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“Nice Stop but Weak WiFi.. Lots of restaurants nearby” 4 of 5 stars
Review of Holiday Inn Express White House

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Holiday Inn Express White House
2.5 of 5 Hotel   |   206 Knight Circle, White House, TN 37188   |  
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Ranked #2 of 5 hotels in White House
The Villages, Florida
Top Contributor
123 reviews 123 reviews
55 hotel reviews
Reviews in 67 cities Reviews in 67 cities
31 helpful votes 31 helpful votes
“Nice Stop but Weak WiFi.. Lots of restaurants nearby”
4 of 5 stars Reviewed 2 weeks ago

Stayed 3/25. Plenty of free parking, just off the interstate. Hotel check-in was OK, but not overly friendly. Water was shut down for entire hotel for the first several hours we were there while maintenance was being performed. We did guest laundry as soon as it returned and the first load was very sandy, but good after that.

Room was clean and comfortable. Beds had clean sheets and plenty of pillows. Walls were scuffed a bit but otherwise well maintained. All amenities were available in the room. Towels were clean and fairly new. Bathroom facilities all worked well.

Biggest problem for us was very weak and intermittent WiFi. It was almost unusable.

Breakfast in the hotel was not bad. There is a Cracker Barrel next to the hotel and other restaurants nearby.

  • Stayed March 2014, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jvhospitality, General Manager at Holiday Inn Express White House, responded to this review, 1 week ago
Thank you very much for your comments; we greatly appreciate them.

Lynn Elam
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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18 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date | Rating
  • English first
  • Any
English first
Sundridge, Canada
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

Not only was the staff friendly, the room comfortable and clean, but also, a forgotten purse was returned to the owner by mail with the contents intact.
The location of the hotel was convenient to I-65 and an excellent stop on our first day journey. from Florida to Canada. The continental breakfast was fresh and tasty. The Inn was located adjacent to restaurants and gas stations which was convenient. I would strongly recommend this hotel to travellers.

  • Stayed February 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jvhospitality, General Manager at Holiday Inn Express White House, responded to this review, 1 week ago
Thank you for your positive comments. They are greatly appreciated.

Lynn
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Macomb, Michigan
Senior Contributor
32 reviews 32 reviews
8 hotel reviews
Reviews in 13 cities Reviews in 13 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed March 10, 2014

The staff was very friendly and the room was clean. The rooms are very modern. The complimentary breakfast was very good. Located nice and close to I-65 with restaurants and gas stations nearby. I would stay here again.

  • Stayed March 2014, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jvhospitality, Manager at Holiday Inn Express White House, responded to this review, March 11, 2014
Dear Doug P,

I am glad to your experience at our hotel was great and we look forward to your repeated business.

Thanks,
Jay Patel
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Senior Contributor
22 reviews 22 reviews
4 hotel reviews
Reviews in 14 cities Reviews in 14 cities
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed March 9, 2014

Our trip to Florida and back included several Holiday Inn Express Hotels. They are usually pretty nice and this one was no exception. The desk clerk was very friendly and courteous and our room was quite clean, comfortable and roomy. I really enjoyed the continental breakfast and the overall positive environment created by the staff and service personnel. It was a relaxing and enjoyable stay. I hope our future plans include traveling through White House, TN.

  • Stayed March 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jvhospitality, Manager at Holiday Inn Express White House, responded to this review, March 11, 2014
Dear Wmubroncos7081,

We appreciate your repeated business and glad to hear you had another positive stay at our location. We will continue our great service standards and look forward to seeing you again in your travels back through our area.

Thanks,
Jay Patel
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Booneville, Mississippi
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed February 26, 2014

My family was in town for a New Year's Eve wedding and we stayed in three rooms for three nights. The rooms were clean and roomy. The bed was comfortable with a thick down topper and the shower was hot with good water pressure. Two things this mother of the groom needed. The staff was kind and very helpful; supplying my young adult crew with towels as needed. The location is perfect!. Because of wedding expenses (including a beautiful evening rehearsal dinner at Goodness Gracious Cafe) of traveling with my sons and their girlfriends we needed to budget our hotel accommodations more modestly, but having said that our experience there was exactly what we needed. Making reservations to a site unseen was a risk, but this was one well taken. The next time we are in town to visit my son and his new bride, we will be staying at Holiday Inn Express White House. Thank you ~ The Hoffmann Family

  • Stayed January 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jvhospitality, Manager at Holiday Inn Express White House, responded to this review, March 4, 2014
Dear Bapu420,

My staff and I remember your family wedding and we were glad to have accommodated your family. I am so glad your family event was a success and we look forward to serving you when you come to visit your son next time.

