First of all, I booked late for Parents Weekend at Texas A&M & this was one of the only hotels available. (Yes, my fault.) They wanted $500 a night for the room that usually runs between $99 -$200 a night. Luckily, I had Hilton Honors points & used 50,000 points for 1 night.
When I checked-in that afternoon I arrived about noon & my room was ready. When I walked into room 318 it was freezing & the a/c was running full blast. In a hurry, I turned the a/c up, dropped my bags & headed out off to the football game!
After a full day with my 18 year old daughter & her friends, she & I came back to the hotel completely exhausted. When we walked in the room was warm & reeked of animal urine! IT WAS DISGUSTING!! I called down to the front desk & they sent housekeeping to our room. Even the housekeeping ladies said they couldn't do anything about the smell. I called back down to the desk & they agreed to change our room. We were moved to the 7th floor & a much better smelling room. The girls at the front desk were really sweet & came up to help us move our stuff to the other room.
After all the drama, we finally settled in about 10pm to watch some tv. Only about half the channels on the tv worked, so again I picked up the phone to call the front desk…guess what, the telephone didn't work!!! I unplugged it & re-plugged it back in, tried all the buttons & nothing happened. After this, I just decided that we should just make the most of the roof over our heads & call it a night!
The next morning I woke & showered for the days events. At 9:19am someone, maybe housekeeping, knocked on the door & proceeded to use a key to enter my room before I could answer! I was wrapped only in a towel & my daughter was still asleep in bed! That was the final straw! We double locked the door & hurried to get ready. Remember, I couldn't call down to the front desk to report the incident because the telephone in the room didn't work.
I'm not usually a complainer, but this was just bad from the get-go! Remember, they wanted $500 a night for this hotel! Ugh!
Avoid room 318, smells of pet urine!
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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