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“Pleasantly Surprised” 4 of 5 stars
Review of Comfort Inn Cedar Park

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Comfort Inn Cedar Park
2.0 of 5 Hotel   |   300 E Whitesone Blvd, Cedar Park, TX 78613   |  
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Ranked #5 of 6 hotels in Cedar Park
Deltona, Florida
Reviewer
5 reviews 5 reviews
Reviews in 2 cities Reviews in 2 cities
7 helpful votes 7 helpful votes
“Pleasantly Surprised”
4 of 5 stars Reviewed March 13, 2012

We had read several reviews of local hotels in the area including this one, and decided not to book a reservation until we could see the rooms with our own eyes.

When we arrived in Cedar Park, this was the cheapest and closest hotel to my brother's house in Leander, so we decided to check it out first.

Upon entering the lobby, the clerk was very pleasant and gladly opened up a room for me to see. I was happy with the smell, cleanliness and neatness so we stayed. Upon check-in (different room now), the bathroom was immaculate, with no mold or stains on the tile, grout, shower stall, curtain, or sink area. Everything else was clean and neat as well. We stayed 4 nights, but only requested room cleaning after the 2nd night. Housekeeping did an excellent job of getting the room back up to snuff without interfering with any of our things.

The continental breakfast was pretty standard. There was the usual fare of toast, bagels, cereals, coffee, yogurts and so forth. But there was also a waffle maker, hot scrambled eggs each day, and the hotel seemed to alternate between hot sausage patties and hot gravy with sausage and biscuits. I'm pretty picky on this last item, but I tried it and it was much better than I expected.

There are only 2 reasons I gave this hotel a 4 rating instead of 5 - the beds and the trains. The beds were very springy and took about 3 nights to get used to. Also, there is a nearby railway and I did hear a couple trains during our stay. However, I have bad sleep apnea and was up anyway, and these seemed to be cargo trains that were very quiet. I doubt I would have heard them had I been asleep. It was just a low rumble, and my wife heard none of it. I mentioned these to the manager one morning and he apologized, but I told him I understood. You can't have beds that please everybody.

Overall an excellent stay, definitely would return.

  • Stayed March 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
abecamin, General Manager at Comfort Inn Cedar Park, responded to this review, December 16, 2012
We appreciate you taking the time to share your experience at Comfort Inn. You are right, providing the perfect bed for every person is a real challenge. We derive great pleasure in the mornings when guests tell us how comfortable the bed was and how soundly they slept. Then there are times when its hard to find the right words to use in responce to the comments about how "terribly Hard" the beds are or how "springy and soft" they are. Some guests have even asked where they can buy one for themselves like the ones we have. It is truly our sincere hope that you are comfortable when you stay with us... The train track is close by and we do get comments now and then about the passing of the trains. Fortunately for us, there are very few complaints about the trains and I would estimate a number in the high 99% of guests don't even know the tracks are there. For those who have been disturbed by the train, it has certainly not been our intention for that disturbance to happen and I can only say, I'm sorry. Sincerely, Jerry Anderson GM
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39 people have reviewed this hotel

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (9)
Date | Rating
  • English first
  • Any
English first
McKinney, Texas, United States
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed March 13, 2012

I had a very restful sleep at this hotel. The beds were comfortable, pillows were soft. My only complaint was some things were broken in the room. The shower curtain rod was nearly hanging with the screws only maybe an inch from giving way. My son pointed out a couple of other minor things, water damage, a crack in the shower surround, etc. It was very comfortable. Maybe just a little maintenance is in order?

  • Stayed March 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
abecamin, General Manager at Comfort Inn Cedar Park, responded to this review, December 16, 2012
Comfortable and a good bargain. Thank you for sharing your positive words with your fellow travelers. We have been working on the maintenance issues you brought up. We have completed repairs and resurfacing of about 80% of all the tub surrounds and new anti-slip strips on the tub floors. The tub refurbish will be completed in early 2013. Shower curtain rods are being secured with new and far more stable fasteners than what were previously used. Wall and ceiling repairs are also being done as an ongoing process. We hope to have you back again so you'll have more positive comments to share with those who read this. Thank you very much for staying with us. Sincerely, Jerry Anderson
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Austin, Texas
1 review
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed November 12, 2011

Why has no one shared this?! When we checked in we asked about the trains, and the girl said that "it's a no horn zone for the trains." What she failed to mention is that it is a street warning arm/bell area for cars! I think almost every hour on the hour those went off when a train passed. Even my husband who sleeps REALLY hard was awoken each time. What a total nightmare! If you have to stay in this area, which we did, I guess bring super strong earplugs and an ambient noise machine and maybe some sleeping pills.

