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Staybridge Suites Dallas/Addison: Traveler Reviews


Staybridge Suites Dallas/Addison
16060 Dallas Parkway, (formerly Bradford Homesuites), Dallas, TX 75248
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Traveler Reviews

76% Recommend
4.0 of 5 stars 17 reviews
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Amazing Value

Staybridge Suites Dallas/Addison

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5 of 5 stars
sheepswife 3 contributions
Denver, Colorado
Apr 10, 2008 | Trip type: Business, Family

I very much enjoyed my stay. My room was clean and the kitchen was ready for use with utensils, plates, glasses and cooking supplies already there. Although they said there was no maid service during the weekend, my room was cleaned. I was on the first floor right next to the lobby and the room was still very quiet. The air conditioner was so noisy though that I did need to turn it off to be able to sleep. I was plenty cool with it off, so it was not an issue. The separate sitting area was great for visiting with my friends. My only complaint is that although I had reserved a crib, I did not have one when I arrived. There are only 2 cribs for this very large hotel so, be sure you reconfirm your crib before you arrive.

  • Liked — Friendly staff and clean room
  • Disliked — No crib when I arrived
  • My ratings for this hotel
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 3 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Check in / front desk
    • 5 of 5 stars Service
  • Date of stay April 2008
  • Visit was for Personal event (wedding, ...)
  • Traveled with Family with young children
  • Age group 25-34
  • Member since March 29, 2008
  • Would you recommend this hotel to a friend? Yes
  • I recommend this hotel for Girlfriend getaway, People with disabilities, Older travelers, Families with young children, Families with teenagers, Tourists
  • I do not recommend this hotel for Young singles, An amazing honeymoon, A romantic getaway, Pet owners
  • I selected this hotel as a top choice for Business meeting / Event
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Average price*: $114 (year-round)
Call now to book: 800-980-6421 from StayBridge.com
Great Experience !!! Comfort, service and value for money!!!

Staybridge Suites Dallas/Addison

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5 of 5 stars
Welsh-Dragon-2006 5 contributions
Texas, USA - (formerly South Wales, UK)
Oct 27, 2006 | Trip type: Business, Couples

I've recently spent a number of weeks staying at this hotel, on my transitional move to the USA. We stayed in the largest suite, and was fortunate to be at the end of the last building, it was almost like a home from home. My husband and I stayed there for 2-3 weeks at a time on 3 occasions, while we transitioned.

The hotel is very clean and has everything you need, the rooms are fully equipped with tv (with cable) fridge freezer (with ice maker) microwave, hob and a full range of crockery and utensils. The larger suites have separate bedrooms to the living areas which is great if one of you wants to go to bed and the other wants to stay up watching movies.

Everything is very local, there is a petrol station over the road, that sells all of your basics, incl Subway! 2 bar and grills in the same area. Walmart is a short drive (10 minute walk up the road), and there is a fab all you can eat chinese buffet on the way for $7.95 per head.

the hotel provides a complimentary continental breakfast, which although small is more than adequate, you have a selelction of muffins, bagels, egg/sausage (needs to be warmed in microwave) fresh fruit and pastries, coffee is available in receiption 24 hours a day.

The hotel has its own laundry (great for those longer stays), small gym (basic equipment), and a pool and spa (great for the Texas Summer).

We were so impressed by this hotel that we have made this our corporate hotel (our office is just across the car park), and have recently had directors and managers staying there, and they have been more than happy with the service.

The staff are friendly and very helpfull, even when you get a few problems (which inevitably you will if you stay there as long as we did). The building is secure, with key card access to get in the main building, and then into the rooms.

The hotel will be undergoing a refurbishment shortly, and I'm sure this will just enhance an already great establishment.

  • Liked — Location, Price and service
  • Disliked — Only having room cleaned twice a week for long stay residents
  • Tips/Secrets: — Your internet cable may not work in the room, ask reception for a green cable, although it is going wireless with the refurb . . . . .
  • My ratings for this hotel
    • 5 of 5 stars Value
    • 4 of 5 stars Rooms
    • 5 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
    • 5 of 5 stars Business service (e.g., internet access)
  • Date of stay July 2006
  • Visit was for Business
  • Traveled with Spouse / significant other
  • Age group 25-34
  • Member since March 07, 2005
  • Would you recommend this hotel to a friend? Yes
  • I recommend this hotel for People with disabilities, Older travelers, Great pool scene, Families with young children, Families with teenagers, Tourists
  • I do not recommend this hotel for An amazing honeymoon, A romantic getaway, Pet owners
  • I selected this hotel as a top choice for Business meeting / Event
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Was this review helpful? Yes No
Check Rates
Average price*: $114 (year-round)
Call now to book: 800-980-6421 from StayBridge.com
Car broken into and nobody cares

Staybridge Suites Dallas/Addison

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1 of 5 stars
mpick123 1 contribution
austin
Sep 11, 2006
2/2 found this review helpful

My car was broken into and I had some things stolen. I know I shouldn't leave things in my car, and yes there were signs posted but sometimes people forget after a long day. When speaking with the police I learned that this was NOT the first time this had happend. The officer dusting for fingerprints said to me, "yeah, this definitly isn't the first time I've seen this parking lot." The signs posted tell you not to leave valuables in your car but all this does is waive any liability and tell criminals that there aren't any security cameras. After multiple break ins, I would expect the hotel to take care of their customers, but the staff was pretty apathetic about the situation.

