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“Good place for dogs and kids” 4 of 5 stars
Review of Canyon of the Eagles Resort

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Canyon of the Eagles Resort
16942 Ranch Road 2341, Burnet, TX 78611   |  
Hotel amenities
Ranked #4 of 6 Hotels in Burnet
Austin, Texas
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
“Good place for dogs and kids”
4 of 5 stars Reviewed March 15, 2014

My family of four, plus dog stayed for 3 nights during spring break. Our kids are 5 and 10. The accommodations were nice, not fancy. I liked the rustic vibe of the place with the cabins circling the courtyard and pool. We had a hillside view in H cabin. The views were nice as it is situated up on a hill. Of course, the lake levels are very low, so the water is way in the distance. We could just make out the pelicans on the water. There is a pretty constant breeze which would have been more enjoyable if it hadn't been unseasonably cool during our stay. That being said, I very much enjoyed lounging in the rocking chairs on our shared patio. We enjoyed a good 3 + hour hike our first full day there. However, at least half of the trails were closed for conservation efforts. Good for the birds, not as good for the visitors :-P So make sure you check the trail closure dates before you go. Since we had exhausted our hiking options and there are currently no lake activities at the resort, the next day we tried out the Vanishing Texas River Cruise. It was very close and we all enjoyed it. We visited the nearby Eagle Eye Observatory one night, and the next two enjoyed the movies under the stars outside the restaurant. The kids really enjoyed finding friends to watch with. Also, there is a fire pit for roasting marshmallows. Don't worry, if you forget, they sell s'mores kits in the office.

Over all it was a very good experience. The staff were all helpful and friendly. I would give them 5 stars. The restaurant on site is the only place within about 30 miles to get a meal. The dinner menu is very good, but it is pricey. Also, breakfast is not included and a little expensive. I think next time we would pay the extra for a room in one of the lodges with a kitchenette. For the drawbacks, the sound insulation in the rooms was pretty poor. Each small building or cabin has 4 rooms, and if your neighbors are up at bedtime, you will hear them. Also, the window units are positioned directly next a bed and are loud. They go off and on at irritating intervals. We quickly decided we could make do without it on at night.

Room Tip: Hillside view.
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  • Stayed March 2014, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CanyonOftheEagles, Director of Guest Services at Canyon of the Eagles Resort, responded to this review, May 5, 2014
Dear ShyNi...

Thank you so much for your kind review. During Spring Break this year, all of our trails were open to the public. While there are conservation efforts which go on in the park, this year all of the trails were able to stay open for our guests. I apologize if this was not made clear to you during your visit. We regret any inconvenience this may have caused you and your family.

We hope that you do come back and see us soon, but please know that none of our rooms have kitchenettes. Our deluxe rooms do come with a dorm sized refrigerator and a microwave, but again, nothing with a kitchenette.

Again, thank you for the kind words, and we hope to see you soon.

Cordially,

Mance Bowden
Director of Guest Services
Canyon of the Eagles Nature Park & Resort
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113 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (36)
Date | Rating
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English first
texas
Top Contributor
51 reviews 51 reviews
3 hotel reviews
Reviews in 23 cities Reviews in 23 cities
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed March 2, 2014

We stayed here in February and enjoyed it. This was our second stay. We really went just to eat at the restaurant but decided to stay the night. We really enjoyed the meals at the restaurant. The chef has been there for three years. He came out and talked to us. It was clear that he enjoyed his job there. Even the side orders were excellent.

  • Stayed February 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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CanyonOftheEagles, DIrector of Guest Services at Canyon of the Eagles Resort, responded to this review, August 8, 2014
Thank you so much for taking the time to write such a wonderful review. We appreciate your kind words, and hope that we see you again soon.

Cordially,

Mance Bowden
Director of Guest Services
Canyon of the Eagles Nature Park & Resort
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 9, 2014 via mobile

This January I took my team of 14 for three days of meetings. It was a wonderful experience. The environment was perfect, the meeting room was great, the staff was very attentive. Everything was perfect. I strongly recommend a business or family event here.

Stayed January 2014, traveled on business
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CanyonOftheEagles, Director of Guest Services at Canyon of the Eagles Resort, responded to this review, February 10, 2014
Allyn....

Thank you so much for your kind words. We enjoyed working with you and your group, and we hope to have the pleasure of doing so again soon.

Just remember, at the end of the road, the adventure begins.

