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“Excellent facility at a bargain price” 5 of 5 stars
Review of SpringHill Suites Houston Baytown

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SpringHill Suites Houston Baytown
3.0 of 5 Hotel   |   5169 I-10 East, Baytown, TX 77521   |  
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Ranked #1 of 22 Hotels in Baytown
round rock, tx usa
Senior Contributor
21 reviews 21 reviews
16 hotel reviews
Reviews in 15 cities Reviews in 15 cities
11 helpful votes 11 helpful votes
“Excellent facility at a bargain price”
5 of 5 stars Reviewed February 9, 2014

paid less than 100$ for a great, clean, spacious room. breakfast had numerous, fresh offerings.
facility was clean, parking more than ample.
location on I-10 is convenient and all considered this was a great stay.

Room Tip: I suspect you'll be happy in any room you stay in.
See more room tips
  • Stayed February 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chris C, General Manager at SpringHill Suites Houston Baytown, responded to this review, February 11, 2014
Pat n,

Thank you for writing such a glowing recommendation of our property. We're glad you were able to take advantage of our family-friendly weekend pricing. We agree with you wholeheartedly - a clean spacious suite, fresh hot breakfast and indoor heated pool make our hotel a great value for weekend travelers.

We look forward to seeing you on your next trip to Baytown.

Sincerely,
Chris Carter
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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119 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (21)
Date | Rating
  • English first
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English first
Oklahoma City, Oklahoma
Senior Contributor
37 reviews 37 reviews
12 hotel reviews
Reviews in 18 cities Reviews in 18 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed January 3, 2014

Again, we stayed at the Springhill Suites in Baytown while having Christmas with our family. The rooms were very nice. The Breakfast was wonderful..... Thank you to all staff for making our stay a special experience.

  • Stayed December 2013, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chris C, General Manager at SpringHill Suites Houston Baytown, responded to this review, January 14, 2014
Century060,

We love hearing that our hotel has become a Christmas tradition for your family. We'll be sure to pass along your compliments to our team. It's wonderful to know that we were able to provide a "special experience" for you and your family during the holidays.

We look forward to hosting you again next year!

Always,
Chris Carter
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San Antonio, Texas
Senior Contributor
39 reviews 39 reviews
17 hotel reviews
Reviews in 21 cities Reviews in 21 cities
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed December 18, 2013

A little hard to get to. It's right behind the Cracker Barrel. Everything was newish and very comfortable. I felt safe in the area. It is close to Garth Street. It has shopping and lots of eating places around on Garth. Hotel staff was helpful and friendly.

  • Stayed December 2013, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chris C, General Manager at SpringHill Suites Houston Baytown, responded to this review, December 30, 2013
TX2Step_11,

Thank you for writing a quick review of your most recent stay. We too love the location of our hotel - it's proximity to local eateries and activities on Garth Road and easy access to Interstate 10 make the hotel a convenient choice. I will be sure to pass along your compliments on our "helpful and friendly" staff to our team. They take great pride in providing exceptional customer service to all of our guests.

We look forward to seeing you on your next trip to Baytown, TX.

Have a Happy Holidays!
Chris Carter
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Baytown, Texas
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 6, 2013

I've been staying at the Springhill Hill Suites continuously since July22nd, going on 125 days now. New hotel, clean, nice and a retro sixties flare. Staff is great and very accomodating. Breakfast bar with lots of choices for long stays so you don't get tired of the "same old thing". Bar and good food in the hotel. The local area is surrounded with every imaginable restaurant and the shopping mall is less than a mile away. Room and bed are quality fixtures and I sleep well and get plenty of rest.

  • Stayed July 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chris C, General Manager at SpringHill Suites Houston Baytown, responded to this review, December 17, 2013
Blake D,

Thanks for writing such a wonderful review of our hotel. It's been our pleasure to host you as a guest these past 4 months. It's always helpful to receive feedback from long-term stay guests who have the opportunity to interact with our staff and facilities for months on end. It's great to hear that our NEW breakfast offerings and the A2Z Sports Bar & Lounge are a hit and that our staff are both nice and accommodating. I'll be sure to pass along your compliments.

