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“Glad We Could Change Rooms” 2 of 5 stars
Review of Hampton Inn Houston Baytown

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Hampton Inn Houston Baytown
2.5 of 5 Hotel   |   7211 Garth Road, Baytown, TX 77521   |  
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Ranked #3 of 22 Hotels in Baytown
Certificate of Excellence 2014
Abington, Pennsylvania
Top Contributor
59 reviews 59 reviews
24 hotel reviews
Reviews in 37 cities Reviews in 37 cities
27 helpful votes 27 helpful votes
“Glad We Could Change Rooms”
2 of 5 stars Reviewed April 10, 2011

Our first assigned room was small, dark, noisy, right at the elevators with an adjoining room, and smelled of urine or mold or old food. The toilet was Lilliputian. The room we were assigned to as a replacement had newer furniture and fixtures, was cleaner and gratefully had no foul smell. It took quite awhile for the reception clerk who was all by herself at 6:00 PM to help us. She was trying hard, but just couldn't be everywhere she needed to be. While the motel is located on a commercial strip without much redeeming quality except easy access to the main road, it still wasn't near anything besides fast food for dinner. The "Business Center" was one workstation in a high-traffic hall. In contrast to being one of the worst Hamptons we have stayed at in terms of infrastructure, it did have one of the best free breakfasts -good fresh biscuits, eggs fresh and hot although microwaved.

  • Stayed March 2011, traveled as a couple
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
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157 reviews from our community

Traveler rating
    70
    59
    19
    7
    2
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42
26
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62
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (11)
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English first
slidell, la
Top Contributor
92 reviews 92 reviews
31 hotel reviews
Reviews in 49 cities Reviews in 49 cities
65 helpful votes 65 helpful votes
4 of 5 stars Reviewed March 24, 2011

If you find yourself in Baytown this is a great place to stay. The hotel is extremely clean and the staff are in constant evidence. The lobby is attractive and offers a nice place to work during the day. Breakfast is nicely presented - hot offerings of sausage, eggs, biscuits and waffles and cold cereal, sweets, yogurt, fruit. The coffee station is well maintained with a very good selection of teas. Fresh fruit and ice water are available throughout the day. The pool area is very nice with a large pool.
The rooms are nicely furnished. The beds are extremely comfortable with good quality pillows. The duvets are changed between guests - a big plus. Little outside noise could be heard and the a/c did not cycle off and on from dead quite to boom all night long - a pet peeve. The bathroom is large with soft towels. Housekeeping staff is very diligent with their cleaning routine. Our room was well done each day - not just passed over for a quickie. Supervisors checked at the end of the shift to be sure everything was satisfactory. I stayed in the hotel during the day while my husband was at meetings, which gave me a chance to observe. The tiles floors in the public areas were steamed clean daily. Windows were washed, the front drive hosed down and frequent passes were made by staff looking for blown in trash, etc. I was very impressed with the staff at this facility and will look into other Hampton Inns when traveling.

  • Stayed March 2011, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Mississippi
Top Contributor
99 reviews 99 reviews
54 hotel reviews
Reviews in 46 cities Reviews in 46 cities
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed November 11, 2010

I almost exclusively use Hampton Inn when travelling because it is clean, comfortable, and affordable, based on what you get. Baytown Hampton Inn is no different. I bit outdated, but extremely clean and comfortable. I am picky about hotels, and Baytownn Hampton is a good choice.

Stayed November 2010, traveled on business
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Alabama
Senior Contributor
25 reviews 25 reviews
16 hotel reviews
Reviews in 18 cities Reviews in 18 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed July 30, 2010

Stayed overnight 7/26/10 while on a Texas baseball road trip using Hilton reward points. Was anxious about staying at this hotel due to the so-so reviews. I encountered no problems. Found the hotel to be clean and the staff friendly. Compared to other Hampton Inns I found the Baytown hotel to be above average. The breakfast buffet included the usual fare with an added feature of an omelette and sausage links. I would certainly stay again if ever in the Houston area.

  • Stayed July 2010, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Cleveland
1 review
1 of 5 stars Reviewed July 13, 2010

I stay in Hampton Hotels Every Week for Business, and by far this is the worst Hampton i have ever stayed at. I have tried to stay hear on several occasions and each stay was worse than the last. The TV does not work ( i have stayed in several rooms)- the Tv Channels are all snowy, the internet does not work (thankfully i have an air card, the customer service is very poor and unfriendly, the business center is a small desk with a desktop computer and a broken printer: one stay was without hot water, a second stay without elevators. I travel to Baytown Monthly and will never stay there again. There is a wonderful candlewood suites less than a mile away. The Rates are great ($99.00) the property is clean (brand new hotel) and the staff are friendly.

  • Stayed May 2010, traveled on business
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Nekoosa, Wi
Top Contributor
95 reviews 95 reviews
76 hotel reviews
Reviews in 62 cities Reviews in 62 cities
71 helpful votes 71 helpful votes
4 of 5 stars Reviewed June 11, 2010

Stayed at the hotel for 3 days in June for granddaughters graduation. Hotel was clean and we didn't experience any problems during our stay. The business area is a little small and right out in the open where other guests can view what your doing. The breakfast I thought was better than average. Our grandchildren used the pool while we were there and enjoyed it very much. I would definitely stay again when in the area as I feel it's one of the nicest hotels within the area. They did have a problem with the elavator one day but it was operating by morning and I needed the exercise anyway. It's more expensive than some of the other hotels within the area but I feel it's worth it to know you're getting a clean room and courteous service. The hotel is close to resturants but because of the traffic and interstate it is next to impossible to walk to most except the Cracker Barrel which is across the street and Denny's next store which I heard wasn't all that clean.

  • Stayed June 2010, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Surprise, Arizona
Senior Contributor
48 reviews 48 reviews
40 hotel reviews
Reviews in 41 cities Reviews in 41 cities
38 helpful votes 38 helpful votes
3 of 5 stars Reviewed April 22, 2009

This was an overnight stop on a trip to San Antonio. Baytown is on the east side of Houston. The area is kinda in the middle of nowhere. There's a Sonic and a horrible Denny's in walking distance.

Pros: Property was clean and nicely furnished. Appears to have been updated recently. Nice pool outside, thou I didn't use it.

Cons: No wireless internet. Room lock didn't work right. The maintenance man was able to work on it, but said it needed to be replaced and he didn't have a spare on hand. I was a bit disappointed the desk didn't contact us to see if the problem was corrected to our satisfaction. In fact, I had a note upon arrival from the Manager saying as a HH member I would be receiving a call within 20 minutes of checking in to see if everything was ok... never happened.

  • Stayed April 2009, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Additional Information about Hampton Inn Houston Baytown

Address: 7211 Garth Road, Baytown, TX 77521
Phone Number:
Location: United States > Texas > Texas Gulf Coast > Baytown
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 22 Hotels in Baytown
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Hampton Inn Houston Baytown 2.5*
Number of rooms: 70
Official Description (provided by the hotel):
The Hampton Inn Houston-Baytown hotel is near the Houston Royal Purple Raceway, Baytown Nature Center, and golf courses. The hotel has free hot breakfast daily, free high-speed internet and Wi-Fi, outdoor pool, fitness center, and business center. ... more   less 
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Also Known As:
Hampton Inn Houston Baytown Hotel Baytown
Hampton Inn Baytown
Baytown Hampton Inn

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