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Hampton Inn & Suites College Station / US 6-East Bypass
2.5 of 5 Hotel   |   925 Earl Rudder Fwy. S., College Station, TX 77840   |  
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Ranked #6 of 29 hotels in College Station
Somers, Connecticut
1 review
“Overcharged”
1 of 5 stars Reviewed May 18, 2012

I made reservations for 2 rooms last August via the phone with Linda for 2012 A&M graduation.Was told upon check in that I had booked 4 rooms,and upon presenting my printed confirmations showing 2 rooms and price that it didnt matter what my paperwork said,their computer said I reserved 4 rooms and so I was charged for all 4.Manager was rude and informed me that no matter what I said or had in writing I was wrong and that his staff does not make errors.This ruined a family members graduation.We will never stay at Hampton Inn again. This hotel is not honest.

Stayed May 2012, traveled with friends
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
J D, General Manager at Hampton Inn & Suites College Station / US 6-East Bypass, responded to this review, May 21, 2012
We are sorry we were not able to provide you with a better quality of service. This is not typical of our usual Hamptonality and welcoming staff, and we are always looking for ways to improve our customer experience. Your satisfaction is very important to us and we are all about Satisfaction Guaranteed and we try hard to make sure all of our guests have a great stay. Please reach out to us directly with your confirmation or HHonors number so that we may resolve this issue. Thank you for your feedback and we look forward to hearing from you.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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110 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (9)
Date | Rating
  • English first
  • Any
English first
Houston, Texas
Top Contributor
104 reviews 104 reviews
40 hotel reviews
Reviews in 54 cities Reviews in 54 cities
48 helpful votes 48 helpful votes
4 of 5 stars Reviewed February 28, 2012

The Hampton Inn was a good choice for our one night stay in College Station. The hotel was fairly typical for the newer style Hampton Inn. The room was clean, beds were comfortable and the service was good. The breakfast bar area was clean & fairly typical as well.

The hotel is conveniently located to TAMU but far enough away from the campus main traffic area.

The price was reasonable for the area & I would definitely stay at this hotel in the future.

  • Stayed February 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bonham
Contributor
16 reviews 16 reviews
12 hotel reviews
Reviews in 8 cities Reviews in 8 cities
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed January 19, 2012

Got stuck with the 3rd floor (I like the 1st). Ice machine wasn't working. This is huge for me. Had to go to the 2nd floor 2x per day. To get a fridge and microwave was an extra $20 per day, and I was there 3 days.
Room was clean. Staff was friendly. First night I had people all around, next two nights there was no one in the rooms next to me, which I appreciated. Like having laundry on each floor.
This year the breakfast seemed not as good. The eggs looked like they'd been sitting a while, and there wasn't much of them. The bacon was barely warm.
Overall, just not nice as visit as Jan 2011. Next year I'll go somewhere with fridge and microwave. Also, if your conference in on University, you have to travel south on the service road to take a u-turn to get right up to University on the north bound side of the freeway.

Room Tip: First floor is great, close access to fitness room, pool and business center so if you have to wait...
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  • Stayed January 2012, traveled on business
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Houston, Texas
Senior Contributor
45 reviews 45 reviews
32 hotel reviews
Reviews in 27 cities Reviews in 27 cities
65 helpful votes 65 helpful votes
3 of 5 stars Reviewed December 19, 2011

This was our first stay at this hotel - Hampton delivers as it typically does.

This property is very nice overall with large entrance/dining/and living room area. The rooms are nicely sized and fit us just fine. The room, towels, and bed were clean and crisp. The beds were adequate in size. Breakfast was typical for a Hampton free continental with room. The staff was friendly. The property is a little far from campus but has easy access to the highway, food, etc.

The property has limited access in/out and it is difficult to make the entrance turn taking the exit recommended by the hotel. Exit early and ride the feeder to resolve this matter. Just be Our room did not have a kitchenette. The furnishings are looking a bit worn as is the bed in our room which led to an uncomfortable nights sleep. Even with the temperature dropping into the 40's at night outside the room always felt hot and stuffy - an issue that the front desk seemed to know about.

