We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“The place to stay in Townsend, TN” 5 of 5 stars
Review of Highland Manor Inn & Conference Center

Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 2 more sites!
Save
You added Highland Manor Inn & Conference Center to your Saves list
Highland Manor Inn & Conference Center
7766 E Lamar Alexander Pkwy, PO Box 242, Townsend, TN 37882   |  
Hotel website
  |  
  |  
  |  
Hotel amenities
Ranked #3 of 10 Hotels in Townsend
Certificate of Excellence 2014
Omaha
Senior Contributor
45 reviews 45 reviews
17 hotel reviews
Reviews in 16 cities Reviews in 16 cities
16 helpful votes 16 helpful votes
“The place to stay in Townsend, TN”
5 of 5 stars Reviewed July 24, 2013

We really enjoyed our stay here. The owners really care about their property and their guests. They made us feel welcome from the time we walked in the door. Our room was comfortable, nicely furnished and and very clean. We were going to the Smoky Mountains early in the AM and would miss breakfast so the night before they offered to pack us up breakfast (muffins and danish) to take with us! How great is that and what service! This is our destination again if we are ever in Townsend.

Room Tip: We had an upper level room and a great view of the Smoky Mountains
See more room tips
  • Stayed July 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

176 reviews from our community

Traveler rating
    108
    51
    10
    3
    4
See reviews for
52
72
12
3
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (44)
Date | Rating
  • English first
  • French first
  • Any
English first
Nashville, Tennessee
Top Contributor
125 reviews 125 reviews
85 hotel reviews
Reviews in 67 cities Reviews in 67 cities
47 helpful votes 47 helpful votes
4 of 5 stars Reviewed July 22, 2013

Stayed for 2 nights July 19th - 21st. The rooms are big and the bathrooms are stocked with lots of towels which is good because there was a lot of activity at the pool. The plugs in the room aren't close to the beds at all which is annoying. Breakfast is small and the reception area isn't open all hours. This hotel has better service than others that are close by as some of my friends were staying next door. The hotel is close to several restaurants.

  • Stayed July 2013, traveled with friends
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nashville, TN
Senior Contributor
22 reviews 22 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed July 21, 2013

Cute and well-kept place. We had a balcony room with king bed. The furniture is really old inexpensive-looking stuff, but functional. The bed was not very comfortable.
Room and bathroom were very clean. Tub/shower was good and shower-head had nice pressure.
Did not get to try out the pool or the breakfast.

Room Tip: Balcony room is nice and end-unit is even better.
See more room tips
  • Stayed July 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Menomonee Falls, Wisconsin
Reviewer
5 reviews 5 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 3, 2013

This was our first trip to the Great Smokies and we were looking for a reasonably priced, clean, and peaceful place to stay close to the park. This place was all of that! My only regret was that I didn't bring my bike to take on the bike/walking path which runs in front of the hotel on the Pkway! The free breakfast and endless good coffee was good and the little dining area was charming. Everyone was super friendly. The pool looked nice but we opted to do the Little River tubing trip and got our water fun fix that way! This was a wonderful place to stay and far enough away from the craziness of Gatlinburg and Pigeon Creek. Love Townsend and the Highland Manor Inn!

Room Tip: Our room was near the back and was pretty basic (two queens, microwave, small frig and balcony) but...
See more room tips
  • Stayed June 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cullman, Alabama
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed June 30, 2013

Extremely clean rooms. Beds were comfortable. Our children loved playing in the swimming pool, and loved the diving board. Staff was so very nice and friendly. Will for sure stay at Highland Manor Inn again.

  • Stayed June 2013
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Knoxville, Tennessee
Top Contributor
75 reviews 75 reviews
6 hotel reviews
Reviews in 23 cities Reviews in 23 cities
70 helpful votes 70 helpful votes
5 of 5 stars Reviewed June 24, 2013 via mobile

This was my first time staying and we will be back! This is a family owned and run inn. The property is maintained in excellent condition and our king non-smoking upper room with a balcony was outstanding! We even had a 2 person Jacuzzi which we did use and a fireplace which we did not use with it being June. We sat out in the balcony in the evening and had a breathtaking view of the Smokies. Because the property sits back from the main road and there are a lot of big mature trees around, you don't hear the traffic. It was very quiet and peaceful yet very close to restaurants, art galleries and Visitor Center. The continental breakfast was very good. I highly recommend.

  • Stayed June 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Top Contributor
101 reviews 101 reviews
8 hotel reviews
Reviews in 35 cities Reviews in 35 cities
65 helpful votes 65 helpful votes
5 of 5 stars Reviewed June 23, 2013 via mobile

On arrival front desk person seemed easily confused. Don't know why? Room was great with a 2 person jacuzzi tub and balcony with a nice view. Even had a fireplace, microwave and mini fridge. Great price also. Will diffently be back. Nice continental breakfast with muffins, bagels, cereal, hot tea, milk, apple and orange juice and boiled eggs.

  • Stayed June 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Price Your Stay

Been to Highland Manor Inn & Conference Center? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Highland Manor Inn & Conference Center

Address: 7766 E Lamar Alexander Pkwy, PO Box 242, Townsend, TN 37882
Phone Number:
Location: United States > Tennessee > Townsend
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Swimming Pool
Hotel Style:
#2 Romantic Hotel in Townsend
#4 Family Hotel in Townsend
Price Range (Based on Average Rates): $
Number of rooms: 49
Official Description (provided by the hotel):
Relax and feel at home while you're on vacation. The Highland Manor Inn was established in 1982 by Don and Sandy. They have provided fantastic, family lodging with a country-inn atmosphere for 30 years and counting. The peaceful, quiet hilltop setting is like no other. The Inn offers comfortable, exceptionally clean and well maintained rooms. Beautiful views. Refrigerators and microwaves are included in the amenities provided. Outdoor pool and kiddie pool. Playground. Firepit. Free Breakfast. Located in Townsend, TN. The Western Entrance to the Great Smoky Mountains National Park. Near Cades Cove. Access the Townsend Greenway Trail right from the Inn for a wonderful bicycling experience. Hiking, fishing, golf just minutes away. Relax and feel at home while you're on vacation. The Highland Manor Inn was established in 1982 by Don and Sandy. They have provided fantastic, family lodging with a country-inn atmosphere for 30 years and counting. The peaceful, quiet hilltop setting is like no other. The Inn offers comfortable, exceptionally clean and well maintained rooms. Beautiful views. Refrigerators and microwaves are included in the amenities provided. Outdoor pool and kiddie pool. Playground. Firepit. Free Breakfast. Located in Townsend, TN. The Western Entrance to the Great Smoky Mountains National Park. Near Cades Cove. Access the Townsend Greenway Trail right from the Inn for a wonderful bicycling experience. Hiking, fishing, golf just minutes away. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Priceline, TripOnline SA, Booking.com and Odigeo so you can book your Highland Manor Inn & Conference Center reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Highland Manor Hotel Townsend
Highland Manor Inn And Conference Center
Highland Manor Motel

Owners: What's your side of the story?

If you own or manage Highland Manor Inn & Conference Center, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.