Gratefully yours,

Mance Bowden
Director of Guest Services
Canyon of the Eagles Nature Park & Resort
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Dallas
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed December 30, 2013

Positives: Definitely an out of the way place to get away from the city. Rooms are as per the website - rustic no frills with concrete floors and no TV's. Bathrooms are adequate. The cabin areas are clean and well maintained. There are hiking trails you can use to get out into nature. Employees we encountered were generally pleasant. There is a building you can use that has a tv and games for guest use and is open all the time as far as we could tell.
Criticisms: There is only wifi at the front office. You don't come here to be on the internet all the time but it would be nice to be able to use it in the rooms (especially when it is cold). We were never able to get it to work when away from the front desk.
The building with the bar, tv and fireplace is only open certain nights of the week. Maybe this is a winter thing ? Would be nice to have this open as an option all week.
For a lake view, you will need binoculars. The lake has been disappearing over the last year or so. Lakefront property at Lake Buchanan is disappearing. The old water activities on site no longer exist.
They do still have the restaurant. Breakfast and lunch is come and go. You must make a reservation time for dinner. The brochure says they "recommend" reservations because the locals eat there. There are a handful of selections on the menus. I think it is more that the CHEF cannot cook to order for more than 2 entrees at a time. We tried to order an entrée to go at 4:30 to pick up at 6:30. We were told that was not possible because they can only do one table at a time. So we drove to town and ate at a nice Mexican restaurant - then drove back and walked in the check the restaurant at 6:15. There was one table with 2 people. I am not sure if the CHEF is incompetent or lazy where they cant seat more guests. Went back by at 8:00 and still only one table with 2 guests. To have so few guests eating in the restaurant, they are very difficult to get in a "reservation". The servers were friendly but service is very slow. We never got a refill on drinks when we ate lunch even though there were only 2 other people in the place that had finished eating.
Your guests shouldn't hear more of what can't be done versus what can be done for guests. Don't say you can't when you won't.
The menu is limited in selections. Would like to see more basics. The burgers are $11 - you have to search in Dallas to find a place that serves $11 burgers.

  • Stayed December 2013, traveled as a couple
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CanyonOftheEagles, Director of Guest Services at Canyon of the Eagles Resort, responded to this review, August 8, 2014
Thank you for your review, and we are sorry that you did not enjoy your stay as much as you and we would have liked.

As you are aware, we are a 940-acre nature park, and the activities and experiences we offer do focus on unplugging from technology and relaxing in nature.

Because of the extensive tree canopy we have in the resort area, our WiFi is centralized in our common area....our breezeway, our lounge, and our family friendly room, the Perch. We are working with a number of vendors to extend the radius of our WiFi, and we apologize if this caused you an inconvenience.

It is unfortunate that Texas is currently in a drought of record, and this has greatly changed the landscape of our area. Instead of having a lake come right up to the boundaries of the resort, we have fields and meadows in the lakebed. It is still a beautiful view, though we hope the rains will someday return and fill the lake. Until then, our guests are able to see quite a bit more of the area's wildlife, as they have to come out further to seek water themselves. We do now concentrate on land based activities such as our 14-miles of hiking trails and the Eagle Eye Observatory, ranked as one of the top five dark spot observatories in the country.

While we do ask that reservations are made for dinner in our restaurant for a variety of reasons, it would not be for any of the reasons listed in your review. Our Chef is a young and energetic Chef who focuses on "farm to table" freshness, ingredients and cooking. Our restaurant is open for dinner from 5pm-9pm, and we have "to-go" orders filled for our guests on a routine basis. We apologize if there was a problem with your order, however, had management been made aware of the problem at the time, we would have made it right for you.

Again, we apologize that you did not enjoy your visit as much as you and we would have liked, but we hope if you are in the area again, you will give us another chance to show you that making our guests happy is our number one priority.

Cordially,

Mance Bowden
Director of Guest Services
Canyon of the Eagles Nature Park & Resort
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Fort Worth, TX
Top Contributor
78 reviews 78 reviews
22 hotel reviews
Reviews in 33 cities Reviews in 33 cities
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed December 8, 2013

We're a couple of retirees who wanted to just get away for Thanksgiving. The buffet was lovely with a great variety. Beds were extremely comfortable. Rooms were "bare bones". No closets, just 4 hooks on the wall. One nightstand and one empty chest were the extent of the furniture. As long as we were satisfied with that, it was great.

This seems to be a wonderful place for families with children and pets. We saw lots of smiles ! ! !

Room Tip: Know before you go. Read their website.
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  • Stayed November 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Fort Worth, Texas
Top Contributor
56 reviews 56 reviews
8 hotel reviews
Reviews in 17 cities Reviews in 17 cities
35 helpful votes 35 helpful votes
5 of 5 stars Reviewed December 3, 2013

My wife and I decided to run away over the Thanksgiving Holiday and stayed at the Canyon of the Eagles Resort for the long weekend. Our first day was on Thanksgiving and were greeted by a very friendly person at the front desk. We were given all of the information we needed for our stay and our questions were answered with very pleasant and well informed information. The property on this resort is very well kept and taken care of daily.

