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“Great except--- asthmatics beware” 4 of 5 stars
Review of Hawthorn Suites by Wyndham Dallas Park Central

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Hawthorn Suites by Wyndham Dallas Park Central
2.5 of 5 Hotel   |   7880 Alpha Road, Dallas, TX 75240 (Formerly Staybridge Suites)   |  
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Ranked #37 of 188 hotels in Dallas
CA
Senior Contributor
35 reviews 35 reviews
12 hotel reviews
Reviews in 17 cities Reviews in 17 cities
16 helpful votes 16 helpful votes
“Great except--- asthmatics beware”
4 of 5 stars Reviewed July 25, 2013 via mobile

Very nice staff! Great rate! They take pets at a reasonable price!
However-- we booked a non-smoking room and upon entering the smell of smoke about knocked us over!

It was very late when we arrived and were too tired to fight it.

It smells like it is coming through the ventilation system.

If you are a smoker then enjoy this hotel!

  • Stayed July 2013
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DHendrix, General Manager at Hawthorn Suites by Wyndham Dallas Park Central, responded to this review, July 26, 2013
Thank you for your review and I am sorry about the smoke smell. We are a smoke free hotel.

Thank you again and I hope you will give us another opportunity in the future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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300 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (13)
Date | Rating
  • English first
  • German first
  • Russian first
  • Spanish first
  • Any
English first
Bullard, Texas
2 reviews
5 of 5 stars Reviewed July 19, 2013

My husband and I stayed 5 nights and were extremely pleased with all aspects of our stay. I had been a little apprehensive prior to arrival because the price was so good, I feared that the room might not be as nice as we wanted. However, we were thrilled with the appearance, cleanliness, service, and friendliness and helpfulness of the staff. We would definitely choose this hotel again.

  • Stayed July 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DHendrix, General Manager at Hawthorn Suites by Wyndham Dallas Park Central, responded to this review, July 22, 2013
Thank you for your kind review and I am glad to hear how much you enjoyed your stay. The Hawthorn Suites Dallas Park Central is perfect for long stays and I hope you will visit us again the next time you are in Dallas.
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Midlothian
1 review
5 of 5 stars Reviewed July 9, 2013

Grea stay! The place was clean, service was great, everything was good. The only issue was during the breakfast, my son wanted a chocolate muffin and as soon as they were put out, someone would take them all. I know, silly, but that was the only issue.

  • Stayed July 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hawthorn Suites by Wyndham

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DHendrix, General Manager at Hawthorn Suites by Wyndham Dallas Park Central, responded to this review, July 22, 2013
Thank you for your review and I am glad you enjoyed your stay. Please let us know the next time you are staying with us and we will make sure we get your son some chocolate muffins.

Thanks again, and I hope we see you soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Mountain View, CA
Top Contributor
57 reviews 57 reviews
19 hotel reviews
Reviews in 30 cities Reviews in 30 cities
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed July 9, 2013

We stayed here for a recent Volleyball Tourney in late June, early July. The front desk person didn't seem like she wanted to be there. Was gruff with me when we had a booking issue and really didn't seem all that concerned about helping me out. The room was ok, but if you're near the air conditioning units facing the pool, bring some ear plugs!

The fitness center equipment was very limited and old. The multipurpose machine had a broken cable. Exercise bike could only operate at one resistance level... just needs some maintenance!

Breakfast was just ok, but at least it was convenient. CVS is close by, so you can get snacks. I heard the happy hour at the Wyndham across the way was good.

There were a lot of people staying out at the pool making noise quite late every night we were there. Hotel staff didn't do much to discourage anything, so again, bring ear plugs!

Room Tip: Get a 2nd floor away from the air conditioning units outside
See more room tips
  • Stayed June 2013, traveled with friends
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DHendrix, General Manager at Hawthorn Suites by Wyndham Dallas Park Central, responded to this review, July 22, 2013
Thank you for your review and I am sorry that your stay was less then perfect and I appreciate you giving us the feedback.

I hope you will give us another opportunity in the future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about Hawthorn Suites by Wyndham Dallas Park Central

Address: 7880 Alpha Road, Dallas, TX 75240 (Formerly Staybridge Suites)
Phone Number:
Location: United States > Texas > Dallas
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#14 Best Value Hotel in Dallas
#15 Romantic Hotel in Dallas
#27 Family Hotel in Dallas
#54 Business Hotel in Dallas
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Hawthorn Suites by Wyndham Dallas Park Central 2.5*
Official Description (provided by the hotel):
The Hawthorn Suites by Wyndham Dallas Park Central located in the Park Central business district and is designed to meet the needs of the extended stay traveler, providing a sense of privacy, luxury and security. One bedroom and two bedroom / two bath suites offer free high speed Internet access, fully equipped kitchens, living area and a well-lit work area. Two telephone lines provide direct dial telephone numbers and voice mail. The on-site, complimentary guest laundry is open 24 hours a day. When it's time to unwind, the hotel offers a variety of options, including a fitness center, outdoor pool & jacuzzi, and barbecue pavilion. A complimentary hot/cold buffet breakfast is served daily and an evening sundown reception is available to guests on Tuesday, Wednesday, and Thursday each week. Hawthorn Suites by Wyndham Dallas Park Central is also conveniently located close to the suburban areas of Richardson, Plano, Garland and Addison with numerous shopping and dining options within a few miles of the property. ... more   less 
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Also Known As:
Staybridge Suites Dallas Near The Galleria Hotel Dallas
Dallas Staybridge Suites

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