I was very excited to book 2 rooms at this hotel for the weekend of A&M vs LSU!
This was one of the only hotels still available (in December 2011) in town after the game was announced.
Out of the blue and without any notice, on April 26th I noticed two charges on my credit card for the amount of $526. Turns out that is the full amount + taxes for the hotel stays which should have occurred at the end of October. That's over $1K. That's a lot of money!
I called the hotel to inquire about the charges. The girl at the front desk had no idea. When I finally talked to someone else ( the manager I think ), he said those charges were deposits.
What hotel charges the full amount as deposit 6 months in advance?!?!?
No other hotel in College Station has ever even charged me a deposit!
At this point, I'm not happy. But at least I have hotel rooms for the LSU game weekend.
I had friends back out on me the week of the game. So I cancelled the reservations well before the cancellation deadline. I cancelled via Starwood Preferred (the rewards program) rather than the hotel directly. When I asked about my deposits, she was very confused. She said my reservations did not require a deposit.
It has been over 10 days. I have still not received a refund of my deposits!
I am still working with Starwood to resolve this problem.
My advice is to stay away from this hotel!!!!
- Official Description (provided by the hotel):
- The Four Points by Sheraton College Station is near Texas A&M University. Onsite, we have a 2,200 sq ft ballroom that can be divided into smaller meeting rooms for more intimate gatherings. ... more less
- Reservation Options:
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- Also Known As:
- College Station Clarion
- Clarion College Station