The cabin/room: When booking this cabin we knew in advance that it would be rustic 1920's style with no TV. It was just that but warm and very comfortable with a window seat on the 3 windowed wall overlooking the scenery. We saw several birds and animals while view the overlook which was quite beautiful. The private shower and bathroom was adequate but might suggest packing slippers because the floors are stained concrete with no rugs. Remember, this is a rustic 1920's style atmosphere catering to the great outdoors to be enjoyed as it should be. The resort was packed over the long weekend but was still quite peaceful and relaxing. Our porch had rocking chairs for us to enjoy while watching stars at night or scenery during the daytime.

The restaurant: The food at this restaurant was great. The breakfast was buffet style and make sure to try the potatoes...OMG were they good. Theres eggs, bacon, sausage, french toast, pancakes, oatmeal, fresh fruit, scones and delicious pastries along with other yummy items. Coffee and drinks are served to you at the table. Lunches and dinners are also wonderful and the prices are not bad compared to the chef quality meals. The staff in this restaurant were 5 star people that were all friendly and fun to be around.

The hiking trails were very nice and natural with beautiful scenery and plant life all along them. We say several birds and animals along the way. I believe there's 14 miles of trails within this resort and none of the trails are to steep and can be traveled with ease.

We visited the observatory one evening and had the best time because Jim, the facilitator explained everything during our time there. They have 2 scopes capable of viewing a Super Nova along with other stellar beauties. The area is very dark so the stars fill the sky which you don't get to see if you live in the city. This was a spectacular viewing of the skies which my wife and I both enjoyed.

We also were lucky enough to be part of the "Owl Prow" which only takes place 1-2 times per year and got to see nature at it's finest that evening. The facilitator for this even was very knowledgeable and helped give us a great viewing of the night owls.

The property has a game room with a TV for the families who can't live without it and a bar with a TV for sporting events. There are movies shown at night outdoors with plenty of seating and free refreshments. There was live music one night while we were there and a fire pit for all to enjoy.

I can't san enough about how nice this resort is or how well the staff takes care of your every need. If you don't like rustic and the great out doors then this is not the place for you but if you do this is a very beautiful place nestled in towing trees with outdoor pools which is kept up very well. We love this place and plan on visiting it again in the near future.

Room Tip: There are rooms/cabins that face the overlook which we like the best. The other rooms are still nes...
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  • Stayed November 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Austin, Texas
Senior Contributor
23 reviews 23 reviews
9 hotel reviews
Reviews in 13 cities Reviews in 13 cities
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed November 20, 2013

I'm giving this resort 3 green dots because while the resort was nice, we felt very unwelcomed.

We were a group of 4 families (total of 15 people + 2 dogs) staying at this resort. We had requested to have adjoining rooms and the request was fulfilled without issue despite the front desk mentioning that they were at capacity that weekend.

The rooms were sparse- not much storage, no closet or fridge. There were two chairs, a large wooden trunk and two beds in our room. The bathroom was clean and spacious and a mini coffee maker was included with the room.

The property has a game room/family room located behind the gift shop/front desk building for guests to use. There is a vending machine or two just outside this building. Inside, there is a TV, a couple of sofas, a small table with 4 chairs, bookshelf with games/books, recycling bins and bathrooms. We used this room one night to play a few hands of a card game- great place to hang out as a group.

This would have been a perfect stay if it weren't for a couple of encounters that rubbed us the wrong way and made our group feel harassed by the staff. The first encounter was one night when my husband and brother-in-law walked to the outdoor live music area. They had one beer each in their hand and was told by staff that they couldn't stay unless they purchased the alcohol from their bar. That same night my sister-in-law & niece took their own s'more fix'ns to the campfire. They were told by staff that they had to purchase the s'more fixings from the resort in order to use the campfire.
Our last rude encounter was the following day when a staff member shouted at us from a distance asking if we were cooking in our rooms. She then said, "You'll be charged a fee to remove the food odors from the room if you're cooking in there." (We were not cooking in our room. I did however bring along my slow cooker to cook dinner for us all one night but we set up a table just outside our cabin & plugged it in out there.) I really didn't understand the "food odor removal fee" because they provide you with a coffee maker and that creates a smell in its own.

