My sister and I were given a trip to Lost Pines for Christmas! I had always passed it on my way to Austin but never looked into it. After hearing that we would be going here, I researched everything I could about it, including the reviews. It sounded wonderful and I could not wait to go and write my own review!
This was the ABSOLUTE MOST WONDERFUL trip I have taken in a very long time! We stayed there from this last Friday till Sunday (yesterday). I will list the pros (only some as there were hundreds) and the very few cons which were so insignificant in the grand scheme of things...
-we got there early and room was ready 2 hours before check in!
-staff was very attentive and helpful the entire time
-there were about 10 activities to do around the property listed every day...Meeting the longhorn mascots, tie dye shirt making, horshoe competition, sac races, s'mores around the fire, stargazing and many, many more!
-My sister did the Hyatt trail ride and said that she had a great horse. She loved it!
-I did the trap shooting and enjoyed it very much. It was a small group so we got a lot of 1 on 1 time and Manuel (our instructor) was very helpful! It was my first time and I hit about half! Go me :-) I ended up with a bruised shoulder but I did'nt even care...I had a blast!
-We did made s'mores both nights and loved the experience. We have not sat around a fore roasting marshmallows since we were children. The staff there was very friendly and we all sat around chit chatting. Yummy!
-We did the stargazing tour our 2nd night and thoroughly enjoyed it. Our guides were very knowledgeable and we were blessed with a very clear night sky. They took their time in explaining all the constellations and pointed them out with a laser. We then took turns looking at the moon, Jupiter and some others through 2 telescopes. Beautiful!
-The resort is a great place to take children! Though I did not bring my daughter with me, I saw families on the 2nd and 3rd day and they were having so much fun! There is bike riding, playground, pool, lazy river, choo choo train and so many other activities for the kiddos! And not to worry, the children were well behaved and while doing activities that are typically for adults, we could never hear them :-)
-The resort's dogs, 2 New Foundlands, were absolutely beautiful!
-The room's balcony provided a beautiful view and I'm sure it would be even more incredible in the spring! The balcony was spacious with a table and 2 chairs. It had a paned sliding glass door. I loved sitting out there :-) We could also sometimes see the alpacas, longhorns and donkeys from our room!
-The room was in great shape. The bathroom had a stand up shower and a seperate tub. Very nice and quiet in there!
The food...Oh, the food! We dined at Shellars once, Stories once and at the Firewheel for breakfast and lunch every day. The "omelette man", Lloyd, at Firewheel was a hoot! He was very friendly and the omelette was great. He even went to the kitchen to get a special request for me! The food was a hit every time! I strongly suggest the green chile queso from Shellars, the BLGT from Firewheel and the mussels and filet mignon from Stories. After finishing our meal at Stories, we though about dessert but instead decided on sharing the mac and goat cheese! Glad we did...so yummy!
-We had 2 services each at the spa Django over the weekend. The spa was very clean and lovely. The staff was friendly and the services were good. We were given little treats and water before and after our treatments. It is great that they allow you full use of their spa on the days that you have a treatment. They have an outdoor pool, outdoor jacuzzi, indoor/outdoor jacuzzi (partially covered and really neat), sauna, steam room, showers and many of the toiletries you may have forgotten. I enjoyed the outdoor spa.
-We went to the resort's pool and hot tub. The pool and lazy river were neat but way too cold for us to get in. The children loved it, though. Crazy kids! :-) We stayed in the hot tub and thoroughly enjoyed it! Jordan brought us virgin pina coladas (we are not big drinkers) and it was so good! He was great!
-We checked out at 11 on Sunday but actually stayed on the property until 4 while they held our luggage! That was great!
There are many, many more great things to say about this place!
-We did not sleep well the first night. The fridge kept "kicking on" every 10 minutes and there was also a ticking noise. We had the fridge replaced and that took care of the whirring noise but there was still the ticking sound! I eventually figured out that it was coming from the lamp. The vibrations of the fridge was causing the lamp on top of the dresser to wobble on it's 4 legs. I put it on the floor and that was the end of that. I mentioned it to the front desk and I hope they replace the lamp!
-The balcony door has a set of instructions for opening it listed on the door. The instructions must have gone to prior locks because they don't even make sense for the lock. There is a lock on the bottom of the door that is not even mentoned. After figuring this out, it was fine. While out on the balcony, I saw other guests having the same problem with their doors.
-The shower stall leaked water onto the floor...no real big deal. I just put a few towels down. The water temperature is reversed and it went freezing cold mid shower. These things happen but it was still an inconvenience.
-Trash cans in room have no trash bags. I thought that was strange and kind of gross.
-Long walk to our room from lobby. By long, i mean about 2-3 minutes from the elevator on our floor to our room. It's a big hotel so It did not bother us. It might be hard for people who have trouble walking.
-The donkeys. I love animals and I understand that we ned to respect how nature works but the donkeys were something else. There were 2 of males, one brown, one spotted. The spotted one was so aggressive to the the other. He would constantly pick on the brown one, biting him and trying to take his stick away. Not too bad, right? Well, the spotted one also constantly aggressively mated with the brown one. Again, this is nature and so on but I was even uncomfortable watching this always happen. I know this would be difficult for a child standing only a few feet away. The man who cares for them said that he was working on giving them jobs to do around the property. He feels that if the spotted one is given a job, he will use up his energy doing that and will stop picking on the brown one. I hope it works!
That's it! Those are the only cons...insignificant in the end.
We were so happy here. Loved, loved, LOVED it!
Rooms with balconies facing the back of the resort (McKinney Roughs, I think) provide the best view...
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
February 19, 2013
On behalf of the entire team at Hyatt Lost Pines, I'd like to thank you for sharing such a complimentary and comprehensive review of your recent stay with us. We are delighted that you were able to stay with us---what a wonderful gift! We are happy to know that you enjoyed the activities, amenities, spa, food and service that you encountered during your time here. We are equally as appreciative that you shared your list of "cons" with us. We take your feedback very seriously and we will evaluate your thoughts and take the opportunity to improve on these areas that you mentioned. We hope you'll make plans to return and enjoy another luxurious Texas wilderness escape.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.