Thanks,
Jay
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DOUGLASVILLE
Senior Contributor
25 reviews 25 reviews
11 hotel reviews
Reviews in 14 cities Reviews in 14 cities
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed January 9, 2014

We stayed here over Christmas holiday and really enjoyed our visit. The staff was super helpful and knowledgeable. The lobby and room were very nice and well setup. Great use of space in room. Breakfast was better than expected and started our day off great. The workout room was good for this size hotel and the inside pool looked inviting. When we come back to area we will stay here again!!

Stayed December 2013
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jvhospitality, Manager at Holiday Inn Express White House, responded to this review, March 4, 2014
I am glad to hear great comments about our hotel. I will be sure to pass your kind comments regarding our staff. We look forward to serving you and your family next time you are in our area.

Thanks,
Jay
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Huntersville, NC
Top Contributor
55 reviews 55 reviews
24 hotel reviews
Reviews in 21 cities Reviews in 21 cities
51 helpful votes 51 helpful votes
3 of 5 stars Reviewed January 2, 2014

This is a fairly new HI Express. The location is right off the interstate and the rooms are big (2 queens instead of 2 twins like some properties). Nice bathroom, big TV. I would have given 5 stars if not for breakfast, which is included. The first morning they ran out of OJ... who runs out of OJ? Pretty important to stock the coffee & OJ if you're serving breakfast (run out of apple juice and I don't even mention it...) Then later my son comes down at 9:20 and there is no pancake batter. He asks the woman working for more, and she says sorry, it would take 15 mins to make more and breakfast would be over then. Apparently her convenience is top priority over the guest. I told the front desk we had to go to Waffle House for breakfast to get pancakes & OJ, and she didn't seem to care (I thought maybe they'd offer 10% off to cover the breakfast out that I shouldn't have had to buy). Nope. Not a horrible experience, but not handled properly either. Disappointing.

  • Stayed December 2013, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at Holiday Inn Express White House, responded to this review, January 18, 2014
Dear Huntersville,

Thank you for your review regarding your recent visit at our hotel and for providing us with your valuable feedback. It is great to hear that you enjoyed your room and the majority of features provided. However, I would like to apologize for any inconvenience your breakfast experience may have caused you. Your comments have been documented and we are confident the necessary adjustments will be made, in order to achieve complete guest satisfaction.

Thank you again for your comments as this is very helpful to us to ensure we are able to meet our guests expectations. We look forward to welcoming you back to our hotel in the near future.

Sincerely,

Janice A
Case Manager
IHGCare
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Additional Information about Holiday Inn Express White House

Also Known As:
Holiday Inn White House
White House Holiday Inn
Address: 206 Knight Circle, White House, TN 37188
Phone Number:
Location: United States > Tennessee > White House
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 5 hotels in White House
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express White House 2.5*
Official Description (provided by the hotel):
The newly built Holiday Inn Express Hotel in White House, Tennessee offers comfort and convenience. Enjoy quality accommodations as you stay at our Holiday Inn Express White House hotel, conveniently located along I-65, just 20 miles north of Nashville. Your family will enjoy staying at our hotel in White House, Tennessee, located just off I-65 with convenient access to Nashville, as well as local attractions like the Rivergate Mall, White House Municipal Park, the White House Greenway and nature trail Why be disappointed by cheap lodging when our White House, TN, hotel provides excellent accommodations and smart rates? All rooms with refrigerator, microwave, Hair dryer, 32'LCD TV with expanded cable. Business travelers are sure to appreciate our close proximity to the Nashville International Airport as well as nearby businesses such as an Ingersoll-Rand Industrial Technologies and Lowe's Millwork Operations. To help meet your business needs, our White House hotel offers a business center with a computer, print, fax and copy services as well as free high-speed wireless Internet access. While visiting our Nashville area hotel, take advantage of our choice hotel amenities that include an outdoor pool with hot tub, a 24-hour fitness center and our complimentary hot breakfast bar, featuring our delicious signature cinnamon rolls. Book your reservations now and enjoy our great White House hotel deals and rates. ... more   less 
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