The day before checkout, the used towels were removed but not replaced. Since I had gotten back to the hotel very late (after midnight) and was very tired and did not notice the lack of towels until I had changed into my sleeping attire, I decided to dry off from my shower the next morning with the hand towel. Someone was not paying attention when the room was made up that day.
Every morning of my stay (four days), there were 40 people for breakfast between 6:30 and 7:00 AM. Sunday morning, they obviously were not expecting anyone for breakfast because there was hardly any food out at 6:30. By the time the food was available at 7, everyone had to leave without eating. The type of group that was there was similar to other groups that previously used the hotel in the past and the staff should have been aware that we, just like similar groups in the past, would be wanting breakfast on Sunday morning at 6:30 AM.
The group I was with was associated with corporate training close by and similar groups recur on a regular basis. The hotel is very much aware when this type of group is staying with them.
In spite of the minor problems I would recommend this hotel. These problems are fixable.
- Official Description (provided by the hotel):
- Located just 10 minutes from Katy Mills Mall, Merrell Center and the Pecan Springs Wedding Venue, our La Quinta Inn & Suites is perfect place to call home while you are away. Located just minutes from all area attractions with easy access to I-10, La Quinta Brookshire is a great place to get away for the weekend and explore the rolling backcountry roads in Waller County by car or bike. Visit nearby attractions like the Brookwood Community, Historic Old Town Katy, Impact Zone Range, Colony Cellars Winery, Bomber Field and the Houston Executive Airport. You'll be greeted by our friendly staff to accommodate your needs. Hotel amenities include free WIFI access, outdoor pool/spa, fitness center, business center, meeting facility, guest laundry facilities and on-site snack shop. Begin your day with our Free Bright Side BreakfastTM and wind it down with a dip in the pool and spa.Each of our spacious guest rooms feature a microwave, mini-refrigerator, free high-speed Internet access, 32-inch flat screen TV, coffee maker and more. Pick up a free USA Today newspaper in the lobby each morning while enjoying a free hot breakfast. ... more less
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