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“Pass This One By” 2 of 5 stars
Review of Laurel valley country club restaurant - CLOSED

Laurel valley country club restaurant
702 country club Drive, Townsend, TN
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Cuisines: American
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Restaurant details
Dining options: Reservations
Description: A casual dining experience offering Lunch, Dinner, and Weekend Specials, as well as Full Bar Service. Enjoy the best views of the Great Smoky Mountain National Park from the Dining Room, Swimming Pool, or Covered Porches.
Maryville, Tennessee
Senior Reviewer
6 reviews 6 reviews
6 restaurant reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
“Pass This One By”
2 of 5 stars Reviewed May 26, 2012 via mobile

Hair on the plate! Heated up frozen chicken. Stale bread on burger bun. Wilted lettuce for a salad. Clearly things have gone very wrong here in 2012. Save you time and money, pass this restaurant by, you will be glad you did.

    • 1 of 5 stars Value
    • 3 of 5 stars Atmosphere
    • 2 of 5 stars Service
    • 1 of 5 stars Food
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
crochelle, General Manager at Laurel valley country club restaurant, responded to this review, June 1, 2012
Dear Sir ...Thank you for your feedback regarding your recent visit. We sincerely regret that you had anything less than an excellent experience. We have just hired a new Executive Chef and Head Server, in an effort to provide both great food and service. I invite you to to visit us again ...our treat ...and trust you will have a much more positive experience.
Again, we thank you for your patronage and feedback ...it is necessary for improvement.
Best-
LVR
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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26 reviews from our community

Visitor rating
    10
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Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • Any
English first
Georgia
Top Contributor
137 reviews 137 reviews
108 restaurant reviews
Reviews in 54 cities Reviews in 54 cities
49 helpful votes 49 helpful votes
“Great food, but you may have to wait...FOREVER!!”
3 of 5 stars Reviewed May 18, 2012 via mobile

We ate here last summer when we stayed at a cabin in Townsend that gave us access to this country club and pool. The food and service was great that day....but today was another story... The food was still good, but the service was absolutely AWFUL!! It took the waitress quite awhile to even come to take our order...i had to get our menus...it took 30 minutes to just get our appetizers; then another 20 mins to get our meal. Once the meal came, 2 of the plates were hot and 2 were lukewarm. At least they took off the price of the appetizers "due to the wait" AND the lack of jalapeños that were SUPPOSED to be in the potato skins!! Ugh, such a disappointment!! We really liked this place last year :( but I don't think we'll be back again...

    • 3 of 5 stars Value
    • 4 of 5 stars Atmosphere
    • 1 of 5 stars Service
    • 4 of 5 stars Food
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
crochelle, General Manager at Laurel valley country club restaurant, responded to this review, June 1, 2012
Dear Sir/Madame ...Thank you for your feedback. While I'm pleased to hear you enjoyed your food, I too am disappointed in your service experience. We are always seeking ways to improve all aspects of our customers experience. Please visit us upon your next trip to Townsend, our treat, as I am confident you will see improvement.
Many thanks again for your patronage and feedback.
Best Regards-
LVR
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Melrose, Florida, United States
Contributor
12 reviews 12 reviews
3 restaurant reviews
Reviews in 5 cities Reviews in 5 cities
10 helpful votes 10 helpful votes
“Nice”
4 of 5 stars Reviewed March 22, 2012

We've only gone once and weren't absolutely enthralled with the place, but it has a nice dining area, beautiful deck to look out upon the course and the surrounding mountains, and the food was very good (the boneless buffalo wings were amazing, even for my wife who is not the biggest wings fan). When we went there was only one waitress and she definitely could have used a second set of hands. After the wings the rest of the meal seemed somewhat bland, but it was still good.

Visited March 2012
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Townsend, Tennessee
Reviewer
5 reviews 5 reviews
5 restaurant reviews
8 helpful votes 8 helpful votes
“Consistently Yummy”
4 of 5 stars Reviewed December 10, 2011

We had burgers and they were really good and the french fries are great. It's on a beautiful valley golf course so it has wonderful views. Will definitely return to try other menu items.

Visited November 2011
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
North Webster, Indiana
Top Contributor
60 reviews 60 reviews
29 restaurant reviews
Reviews in 17 cities Reviews in 17 cities
18 helpful votes 18 helpful votes
“Not to be missed!”
5 of 5 stars Reviewed December 10, 2011 via mobile

Best food and value in Townsend! The views are amazing and service too! These folks get hospitality! We have a home here and have found the experience in local eateries can come and go. Laurel Valley has been consistently great!

    • 5 of 5 stars Value
    • 5 of 5 stars Atmosphere
    • 5 of 5 stars Service
    • 5 of 5 stars Food
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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