I have been staying at the Holiday Inn & Suites Waco Northwest at least one night every month since October 2011 - I have experienced the most wonderful stay each and every time. The General Managers Rashmi Patel and Dana McCoy run a tip top crew and they themselves always greet with such care and passion. One of the sign in clerks, Jordan is always eager to help and get you comfortable as soon as you enter the doors. The waitress at the restaurant Nancy is always very attentive and as nice as can be. I could continue naming more of their staff since each one of them have been so courteous. Thank you to all the Staff at Holiday Inn & Suites Waco Northwest. Even though I am there each month for Business you make my stay feel more like a vacation.