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“Clean and comfortable” 4 of 5 stars
Review of Comfort Inn & Suites Burnet

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Comfort Inn & Suites Burnet
2.5 of 5 Hotel   |   810 S. Water Street, Highway 281, Burnet, TX 78611 (Formerly Highland Lakes Hotel)   |  
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Ranked #2 of 6 Hotels in Burnet
Carthage, Texas
Senior Contributor
44 reviews 44 reviews
21 hotel reviews
Reviews in 22 cities Reviews in 22 cities
21 helpful votes 21 helpful votes
“Clean and comfortable”
4 of 5 stars Reviewed October 28, 2013

Our room was clean and the bed was comfortable. The bathroom was very large but the tub had a coating on it that was peeling. The breakfast was average, with scrambled eggs and sausage, waffles and the usual pastries and cereals. The dining area was large and very nice and the coffee was constantly replenished. We thought it was overpriced, but the other hotel we'd stayed at in Burnet was priced about the same.

Stayed October 2013, traveled as a couple
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75 reviews from our community

Traveler rating
    49
    17
    3
    1
    5
See reviews for
24
11
2
11
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (21)
Date | Rating
  • English first
  • Spanish first
  • Any
English first
Lexington, Kentucky
Top Contributor
57 reviews 57 reviews
6 hotel reviews
Reviews in 27 cities Reviews in 27 cities
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed October 13, 2013

This was probably the best hotel in the town of Burnet. The rooms were clean, beds comfortable and the breakfast was great. Stayed here to do some geocaching in the area and visit the Longhorn Caverns about 8 miles to the southwest. Great tour.

Room Tip: Overall the hotel was great. I was really put off by the hiphop music playing as loud as it was on...
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  • Stayed September 2013, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed July 29, 2013

My best friend and I decided to take a weekend trip to Burnet, Texas to visit the wineries. We stayed in the Presudential Suite and it was more than we could EVER ask for. Jason Scott and his staff were so helpful in getting us information to the best local restaurants and wineries. Their recommendations were on point!! The hotel was very nice and had great accommodations! I would recommend this hotel to anyone wanting a great place to stay and people who will take care of you! Thank you again for making this a great weekend away from the city! Hope to be back soon.

  • Stayed July 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Round Rock, Texas
Senior Reviewer
7 reviews 7 reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed July 25, 2013

I stayed at this hotel for about 5 weeks. The room was clean and the pillows were so soft, I tried to buy a couple of them. The internet kicks you off every three hours for some reason, I guess that would be the only "problem" even though it is minor. One washing machine and 1 dryer worked well. I never had breakfast, so no opinion there. Overall a good clean place to rest and get some work done. The Manager ( Jason Scott) bought a gas grill after I had checked in so I could grill a big fat steak and not go out for dinner every night. That is the hardest working Mgr. I have ever seen! He made sure everything was fine with my stay and even called the next town I got deployed to for another hotel room. Now that's some service!

  • Stayed June 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
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Austin, Texas, United States
Reviewer
5 reviews 5 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed July 17, 2013

The hotel is not up to normal, decent standards. You wouldn't take your family there.We were woke up by workmen loading their ice chests from the machine right by our room. The pool and our tub were filthy, the sheet on our bed had a large stain of unknown origin, and the hotel is not owned by or controlled by Comfort Inn Inc. They are owned by the Patels, who appear to be cutting every corner and running the hotel into the ground. When we called corporate Comfort Inn to complain, they said it was not under their control and our only recourse was to complain to the manager at the hotel. They threw us out of our room 2 hours early because the manager said he did not have to honor our confirmed ( on line booked) late check out. (He said it was at his discretion.) I am handicapped and had to pack our room by myself because my wife was at jury duty and was coming to get me at two. I tried to tell the manager and he said he wasn't going to argue about it and hung up on me. I wound up having to sit in the front foyer for two hours until my wife had a break and could come get me. Do yourself a favor and warn anyone you may talk to that this place is an unfreindly dump and Comfort Inn is renting their name to anybody

