We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Smokey Mountains Fun” 5 of 5 stars
Review of BEST WESTERN Cades Cove Inn

Save Saved
You added BEST WESTERN Cades Cove Inn to your Saves list
Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 5 more sites!
BEST WESTERN Cades Cove Inn
7824 E Lamar Alexander Pkwy, Townsend, TN 37882   |  
  |  
Hotel website
  |  
Hotel deals
  |  
Hotel amenities
Offers & Announcements
Low Rate, Guaranteed
Ranked #4 of 10 hotels in Townsend
GreenLeadersSilver level
Lake City, United States
1 review
“Smokey Mountains Fun”
5 of 5 stars Reviewed November 14, 2013

Our trip to the Mountains of Tennessee was enhanced by the quality of service we received from this Hotel. The price charged was a little too much for a stay that was less than 24 hours long. Food was good, hot and plentiful.

  • Stayed November 2013, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

166 people have reviewed this hotel

Traveler rating
    71
    63
    24
    5
    3
See reviews for
57
59
13
6
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (28)
Date | Rating
  • English first
  • German first
  • Any
English first
A TripAdvisor Member
4 of 5 stars Reviewed November 11, 2013

If you want o get a way from the hustle and bustle of Pigeon Forge or Gatlinburg, the Best Western at Townsend is the place to stay. Clean rooms, and a good complimentary breakfast and just a few miles from my favorite place in the Great Smokey Mountains, Cades Cove.

  • Stayed November 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manchester, United States
1 review
5 of 5 stars Reviewed November 9, 2013

I have found that staying at Best Western you get a nice hotel and nice clean rooms. Staff has always been great. I would recommend staying at Best Western when traveling for pleasure or business. Good

  • Stayed November 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bonita Springs, Florida
Senior Reviewer
7 reviews 7 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed November 5, 2013

We were very happy with our experience. Large very clean room. Fresh carpet. A plus was having two sinks in the room-one at the vanity and another in the bathroom. Breakfast was acceptable with a variety of cold and hot items. It could be better, it could be worst, but we aren't big breakfast eaters and rather wait to enjoy lunch at one of the local restaurants any ways.

Like many Townsend hotels, Best Western is on the main strip which is fine since this is a quiet town. Gives us less travel time to local attractions and the Smokey Mountain Park.

  • Stayed October 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Birdsboro, Pennsylvania
Senior Contributor
26 reviews 26 reviews
7 hotel reviews
Reviews in 24 cities Reviews in 24 cities
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed November 2, 2013

The outside sign highlights the breakfast but we found it one of the poorer ones in our decades of travelling. Bacon was not well cooked, coffee weak and the eggs not good at all. My wife found a long black hair in the bed when she rolled back the sheet but we were too worn out to complain so removed it and racked out and no other strange things were found.

Nice TV but overall the room was nothing great. Front desk staff was friendly and helpful.

Overall this place was several steps below the BW's we have stayed in before.

Stayed October 2013, traveled as a couple
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hattiesburg, United States
1 review
5 of 5 stars Reviewed October 30, 2013

Out stay at the Best Western Cades Cove was wonderful. A friendly and courteous staff, excellent rooms, and top notch breakfast buffet were all appreciated. We try to visit the Smokie Mountains every fall and have made it almost every year of our 37 years of marriage. Now maybe try to make it in the spring as well. We will be back!

  • Stayed October 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cape Coral, Florida
Top Contributor
51 reviews 51 reviews
11 hotel reviews
Reviews in 20 cities Reviews in 20 cities
37 helpful votes 37 helpful votes
5 of 5 stars Reviewed October 28, 2013

Last year I reviewed this hotel. Like others my negative remarks concerned the front desk. What a change this year. The check in desk was friendly , knowledgeable What a change. It was very evident that the hotel managers read the reviews and took the steps to correct the problem. Rooms are newly painted, nicely decorated and clean. Maid service excellent. My only complain was the bad internet. In the evening I packed my computer and went to the lobby . Got a cup of provided coffee and did my emails. On the morning I left there was a Comcast truck by the office.

Room Tip: Back rooms second floor have the best view and the worst internet.
See more room tips
  • Stayed October 2013, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Been to BEST WESTERN Cades Cove Inn? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about BEST WESTERN Cades Cove Inn

Address: 7824 E Lamar Alexander Pkwy, Townsend, TN 37882
Phone Number:
Location: United States > Tennessee > Townsend
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Green Hotel in Townsend
#5 Romantic Hotel in Townsend
Price Range (Based on Average Rates): $
Official Description (provided by the hotel):
Select this great Best Western hotel in Townsend, Tennessee and enjoy a host of convenient amenities at a great value while traveling.The BEST WESTERN Cades Cove Inn in Towsend is ideally located approximately 20 miles from Pigeon Forge and Gatlinburg, on the "peaceful side" of the Smoky Mountains. This Townsend, Tennessee hotel is convenient to Maryville College, the University of Tennessee and Neyland Stadium. Visit the area's most popular attractions, such as Dollywood theme park, Cades Cove, Tuckaleechee Caverns and beautiful Great Smoky Mountains National Park.Each well-appointed room features free high-speed Internet access, free long distance access, toiletries, iron/ironing board, microfridge, coffee/tea maker and hairdryer. King size beds and other upgraded amenities such as Jacuzzi® tub and fireplace are available in select rooms. Enjoy our Hot Unbeatable FREE Breakfast Buffet.Our friendly staff is ready to ensure a comfortable and memorable stay. Make an online reservation today and save at this Townsend, Tennessee hotel! ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Booking.com, Travelocity, Priceline, Tingo, BookingOdigeoWL and Hotels.com so you can book your BEST WESTERN Cades Cove Inn reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Econo Lodge Parkside
Econo Lodge Townsend
Townsend Econo Lodge

Owners: What's your side of the story?

If you own or manage BEST WESTERN Cades Cove Inn, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.