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“FRIENDLY STAFF AND CLEAN HOTEL” 5 of 5 stars
Review of Comfort Suites

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Comfort Suites
2.5 of 5 Hotel   |   5100 7th Street, Bay City, TX 77414   |  
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Ranked #1 of 11 Hotels in Bay City
Houston, Texas, United States
2 reviews
Reviews in 2 cities Reviews in 2 cities
24 helpful votes 24 helpful votes
“FRIENDLY STAFF AND CLEAN HOTEL”
5 of 5 stars Reviewed September 30, 2013

This hotel is very clean with great beds and A/C that really work. A/C does not shut off during the night as some hotels do. Hotel staff is always friendly and helpful. Staff welcomes you with cookies in the evening along with happy hour drinks if desired. Thanks for making my stays so pleasant

  • Stayed September 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 23
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
janissaPilgreen, Manager at Comfort Suites, responded to this review, October 1, 2013
Thank you for reviewing our hotel. We are pleased you had such a great time! The AC is one of the items people say is great, they stay cool very well, and the cookies are such a great treat for everyone in the evenings. We hope next time you are in Bay City you will make Comfort Suites your choice hotel.

Have a great week!

Janissa Pilgreen - Sims
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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90 reviews from our community

Traveler rating
    76
    9
    3
    2
    0
See reviews for
24
16
5
33
Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (23)
Date | Rating
  • English first
  • Italian first
  • Any
English first
Texas
Contributor
15 reviews 15 reviews
7 hotel reviews
Reviews in 9 cities Reviews in 9 cities
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed September 27, 2013

Several ladies stayed at the Comfort Suites in Bay City for our Class Reunion. Check in went smoothly. The staff is very professional and friendly. The rooms and bathrooms were spic and span!! Couldn't have been any better. We didn't eat breakfast there, so I can't comment on the food. All in all it was a very pleasant stay. I highly recommend Bay City's Comfort Suites.

  • Stayed September 2013, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
janissaPilgreen, Manager at Comfort Suites, responded to this review, September 30, 2013
Thank you for taking time out of your day to write a review on our hotel. Thank you for the kind words. This serves as encouragement to our staff. We are delighted you had such a great weekend. We hope next time you are in town you will make Comfort Suites your choice hotel.

Have a great week~

Janissa Pilgreen - Sims
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Baytown, Texas
1 review
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed September 27, 2013

Comfort Suites, Bay City, Texas facility is rated tops in my estimate for Comfort Suites facilities and I have stayed at Comfort Suites all across the country. The layout and architecture is better than all other Comfort Suites that I have stayed in. The service was very good and the rooms were well laid out and very comfortable. The breakfast area was well laid out and well serviced. I rate this facility as the best Comfort Suites that I have visited.

H. Clayton Calk

Room Tip: I had 3ea. rooms and it is the only time that I have ever visited this particular facility. I know t...
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  • Stayed September 2013, traveled with family
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
janissaPilgreen, Manager at Comfort Suites, responded to this review, September 30, 2013
Thank you for taking the time to fill out the survey. We cannot be more pleased to hear the wonderful compliments on our hotel. We do take pride in providing outstanding customer Service and well as making sure every room is spotless for our guests. We hope next time you are visiting in Bay City Comfort Suites will be your choice hotel.

Have a great week~

Janissa Pilgreen - Sims
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Missouri City, Texas
1 review
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed September 16, 2013

My stay at this hotel was totally awesome! The staff was very professional and courteous. Paid attention to detail, super clean rooms and property well maintained. In two weeks I will be coming back with my family. The Comfort Inn in Bay City is the place for us. I most highly recommend it.

Room Tip: I stayed in 2nd floor and also on 1st floor. They are all excellent. Clean and comfortable.
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  • Stayed September 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 14
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
janissaPilgreen, Manager at Comfort Suites, responded to this review, September 17, 2013
Thank you for writing such wonderful and kind remarks about our hotel. This serves as encouragement to our staff. We love seeing smiles of our guest. This shows we enjoy doing what we do. Take care til we see you again,


Janissa Pilgreen - Sims
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
San Antonio, Texas
Senior Contributor
26 reviews 26 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed September 16, 2013

THIS HOTEL IS A TRUE A+++++We fish across texas and we have stayed in some hotel's that a (0) is not low enough.But this Comfort Suites was so Clean,You can tell that they Care.Its a home away from home.great staff.I would highly recommend to everyone

Room Tip: The way this place is kept all the rooms are good
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  • Stayed September 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
janissaPilgreen, Manager at Comfort Suites, responded to this review, September 17, 2013
Thank you for taking time to write a review on our hotel. We do take pride in making sure everyone is treated with respect and dignity they deserve. It is a pleasure to hear you had such a great time here. We hope we will be able to see you again in the near future.

Take care,

Janissa Pilgreen - Sims
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Victoria, Texas
Reviewer
3 reviews 3 reviews
3 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed September 3, 2013

This hotel is A++! We had great service by the friendly, helpful staff and our room was wonderful. It was very clean, there were plenty of towels, and a super-comfortable bed. I would highly recommend this hotel to anyone needing a place to stay in Bay City. Fantastic hotel!

  • Stayed September 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 19
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
janissaPilgreen, Manager at Comfort Suites, responded to this review, September 4, 2013
Thank you for taking time out of your day to write a review on our hotel. These kind words will serve as inspiration to our staff. We are pleased you had such a great time. We hope to see you back soon.

Have a great day :)

Janissa Pilgreen
Mananger
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Porter, Texas
Top Contributor
63 reviews 63 reviews
19 hotel reviews
Reviews in 37 cities Reviews in 37 cities
79 helpful votes 79 helpful votes
5 of 5 stars Reviewed August 29, 2013

This was a very nice stay. We were offered fresh-baked cookies upon arrival. Our room was very nice and was deserving the title of "suite". The staff was most friendly and the property was very clean and well maintained. We will definitely stay here again on our next visit to Bay City Texas.

  • Stayed August 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 19
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
janissaPilgreen, Manager at Comfort Suites, responded to this review, August 30, 2013
Thank you for kinds words in reviewing our hotel. We enjoy seeing the smiles on our guests faces when we offer the fresh hot baked cookies upon arrival. This is a great way to welcome our guest. Our housekeeping staff does a wonderful job in keeping all of our rooms clean, fresh, and up to date. We appreciate the words of encouragement and will continue to be a hotel that lives up to expectations.

Take Care,

Janisssa Pilgreen - Sims
Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Comfort Suites

Address: 5100 7th Street, Bay City, TX 77414
Phone Number:
Location: United States > Texas > Texas Gulf Coast > Bay City
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 11 Hotels in Bay City
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Comfort Suites 2.5*
Number of rooms: 68
Official Description (provided by the hotel):
The Comfort Suites® hotel provides business and leisure travelers with inviting accommodations close to all the best this area of Texas offers. Local points of interest like the Bay City Civic Center and Galveston Island are just minutes from this Bay City, TX hotel. Guests of this Bay City, TX hotel can enjoy features like: * Free full breakfast * Free wireless high-speed Internet access * Outdoor pool * Exercise room. Corporate travelers staying at this Texas hotel can take advantage of additional amenities like the on-site meeting room, and access to copy and fax service. ... more   less 
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