On September 12, 2012 my son and I checked in around 9:30. Called my other son who lives in Freeport to let them know we made it. He came by and picked up his brother to go get my daughter-in-law from work and they all returned to see me. On their return the Manager, Lisha who lives below the room we were in started screaming at us, "How many people in the room?" I heard the screaming and came out to see what was going on. I told her they were just here to say hello. She screamed "No Guest!!! No Guest!!" I told her to please leave us alone and to go away. She then said she was calling the police! OMG. My son and his wife never even came into the room. They just left. Immediately she was calling the room and started screaming again. I told her we wanted to leave and that I wanted my money back. They never told me when we checked in only 30 minutes earlier that we could not have "guest". She said it was to late. I told her it was only 10:00pm. I went to the front office and tried to talk to her again, but she continued to scream at me and said we would not get a refund. We had only been there less then an hour. I told her I would just call my credit card company and have them not pay the charge. She said "Ok I give you refund, you just leave now. I had already had my son get our belongings back in my vehicle. We left and went to Days Inns about a block from Motel 6. When I told the front desk lady what had happend, she said she has had so many people come to their hotel and say the same thing about this lady. She said that we were welcomed to have my family come see us and was very friendly.
I can also tell you that we paid $58.75 with tax for the room at Motel 6 and it was the worst motel I had ever seen. It smelled, there was mildew on the ceiling and the beds were awful. When we went to Days Inns we paid $67.80 with tax and the room was so nice! The bed was the best bed I've slept in, including mine. I want to buy one of those beds! LOL. Do yourself a favor, stay away from Motel 6 in Clute, Texas, spend the $9.05 and you can even get a really nice breakfast the next morning. I have made a written complaint to the Regional Manger and the Customers Relation with Motel 6 and as of today, no response from either. I should have checked the reviews before we even checked in and I would have seen all the other bad reviews and known better but we were tired from driving and excited to see my family. STAY AWAY.
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