It was July and very hot out but our group decided that hanging out on the porch outside our cabin was the best option to keep us all together. We did this the two nights we stayed at the resort. Our group was not loud or out of control at any time. In hindsight, I think the resort staff just didn't appreciate that our large group were budget travelers. We didn't purchase a single item from the gift shop or dine at their overly-priced restaurant. Guess we'll need to stick to places that allow us to take our own food.

  • Stayed July 2013, traveled with family
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CanyonOftheEagles, Director of Guest Services at Canyon of the Eagles Resort, responded to this review, May 5, 2014
On behalf of Canyon of the Eagles, I would like to apologize that you felt unwelcome during your stay.

Guest Services is paramount to what we do at Canyon of the Eagles. Making a guest feel important is what we strive for on a daily basis, and I am sorry that if in this instance we did not achieve our goal.

Last year we were named by "Texas Monthly" as one of the top twenty-five family destinations in Texas, something for which we are quite proud. The majority of our guests are families on a budget, coming to relax and explore the wonders of nature in a 940-acre nature park. We know that the majority of our guests are on a budget, and many bring their own food to eat or drink. Our goal is to make them feel welcome and appreciated, whether or not they dine in our restaurant or purchase knickknacks in our gift shop.

Because we sell and serve alcohol, Texas law prohibits a guest from consuming their own alcohol in our public areas. While you may consume it in your room, the law prohibits you from doing so on our patio, in our restaurant or bar, or in any of our other common areas. We attempted to explain this to you on several occasions during your stay.

Our S'mores pit is open to all of our guests, whether they purchase S'mores supplies from us or bring their own. Because nothing was said to our management staff during your stay , we are not sure which members of our staff spoke to your sister-in-law. Had we been made aware of the situation, it would have been remedied on the spot.

While cooking, barbequing or grilling is not allowed in our rooms or near our buildings (it is a fire hazard), we do not have any type of fee for removing food odors from a room. It is also not appropriate for our staff to yell (whether up close or from a distance) to anyone (guest or colleague). Again, if management had been made aware of the situation, we would have remedied it immediately.

Again, I apologize that your stay with us was not as enjoyable as we would have wished for you, but we hope that you will give us another chance and come stay with us again.

Most cordially,

Mance Bowden
Director of Guest Services
Canyon of the Eagles Nature Park & Resort
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Canyon of the Eagles Resort

Address: 16942 Ranch Road 2341, Burnet, TX 78611
Location: United States > Texas > Burnet
Amenities:
Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #4 of 6 Hotels in Burnet
Price Range (Based on Average Rates): $$
Number of rooms: 61
Official Description (provided by the hotel):
Leave your big city cares behind and immerse yourself in the serenity and natural beauty of this Texas Hill Country lodge. Enjoy the wildlife and the wonderful hiking trails.Take advantage of Canyon of the Eagles, many features and activities:* Home away from home. Check into one of our well-appointed guestrooms with all of the comforts of home and none of the distractions * Relax on your room porch's rocking chair, read a good book, take a nap,bask in a dazzling sunset or watch the moonlight reflect from the native fauna * Get back to nature in one of our 34 tent camping sites or 24 RV sites* Explore the outdoors. Meander the beautiful Bird and Butterfly Trailor hike some of the 14 miles of maintained trails (please be aware, some of the trails in the nature preserve area are closed through August for the nesting of our endangered and threatened bird species) * Indulge in gourmet Hill Country cuisine. The award-winning Overlook Restaurant with its panoramic view of Lake Buchanan, serves made from scratch breakfast, lunch, dinner, and desserts every day of the year (reservations are suggested for dinner)* A birdwatcher's dream. Spot a Black-Capped Vireo, Golden-CheekedWarbler or many other winged beauties that nest in the nature preserve * Lay by the pool. Bask in the sun and feel the Lake Buchanan breeze(Resort room guests only) * Vino. Sip a glass of Texas wine from local vineyards or yourfavorite vintner * Enjoy live music on Saturday nights (throughout the spring and summer) * Educational Programs including Guided Nature Hikes and Build yourown Terrarium or Humming Bird Feeder, will be offered throughout the summer *View the heavens and be awed at the Eagle Eye Observatory. Attend a Star Party which during the summer are also offered during the week! * Cruise the historic Colorado River on the Vanishing Texas River Cruise (which also offers kayak and stand-up paddle board rentals)* Cuddle up and watch a family friendly movie on the patio or in one ofour conference rooms * Let your mind wander. enjoy the quiet relaxation of the naturalsurroundings * Know why we say, "Canyon of the Eagles, where the road ends the adventure begins." ... more   less 
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Also Known As:
Canyon Of The Eagles Lodge And Nature Park Hotel Burnet

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