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“Not an adult escape” 4 of 5 stars
Review of Hyatt Regency Lost Pines Resort and Spa

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Hyatt Regency Lost Pines Resort and Spa
4.0 of 5 Resort   |   575 Hyatt Lost Pines Road, Cedar Creek, TX 78612   |  
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Ranked #1 of 1 Hotels in Cedar Creek
GreenLeadersGold level
1 review
1 helpful vote 1 helpful vote
“Not an adult escape”
4 of 5 stars Reviewed December 31, 2009 via mobile

When I think of a spa and resort, I think of an oasis of refined adult pleasures. While those pleasures are to be found at the Lost Pines, the place is overrun with screaming children. Even the adult pool is right next to the kids pool- hardly offering an escape. This is a beautiful resort, but they definately need more adults only areas.

    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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926 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (263)
Date | Rating
  • English first
  • German first
  • Portuguese first
  • Any
English first
Austin, Texas
Top Contributor
53 reviews 53 reviews
42 hotel reviews
Reviews in 33 cities Reviews in 33 cities
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed December 30, 2009

We recently traveled to the Hyatt Resort near Bastrop, TX. Being from Austin, the resort is only a quick 30-45 minutes from our home in NW Austin. We were staying on a really crummy day (weather wise) and everything outside was closed. Luckily, the resort kept the pool open (no thunder and lightning) and heated the main pool to 78 degrees. We rented 2 rooms at the rate of $135.20. The rooms were nice (separate tub and shower) but the soundproofing was weak. Our rooms, 1611 and 1613 were right in the main corridor and 1613, a handicap room was nice and LARGE (perfect for an elderly couple or someone with a wheelchair). We ate at the restaurant for EVERY meal and the variety and good. The Firewheel Cafe had good food and our server was attentive and ready to serve you. The Shellers Bar was good and had an Pasta and Pizza buffet with Cannolis and Tiramisu. The pool had a good lazy river with a large waterslide. Unfortunetly, the waterslide was closed due to "the steps being wet". I highly recommend the resort and we are returning in February on a special for a Junior Suite for $119. We did have a problem, the Firewheel Cafe took a long time to get seated and the restaurant was only 1/2 empty.

  • Stayed December 2009, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lubbock, Texas
Top Contributor
79 reviews 79 reviews
41 hotel reviews
Reviews in 34 cities Reviews in 34 cities
62 helpful votes 62 helpful votes
5 of 5 stars Reviewed December 3, 2009

We had another fabulous stay here, the 4th in a year. We checked in the Saturday after Thanksgiving for less than half of what the rates were over the holiday. We found a great internet special that was offered for a very limited time and was non refundable. Saturday was $113 and Sunday and Monday were $83.40! Couldn't believe the price break. We had the place virtually to ourselves from Sunday through Tuesday. They literally had 307 check outs on Sunday. The only problem with staying on a weekday is that they don't offer the breakfast buffet that we enjoy so much or have s'mores by the firepit in the evenings. However, they seemed so pleased that we were there that the service was even better than usual. I love that this place doesn't mind if you bring in your own food and beverage. We sat outside of the Sheller's Bar and ordered food but had our own wine. They are offering some good rates through February, as low as $119, according to the handout we received at the front desk at check-in but you have to call a special number to book these. Staff said that the next 3 months will be very slow for them. We didn't have a spa service this trip but they do allow guests to use the facilities in the spa for $15 daily. We did use the tennis courts and there was no fee at all for that. The hiking at McKinney Roughs Nature Park was great while it was dry. You can enjoy the trails here easy by walking a half mile path from the resort to the gates of the nature park. If you are looking for a quiet, relaxed get away at a much reduced price from their summer rates, consider Lost Pines for a winter escape.

  • Stayed November 2009, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Austin, TX
Top Contributor
132 reviews 132 reviews
32 hotel reviews
Reviews in 34 cities Reviews in 34 cities
142 helpful votes 142 helpful votes
3 of 5 stars Reviewed November 24, 2009

I really try to like this resort. It is a beautiful place in a beautiful setting. Went last spring and had an OK experience. Went last weekend for a conference and it was not as good as the first time. Maybe my expectations are too high, for the prices I want a 5 star experience and end up with 3s.

The spa – came out early and had a special deal at the spa. Rand gave a great massage and the facilities are very nice. While I was getting my massage, my co-worker hung out and had some interesting issues. Let’s see.. the Jacuzzi wasn’t hot. Tried to go into the sauna (not hot, took a long time and still not hot). Went to dry her hair, the heater element on the blow dryer was not working. At this point I’m done with my massage and we’re just cracking up because the other blow dryer was working. Little things were also not quite right. They have one-time tooth brushes, razors, tampons, etc. But – they hide them! They do not leave them out for easy access. So to get a tampon you have to wander out in your robe to get someone to come back in and give you one – come on. If you don’t have a spa treatment they charge $15 (on top of the resort fee – what’s that for?) and you can’t get a tampon?! Ridiculous, put them in a little basket and let people who need one have one!

