This is the most unusual arrangement for a Comfort Inn that I have seen-very inconvenient. No guest rooms are on the first floor. Limited parking (no Accessible Parking ) next to entrance-others must park at the bottom of a hill and take a long ramp up. I was tired after making three trips up the ramp and then taking the elevator to get everything I needed to my room. I requested an early checkin as I was feeling poorly but was told-check.in was 3 PM. I was not offered a chair in the lobby or help with my luggage. I sat in my car for an hour and then tried again. I was not greeted when I arrived nor even acknowledged . Lady attendant gave me a key and left. The lady in the morning who checked me out was wonderful and apologized for the rude behavior of the previous day. I found the beds high and hard to get in and out of. Remote was located almost hidden under the TV rather than out where it could easily be seen. No tissue in the room so I had to call front desk .Huge flatbed for transporting luggage had been left in elevator so I could not get in. Breakfast staff not helpful. Overall his place was a hassle.
- Official Description (provided by the hotel):
- Welcome to The Atrium Inn & Suites in Columbus, Texas. We are conveniently located at Highway 71 & I-10 with easy access to key area attractions and business locations. Hotel guests will appreciate the variety of nearby dining and shopping options. Our convenient amenities include a delicious complimentary breakfast, complimentary high-speed Internet access, complimentary long distance access, covered parking, a fitness center, a business center, and meeting room space. ... more less
- Reservation Options:
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- Also Known As:
- Comfort Hotel Columbus
- Comfort Inn And Suites