Thanks again for the feedback. We look forward to hosting you for the remainder of your stay.

Always,
Chris Carter
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Baytown, Texas
Contributor
12 reviews 12 reviews
5 hotel reviews
Reviews in 8 cities Reviews in 8 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed December 2, 2013

I highly recommend the Spring Hill Suites in Baytown. We had two of our families that came in for Thanksgiving stay there. Each had two children ages 5, 4, and two 2 years old. They said they would never again stay in any other accommodations in Baytown. The breakfasts were much better than most. There are a lot of extras there, and very clean. The highlight was getting to go swimming. There is a large indoor pool and hot tub. I got to go and watch my four year old and two year old granddaughters swim. I had only seen them swim on videos. My niece had forgotten to bring her children’s swimsuits. It is impossible to get swimsuits and floaties in November, but they managed to buy something to swim in. By the way they have a lift for the handicapped. I may rent a room sometime just to get to go swimming. The price was very reasonable, and the staff was very friendly and accommodating.

  • Stayed November 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chris C, General Manager at SpringHill Suites Houston Baytown, responded to this review, December 30, 2013
TXbutterflies,

Thank you for writing such a glowing recommendation of our property. It's wonderful to hear that you were able to enjoy some much needed quality family time over the Thanksgiving holiday. We constantly hear from our guests how much they love our indoor heated pool area - it's a great area to relax and socialize with family and friends. I'll pass long your compliments on the quality of our breakfast, and our "friendly and accommodating staff" to our team members.

We're glad you and your family will "never again stay in any other accommodations in Baytown."

Hope to see you soon!

Chris Carter
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Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed November 23, 2013

Newer hotel on the out skirts of Houston. Hotel is brand new, room is nice. Staff was helpful but not overly friendly. The pool/ hot tub area is nice. Only really had two issues that made this a good experience instead of great. 1) The hubby and I wanted to take our kids down to the pool in the evening. Went down to the pool area only to find about 10 preteen- 13, 14 yr. Old girls in the pool. The pool is indoors and the room echoes. These girls were unsupervised. It was so miserable we ended up leaving! Don't understand why they were allowed down there with out adults. The 2nd issue was with the shower. First of all, let me say that overall the room was clean. We didn't notice until we wrote up the next morning and started getting showers that there is terrible mildew in the corners of the shower and around the shower door. Free breakfast and wifi are included. Overall, good for the money, just don't expect to be wowed.

Stayed November 2013, traveled with family
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chris C, General Manager at SpringHill Suites Houston Baytown, responded to this review, December 30, 2013
Heather G,

Thank you for writing a review of your recent stay with our hotel. Our goal is to "wow" all of our guests and we greatly appreciate the opportunity to learn about both the successes and challenges our guests may face. It's wonderful to hear that our staff was helpful, the hotel appeared brand new and you felt it was a great value for the money.

We're disappointed to learn of your experience in our pool and spa area. As you experienced, guests love using our indoor heated pool and spa area. We have strict guidelines posted for the pool area, and it's unfortunate those rules were not followed by the group of pre-teens and their chaperones. The safety of all of our guests is extremely important to us, and it would be helfpul for any safety issues to be brought to the attention of our management staff as soon as possible. We perform several property walks daily to ensure both the safety and security of our guests, but we appreciate the additional eyes and ears each of you provide.

We hope that you'll choose to stay with us the next time you're in Baytown.

Respectfully,
Chris Carter
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about SpringHill Suites Houston Baytown

Address: 5169 I-10 East, Baytown, TX 77521
Location: United States > Texas > Texas Gulf Coast > Baytown
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 22 Hotels in Baytown
Price Range (Based on Average Rates): $
Hotel Class:3 star — SpringHill Suites Houston Baytown 3*
Number of rooms: 101
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