  • Stayed July 2013, traveled on business
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 2 of 5 stars Service
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KNIGHTSSANANTONIO, Owner at Comfort Inn & Suites Burnet, responded to this review, August 8, 2013
Apologise For the Inconvenience you had During your Stay. Unfortunately as we told you on that day the High Wind Gust and Storm caused the pool to be Dirty. Our Garbage can flew off also. We donot have control on mother Nature. As such pool had all the Leafs in it. We had a Full House next day. Guest were checking inn Early, Thats the Reason we were not able to extend your check out time. we did check your file in computer which did not mention anything about a ;ate checkout. On Top of everything You had a Handicapped room which is a special Room Type of which we donot have many rooms like that to Accomodate a Handicapped Person. The Next reservation for that room was already in town waiting for our phone call so as to check inn. Everyday Each Room is checked before we turn it over to Rent. We maintain a clean place until unless it is not in our Hands. I am a Patel, In This area just like most of the places the Mid Scale hotels are operated by Patels. Unfortunately, It is just a common name Like smith and Jones. One does not Represent the other. Please feel to call the Hotel so as we can sort out the issue.
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Houston
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed July 12, 2013

Jason Scott-Your crew and yourself made my Son and Daughter-in-Law's wedding reception magical. We were so so so exhausted and you saw that and went above and beyond to make the ballroom magical for them and for us! Your staff was so pleasant to work with. The ladies who took care of the rooms are an excellent, charming, friendly and meticulous crew in their care. The staff in the breakfast room took extra special care of our guests who stayed overnight-making sure they had everything they wanted at breakfast. The front desk crew was fabulous-making us feel like family with the Hotel Staff. I can never thank you enough! Jason's leadership led to a memory of a lifetime! Thank you so much! Mandy Robson

  • Stayed June 2013, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed July 7, 2013 via mobile

We were in the presidential suite. It was nice and BIG! Very clean. We were there for our wedding. There is a manager on duty there, Jason Scott, who went beyond his job to make everything amazing! Thank you!

  • Stayed June 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Comfort Inn & Suites Burnet

Address: 810 S. Water Street, Highway 281, Burnet, TX 78611 (Formerly Highland Lakes Hotel)
Phone Number:
Location: United States > Texas > Burnet
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 6 Hotels in Burnet
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Comfort Inn & Suites Burnet 2.5*
Number of rooms: 75
Official Description (provided by the hotel):
The Comfort Inn & Suites Conference Ctr of Burnet is just steps away from the Burnet River walk, its a 3 Mile long Jogging and Walking Trail. We are conveniently located in the Blue Bonnet Capital of Texas just minutes from Delaware Springs Golf Course, Vanishing Texas River Cruise, Longhorn Caverns and Inks Lake State Park, Camp Longhorn, Falkenstein Castle, Inks Lake State Park and Galloway Hammond Recreational Center. Hotel is Centrally Located Between Bertram, Marble falls, Kingsland and Lampasas, Just Minutes away. The Comfort Inn & Suites Features a Free Hot Breakfast, Free Wi-Fi and Hard wired internet in all Rooms and Lobby, It Features 3600 Sq Ft of Meeting Rooms, Business Center, Fitness Room, Billiards Room, Guest Laundry, Huge Outdoor Pool, Bar-B-Que Pit, and a Spacious Lobby and Breakfast Area. All Guest Rooms are more spacious then a Regular Hotel featuring Modern Indoors Rooms with Elevator, Pillow Top Mattress, Comfy Pillows, Triple Bed Sheets, Free High Speed Internet, Fridge, Microwave, Speaker Phone, In Room Coffee Maker, Spacious Bathrooms, Hairdryer, 32 Inch Flat LCD Television, Alarm Clocks, Iron / Board, Closet, and Modern Furnishings. Ergonomic Chairs, Sofa bed Sleeper and Lounge Chairs Available in selected Room Types. ... more   less 
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Also Known As:
Comfort Inn & Suites Burnet Hotel Burnet
Comfort Inn And Suites Burnet
Holiday Inn Burnet
Burnet Holiday Inn

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