  • Date of stay August 2006
  • Member since September 11, 2006
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Management response from HBDaniel, Manager
(Management representative)
Jul 10, 2008
Good Afternoon,
My name is Hunter Daniel and I am apart of the new management at Staybridge Suites Dallas/Addison, formally the Bradford Homesuites. I know in September 2006 you had your car broken into while staying at our property. I do know there has been quite some time since your stayed, but I wanted to send my condolences. Please know our property has new management who is dedicated to our guest and making each stay the best possible. We have also been through an entire renovation to modernize our property. Each suite has flat screen HDTV’s, complimentary wireless internet, pre-set hot breakfast, and Sundowner Happy Hour, and much more. I do regret you have a sour taste after staying at our property when it was the Bradford Homesuites, but please know we have done everything we can to make our property the best since our renovation to become Staybridge Suites Dallas/Addison.

Thank you,
Hunter Daniel
Manager
hdaniel@dhmhotels.com
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Check Rates
Average price*: $114 (year-round)
Call now to book: 800-980-6421 from StayBridge.com
Not the best or worst

Staybridge Suites Dallas/Addison

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2 of 5 stars
Vikk73 10 contributions
Louisiana
Sep 6, 2006 | Trip type: Family
1/1 found this review helpful

We had a unusual stay at the Bradford Home Suites. I have always had a great experience at the location in Katy, TX. But I was not to impressed with this one in Addison, Tx. The living room area was freezing and the bedroom was hot. The television in the bedroom worked, but the one in the living area only p/u a few channels. Also if you changed the channel you changed both TV's. We checked in late Saturday and called to explain about the tv and they said someone could fix it Monday. That is when we were checking out. Just would not recommend this place to a close friend. The location was great for where we were going. But just not the norm for the Bradford. There were many other nice hotels nearby. I think if we were to go back we would find another hotel.

  • Liked — Location
  • Disliked — the service
  • Tips/Secrets: — not room 103
  • My ratings for this hotel
    • 2 of 5 stars Value
    • 2 of 5 stars Rooms
    • 3 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Check in / front desk
    • 3 of 5 stars Service
    • 4 of 5 stars Business service (e.g., internet access)
  • Date of stay September 2006
  • Visit was for Quality time with family
  • Traveled with Family with young children
  • Age group 25-34
  • Member since March 17, 2006
  • Would you recommend this hotel to a friend? No
  • I recommend this hotel for A romantic getaway
  • I do not recommend this hotel for Young singles, Great pool scene, Pet owners, Families with young children
  • I selected this hotel as a top choice for Outdoor / Adventure, Shopping
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Was this review helpful? Yes No
Check Rates
Average price*: $114 (year-round)
Call now to book: 800-980-6421 from StayBridge.com
Overcharged

Staybridge Suites Dallas/Addison

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1 of 5 stars
A TripAdvisor Member
Wichita, Kansas
Apr 17, 2006
0/1 found this review helpful

Cancelled our reservation, they were booked full, and charged me anyway with the excuse they were full. Would not give me consideration or credit.

  • Date of stay April 2006
  • Member since April 17, 2006
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Was this review helpful? Yes No
Management response from HBDaniel, Manager
(Management representative)
Jul 10, 2008
Good Afternoon,

My name is Hunter Daniel and I am apart of the new management at Staybridge Suites Dallas/Addison, formally the Bradford Homesuites. I know in April 2006 you major complications with the Bradford and being charged when you did not stay. I do know there has been quite some time since your stay, but I wanted to send my condolences. Please know our property has new management who is dedicated to our guest and making each stay the best possible. We have also been through an entire renovation to modernize our property. Each suite has flat screen HDTV’s, complimentary wireless internet, pre-set hot breakfast, and Sundowner Happy Hour, and much more. I do regret you have a sour taste after staying at our property when it was the Bradford Homesuites, but please know we have done everything we can to make our property the best since our renovation to become Staybridge Suites Dallas/Addison.

Thank you,
Hunter Daniel
Manager
hdaniel@dhmhotels.com
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Check Rates
Average price*: $114 (year-round)
Call now to book: 800-980-6421 from StayBridge.com
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Staybridge Suites Dallas/Addison Also Known As

Address: 16060 Dallas Parkway, (formerly Bradford Homesuites), Dallas, TX 75248