Shellers (the bar) – we knew to bring our own drinks , you have a fridge and their cheap wine starts at $8 a glass, water is $4 from your fridge or $2 at the general store. So we did bring some wine and water. However, we went to the bar to eat dinner. Last trip (just last March) the bar food was great. This trip – yech. The waitress said they’ve gone through 3 chefs in the last year and they each do their own thing. The current chef actually ruined queso, it tasted sour and like it had flour or something grainy in it. (my friend and I’s later bathroom experience showed that it was probably bad). The steak quesadillas – well, they had big chunks of gristle and when I bit into one of the pieces and tried to take a bite I ended up with gristle brisket stuff all over. This is Texas people, if you can’t make queso or brisket, why are you cooking here?!!! The fish tacos were the only thing that was OK, Our drinks were watered down and horrible for the price. I had an $11 Mexican Martini, maybe 3 ounces, they don’t give you the shaker, and it was watery with no taste of alcohol at all. My friend’s $15 Grey Goose martini also was teensy and watered down. Basic bar 101 – chill the glass to make the martini cold, don’t shake with ice for several minutes and ruin the vodka. Service is friendly, so our Sheller’s experience overall was on the crummy side for food and drinks and decent for service. We stopped to get a s’more on the way back to the room (and our wonderful wine) and the graham crackers were stale. My conference food the next day was pretty good until I got to the underdone part of my chicken breast. Overall, the food all the way around was overpriced and not good.

The room – Check-in was interesting. Our reservations were made at exactly the same time by our administration staff person. She asked for us to be placed together and this was several months ago, we were early bird registrations. We go to check in and they’ve put my friend in a deluxe nice room and me in one of the lesser rooms. After much whining and cajoling they move me to around the corner into a lovely room overlooking the golf course. We spent some time that evening on my little patio having a glass of wine and watching the sun set – no-one else on that side was using their patio or balcony so I was glad I kvetched and made them move me. The bed was fantastic, great sheets, tons of pillows and the bathrooms are gorgeous and very clean. No issues with the room itself. Then I get up at sunrise the next morning. It’s a beautiful, misty morning with pretty colors so I decide to have a cup of coffee on my little patio. Open the door… and discover that the big pipe coming out of the ground, right by my patio, is a sewer pipe! I almost puked right there. It was nasty, but fortunately the smell did not linger or come into the room.

They did do a pretty good job at the conference. I think the issues we ran into there were due to the conference planners, not the hotel staff. The breakfast was pastries, fruit and coffee – which I think was poor planning by the conference planners, it was not hearty enough and everyone was starving by lunch. Everyone else had great food at lunch and the afternoon snacks were hearty with very nice presentation (give us iced tea instead of soda though – again, conference planners, not the Hyatt).

Overall, like I said, beautiful place, beautiful setting, wonderful beds and linens, nice showers and very clean. However, you are trapped far from town with crummy overpriced food and overpriced watered down drinks.

  • Stayed November 2009, traveled on business
    • 1 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
US
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed October 26, 2009

We stayed twice at this property this summer using Hyatt points. The rack rate was very expensive, so I docked the value one notch, but I heard some people talking about good last minute rates, so maybe you can get a deal.

The main attractions here are proximity to Austin, great pool, and fantastic staff. Everyone went out of their way to call me by my name if I spoke with them more than one time during the day.

We will be back next year for sure.

  • Stayed August 2009, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Los Altos, CA
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed October 17, 2009

We came for a long weekend and stayed on the concierge level which provided lots of breakfast and snack items. This felt like a luxury hotel with tons of family friendly activities. Our 2 sons ages 7 and 10 absolutely loved it all, and so did we as the parents!

  • Stayed July 2009, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Philadelphia
Contributor
15 reviews 15 reviews
6 hotel reviews
Reviews in 8 cities Reviews in 8 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed October 13, 2009

My husband and I had the pleasure of experiencing Lost Pines for a recent badly needed quick getaway. We were hoping for a relaxing destination...we found that and then some at Lost Pines. While it is perfectly set up for families, we found it to be an ideal location for the two of us to unwind. The setting right on the Colorado River is gorgeous; the property is immaculately kept and is complete with a firepit where they roast marshmellows nightly. The resort is adjacent to a park complete with horsetrails; there is a gorgeous spa on site along with a beautiful golf course; tennis courts. It really has something for everyone. While it is close proximity to Austin, we chose to only leave the property twice to catch a meal in neighboring Bastrop(10 minutes away). The rooms are extremely comfortable; the bountiful buffet breakfast stays set up until noon which served as lunch for us. The staff was the most helpful and friendly we've ever encountered, and we've encountered a lot. All in all, it was a wonderful escape. If you're trying to do a romantic getaway in the summer, however, I'm sure it is inundated with kids as it is so appealing for families. Off season, however, it couldn't have been better for the two of us. It was just what the doctor ordered. We will return.

  • Stayed September 2009, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hyatt Regency Lost Pines Resort and Spa

Address: 575 Hyatt Lost Pines Road, Cedar Creek, TX 78612
Phone Number:
Location: United States > Texas > Cedar Creek
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 1 Hotels in Cedar Creek
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hyatt Regency Lost Pines Resort and Spa 4*
Number of rooms: 492
Official Description (provided by the hotel):
This 492 room resort located 17 miles from Austin offers chapionship golf, exquisite dining, outdoor adventure activities and full spa service. ... more   less 
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Also Known As:
Hyatt Lost Pines Resort
Lost Pines Bastrop
Hyatt Cedar Creek
Lost Pines Resort Bastrop Texas
Lost Pines Hyatt

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