I called and secured a reservation for this Thursday and Friday night. I was told the rate would be $ 109 per night. Then she told me a total of $ 334. I immediately called back and questioned how $ 109 per night for two nights could total $ 334. I was told the difference was taxes. I responded there was no way that could be the taxes. I clearly stated "so you have the rate entered as $109 per night for 2 nights and the total is $334"? She said that is correct but that she did not understand how the tax was computing either. Asked me to call back. Just got off the phone and was told that I was quoted the wrong rate for Friday night and that the person who made the reservation was incorrect on quoting that rate. Said my only choice was to pay the higher rate the second night or cancel the reservation. She also noted that I should have been told that I was required to stay Saturday night as well. They were going to not enforce that, but, they were going to enforce the higher rate. I canceled because I cannot handle dishonesty. Management apparently does not know how to adequately train their staff nor does management know how to stand behind a quoted rate.
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