None of the items above are huge matters, really.

Our biggest issue was that our room was much pricier than expected. We had the government employee rate basis my wife's job. Upon arrival the clerk asked for ID. She did not have hers. We offered to show the front desk a photo of her on the state's internet site but the clerk indicated that was not sufficient proof. What? A photo with her on the state's web site with her title is not enough? That is silly. We acknowledge that this is as much our fault as is theirs since she did not bring her id BUT in our defense every Hampton we have been to previously has either not asked for id or they just had us fill out some paperwork. It is their right to ask specifically for id but it would be nice for them to let you know about their policy when making the reservation. This issue ended up costing us an extra $50/night for the room and left a bad taste in our mouths.

Without this poor customer service we would have given the property a "Very Good" rating but their negativity regarding the id brings them down to an "Average" rating.

Room Tip: Rooms over the pool have the best view and are more quite. If you make a government employee rese...
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  • Stayed December 2011, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Austin, Texas
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
5 of 5 stars Reviewed July 25, 2011

Very nice hotel. I little bit more money, per night, then nearby hotels. But, it was worth it!! We splurged and got a King Whirlpool Suite. The room was very roomy! The bed was better than my bed at home. The sleeper sofa was large enough for two adults, if you needed it. The whirlpool jacuzzi next to the bed was romantic and relaxing! The kitchenette area was very convenient to have while staying all weekend. Breakfast was very good and the pool was nice and relaxing!! We will definitely stay there next year when we come back!!

  • Stayed July 2011, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wichita Falls, Texas
2 reviews
Reviews in 2 cities Reviews in 2 cities
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed April 21, 2011

I had a reservation for parents weekend and my father in law was in hospital and had taken a turn for the worse so I called that Tuesday (reservation was for Friday) and was told I couldn't get a refund because it wasn't within 14 days. My father in law passed away that Thursday and this hotel would not refund my money. I will NEVER stay with them again, that is just cheap and greedy, and I would encourage all travelers to boycott this lousy hotel. These slime are more interested in money than people. They jack up their rates $80 a night for this weekend!

Room Tip: Don't reserve a room
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  • Stayed April 2011, traveled with family
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kentucky
Senior Contributor
22 reviews 22 reviews
22 hotel reviews
Reviews in 15 cities Reviews in 15 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed December 20, 2009

We can always count on this Hampton to deliver good service. We stay here frequently when we are in town and have never been disappointed. I can honestly say we have stayed in almost every type of non-smoking room they have and all of them have been great. Some of the furnishings in the suites are starting to look a little tired, but they are clean. Comfortable queen beds with plenty of room to move around is an added plus. Breakfast is the typical Hampton fare. We have never used the pool but the business center and fitness center are sufficient for our needs. Staff is always pleasant. The self-serve laundry room is an added plus.

  • Stayed November 2009, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Additional Information about Hampton Inn & Suites College Station / US 6-East Bypass

Address: 925 Earl Rudder Fwy. S., College Station, TX 77840
Phone Number:
Location: United States > Texas > College Station
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Suites Swimming Pool Wheelchair access
Hotel Style:
#5 Business Hotel in College Station
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Hampton Inn & Suites College Station / US 6-East Bypass 2.5*
Official Description (provided by the hotel):
Located on Highway 6, the Hampton Inn & Suites College Station/US 6-East Bypass provides easy access to Bryan and College Station. Join us for a free hot breakfast every morning and use free high-speed internet access in your comfortable room to stay connected with work and home. At our location on Earl Rudder Freeway South at University Drive, you'll be less than four miles from the campus of Texas A&M University. Cheer for the Aggies at a football game or catch a show at the Wolf Pen Creek Park and Amphitheater. Experience live music on Northgate, tour Messina Hof Winery or get a taste of history at the George Bush Presidential Library and Museum. ... more   less 
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Also Known As:
Hampton Inn & Suites College Station/Us 6-East Bypass Hotel College Station
Hampton Inn And Suites College Station/Us 6-East Bypass
Hampton Inn College Station
College Station Hampton Inn

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