We had two rooms reserved at this motel for April 9, 2011. One room was for elderly parents the other room was a free night stay, Holiday Inn Sweet dilema promotion. When we got to the motel it took us 55 minutes to check in. The manager had told the person working the check in counter NOT to honor our free night stay. We had copy of our reservation showing FREE NIGHT. The manager was called and we were told by manager they wouldn't honor the free night. Manager wouldn't come to the front desk and hung up. Finally after telling the person working she/he wasn't answering the phone one more time or waiting on another person until it was resolved she/he called the manager again. We could hear the manager voice and it wasn't pleasant on the other end of the conversation. This was the workers first night of working and was the only person at the front desk. Finally after 55 minutes we got the room. Went to eat dinner as it was late after taking 55 min. to check in. Got back to the motel TV in one room wouldn't work. Another person was at the front desk by now tried to get TV to work, it wouldn't work. Employee called a former employee to come and get the TV so it would work. I would NOT recommend this motel, unless you want a LONG check in time. The condition of the motel was good, rooms were clean, beds were sparkling white and no bed bugs.,
- Official Description (provided by the hotel):
- Stop to rest and refresh with us in ,Dalhart, Texas, where we are located at the top panhandle of Texas, the gateway to ski resorts in the winter, and hiking in the summer. The La Quinta Inn & Suites, Dalhart, Texas, is conveniently located at the intersections of the three major highways, Highway 87, Highway 54, and Highway 385. Come stay with us annually for our large Xit Free BBQ and Rodeo in August. The La Quinta Inn & Suites, Dalhart, Texas, is 100% smoke free. Our guests receive a complimentary hot deluxe breakfast, including delicious Texas shape waffle. Come and enjoy our over-sized guest rooms. Every room includes a refrigerator, microwave oven, high speed Internet, wireless and hard wired, Watch your favorite show on HBO Enjoy a relaxing night in one of our Jacuzzi suites or lounge in our indoor pool or relax in our hot tub. Workout in our fitness center. Elevator services and a guest laundry add to the convenience of your stay. Restaurants and a convenience shopping store are located nearby.The La Quinta Inn & Suites, Dalhart, Texas, we are pet friendly. If you are traveling through the top of Texas, you won t find a friendlier and more accommodating staff, at the La Quinta Inn & Suites, Dalhart, Texas, We ll make you feel like one of the family. See you soon! Cancellation policy is 24 hours prior to date of arrival; penalty room charge will incur. Smoking in room will incur a charge of $250.00. ... more less
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- Also Known As:
- Holiday Inn Express Dalhart Hotel Dalhart
- Holiday Inn Dalhart