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All 6 Cedar Park hotels

Candlewood Suites Austin N-Cedar Park: Traveler Reviews

2.0 of 5
1100 Cottonwood Creek Trail, Cedar Park, TX 78613
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Candlewood Suites Austin N-Cedar Park
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Ranked #5 of 6 hotels in Cedar Park
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23 reviews from our community

    Trip type
Traveler rating
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Date Rating
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“Exceeded our expectations”
5 of 5 stars Reviewed March 20, 2013 via mobile

Room was very clean and well appointed. Kitchen had everything you needed. Good price and nice amenities. Perhaps the only negative was the road contruction happening on the main road next to the facility.
Would stay here again when in the area.

  • Stayed March 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
generalmgr057, General Manager at Candlewood Suites Austin N-Cedar Park, responded to this review
June 2, 2013
First of all let me apologize for the road construction going on next to the hotel. The Cedar Park area is growing at a fast pace and there is construction going on throughout the city. If you decide to stay with us again and the construction is still on going please let the front desk know and we can assign you a room away from the construction. One thing I recommend to guest at check in that if they cut the fan on for the microwave it will help with any noise outside the room. I do this because the majority of our extended stay guest like the sound of a fan when they sleep.
Thank you for staying with us and while you stated we exceeded your expectations, which is always our goal, I wish the construction noise hadn't been a problem.

Again, thank you for being part of the Candlewood family.
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Atlanta, Georgia
Senior Contributor
32 reviews 32 reviews
11 hotel reviews
Reviews in 20 cities Reviews in 20 cities
16 helpful votes 16 helpful votes
“This is a great hotel.....”
5 of 5 stars Reviewed February 28, 2013

I found my way to the Candlewood Suites in Cedar Park, Texas through a discount website. I had never stayed at a Candlewood Suites before, so I was a little dubious about the quality of this chain. Well, from the moment I walked in until I left 3 days later, my experience was exceptional. Chris was on duty when I arrived and was very personable and helpful. Unfortunately, I don't remember the names of the other staff members, but they were equally as nice. I used the workout facility, the store, and the business center. Everything was always in it's proper place, the facility was clean throughout, and I just can't say enough about the quality of this 3 year old hotel. Another reviewer remarked about how it sits behind another building so is very quiet. That is an understatement. I slept better than I have in a long time. Everything in my room was arranged just so and the bathroom had all the right soaps, creams, shampoos, that I needed. All in all, a pleasing stay in a beautiful facility.

  • Stayed February 2013, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask rroberts41 about Candlewood Suites Austin N-Cedar Park
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generalmgr057, General Manager at Candlewood Suites Austin N-Cedar Park, responded to this review
June 2, 2013
Thank you for you comments regarding your stay at the Candlewood Suites In Cedar Park. Our goal is to provide each guest with the highest level of customer service possible to make them feel at home. I was pleased to read that you thought Chris did such and excellent job and I will provide him with the feedback. I was also pleased that the room met your expectations and that you had such a good nights sleep. I appreciate you for selecting to stay with us and hope if you are in the area again you will decide to stay with us.

Thank you again for being part of the Candlewood family.
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Foxfield, Colorado
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
“Nice quiet hotel with great access to everything”
5 of 5 stars Reviewed January 19, 2013

We stayed at this hotel for 10 nights and had an excellent experience. Was given an upgraded room as a Platinum member. The free laundry is a great benefit on an extended stay, and the rooms have a good layout. There is a gas station next door, which is very convenient. Great access to FM 1431. Lots of shopping and restaurants nearby. Front desk staff is very friendly and efficient.

  • Stayed January 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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generalmgr057, General Manager at Candlewood Suites Austin N-Cedar Park, responded to this review
January 30, 2013
Thank you for your recent stay at the Candlewood Suites in Cedar Park. We appreciate your business and for being part of our family during your stay. I was pleased to hear that your stay meet your expectations which is our number one goal. We do this by ensuring that the hotel is clean and that the staff is responsive to all guest needs or requests. We hope to see you again.
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Georgetown
1 review
“Great Stay until we discovered”
3 of 5 stars Reviewed December 26, 2012

We stayed at the hotel for 5 weeks while our new house was being finished. The front counter staff is exceptional and went out of their way for us.
A few hours after we checked out we were contacted by the desk staff that we had left a box of shoes. We picked them up 10 minutes after they contacted us. The next morning we discovered that several pairs of shoes were missing from the box. We immediately contacted the hotel staff and they began their search. When we arrived there a short time later 1 pair of shoes were found in the employee lounge and 3 pairs were found on the cleaning crews cart. We left thinking we had recovered all of our shoes and a short time later we received a phone call that 2 more pairs of shoes were found in the employee lounge. In all we would have lost over $400 in shoes if it was not for the hard work of the front desk clerk helping us get them back.
Overall the hotel staff is awesome and bend over backwards for you.

  • Stayed November 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Dean P about Candlewood Suites Austin N-Cedar Park
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
generalmgr057, General Manager at Candlewood Suites Austin N-Cedar Park, responded to this review
December 27, 2012
I met with Mr P. regarding the issues that he experienced after checkout and sincerely apologized for the problem. The procedure is that anytime a room is vacated, any items that are left in the room are to be bagged and tagged. In this case the procedure wasnt followed properly which resulted in a unacceptable level of performance. Prior to meeting with the guest I had already held a meeting with each housekeeping staff member and reviewed the proper procedure for handling lost items. Rest asssured that the entire staff is aware of the correct policy. After 3 years of being open this is the first incident of this matter.
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Ft. Worth, TX
Senior Contributor
24 reviews 24 reviews
4 hotel reviews
Reviews in 9 cities Reviews in 9 cities
2 helpful votes 2 helpful votes
“Nice, quiet place to stay.”
5 of 5 stars Reviewed October 14, 2012

This was a nice quiet hotel located just off the main road and behind another hotel and restaurant so there was no traffic noise. It was clean and the kitchen was nice and stocked with dishes, coffee, and popcorn. I was only there for one night but this would be a great place to stay for several nights especially if you wanted to eat in for some of your meals. They do not offer continental breakfast since they have kitchens, and I was not aware of that until after I checked in. The only complaint I have is that the bed sheets were very rough, like they were worn and had the little balls on them. Otherwise the bed was comfortable.

  • Stayed October 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Travelerfromtexas1 about Candlewood Suites Austin N-Cedar Park
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
 
 
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Additional Information about Candlewood Suites Austin N-Cedar Park

Address: 1100 Cottonwood Creek Trail, Cedar Park, TX 78613
Phone Number:
Region: United States > Texas > Cedar Park
Amenities:
Fitness Center Free High-Speed Internet Free Parking Kitchenette Pets Allowed Swimming Pool Wheelchair access
Hotel Style:
Ranked #5 of 6 hotels in Cedar Park
Price Range: $
Hotel Class:2 star (2*)
Official Description (provided by the hotel):
All or our rooms are full suites, which means each room comes with a large size refrigerator, microwave, dishes, dish washer, pot, pans and all dishes and silverware. Each room has DVD player, HDTV, free High speed internet access, plus may more amenities. The first couple months we were open we found out that several of our sensors for the A/Cs had been installed improperly by the contractor. Thanks to the understanding and feedback from our guests we were able to identify the problems rooms and had them corrected. We compensated our guest by moving rooms or adjusting room rates. We have had minimal problems with A/C controls since June 1010. ... more   less 
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