We checked in kind of late. The clerk quoted me a price and I told her that was a lot higher than the Tripadvisor web site said. She asked to see the price and I showed her on my phone. She tried to call the manager and could not reach her. So, she agreed to give me the higher end of the range on the page. I initialled a rate quote and she authorized my credit card. We went in for the night. The room was very nice, very clean and had good wifi reception. We had breakfast in the morning which was also very good. Then I went to check out and another woman was on duty. She told me that the manager said for her to tell me they could not honor the rate the lady gave me last night. She was going to raise it $30. I told her they already had honored it and I would not have stayed at the higher rate. She asked me to give her a printed copy of the web rate. I told her it was on my phone and I could not print it. She asked me to pull it up on her computer. So I did. She looked at it and told me it was wrong and they could not honor it. I told her I was not paying any more. She tried to call the manager several times and could not get her to answer, so she finally gave me copy of the original bill and told me to just go on. I hope the first lady does not get in any kind of trouble as she was very nice. The lady this morning was kind of cranky about it but I understand she was put in the middle of something she had nothing do with.
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- Also Known As:
- Best Western Brownfield
- Brownfield Best Western