I was recently at Highland Manor for a family reunion and was disgusted by the service and overall experience. The reception room was dirty/dusty. The couch smelled like pee. The ceiling fans had layers of dust on the blades, so bad we couldn't turn them on. The children's swing set is a serious safety hazard. While we were there one of the hotel managers came in during a presentation, walked right up front and interrupted the speaker to tell us to move our cars. She said the parking was for guests which I guess didn't include paying guests like ourselves. She made us move to a gravel lot without room for all of us. I've worked in event management before and I would never think to disturb an event like that. I would not recommend the place to anyone.