Besides that it was fine. The bummer is we stayed there to get more sleep for the night. Our daughter had a 6:45am arrival to a game nearby, and we live an hour south. Oh well, live and learn.

Room Tip: As far from the train tracks as is godly possible!!!
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  • Stayed November 2011, traveled with family
    • 2 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
abecamin, General Manager at Comfort Inn Cedar Park, responded to this review, December 16, 2012
Thank you for choosing Comfort Inn for you accomodations. It is very troublesome for us to hear of your "total nightmare". We have never before had comments about the train as strong as your words are. The train has never been scheduled on the hour every hour; but, I don't know their schedule. I am truly sorry you got so little rest on the night before your daughter's game. Sincerely, Jerry Anderson, GM
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Grand Junction, Colorado, United States
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed October 7, 2011

Our family stayed at this awesome hotel recently! The rooms were nice and clean! The full "hot" breakfast was delicious! They even have waffles that are shaped like the "State of Texas"! The owners and staff are very friendly and helpful! We couldn't have asked for more! This hotel is a Great Place to Stay...and for a Great Rate too! Location in Cedar Park, Texas is Perfect for anyone just visiting the area...or traveling for business purposes! Just minutes from Austin and Historic, Beautiful Georgetown!

Room Tip: There are handicap accessible rooms here too!
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  • Stayed September 2011, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
abecamin, General Manager at Comfort Inn Cedar Park, responded to this review, December 16, 2012
Great place, great rates. Thank you for writing your comments. We could use a sales director with your word skills. Thanks, and sincerely, Jerry Anderson GM
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Houston, Texas
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 16, 2011

I have stayed at this property several times. The staff is awesome and very accomodating. Reasonable priced rooms with a great homey atmosphere. My husband joined me on one stay and I had several by myself and felt very comfortable . Clean rooms and hotel. Breakfast is great. Met Jerry the owner and he has his wife are great people. I was interested in meeting him as I learned from others about how they have stepped up to help guests with personal crisis...I think they are exceptional as well as the property and staff. Can't go wrong with comfort, price and service at this property.

  • Stayed June 2011, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Swanton, Ohio
Top Contributor
50 reviews 50 reviews
Reviews in 17 cities Reviews in 17 cities
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed July 3, 2011

Friendly, helpful service as needed. GREAT breakfast! Liked the owners and their little boy. Such a sweet child!

  • Stayed June 2011, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Austin, Texas
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed May 5, 2011

We booked a king size room at this "100% non-smoking hotel". We had just come from moving out of our smoke filled apartment so we had the smell in our hair and on our clothes. When we walked into the room we thought it smelled of smoke but figured it was just our clothing, etc. so we showered and then realized that it was indeed the room that was reeking of smoke. Upon further inspecition of the covers we found cigarette burns in the blanket and comforter. I am extremely allergic to cigarette smoke, hence the need to move, and got sick just in the short time we were in the room. When I spoke to the owner's husband, Jerry Anderson, about the issue he refused to give us our money back even though they falsely advertised a non-smoking room. Also, the room we stayed is was a handi-cap room and the bathroom didn't have proper drainage and the entire floor in the bathroom flooded. This place was a terrible experience.

Room Tip: The Best Western across the street is great!
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  • Stayed May 2011, traveled as a couple
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Comfort Inn Cedar Park

Also Known As:
Cedar Park Comfort Inn
Address: 300 E Whitesone Blvd, Cedar Park, TX 78613
Phone Number:
Location: United States > Texas > Cedar Park
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #5 of 6 hotels in Cedar Park
Price Range (Based on Average Rates): $
Hotel Class:2 star — Comfort Inn Cedar Park 2*
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