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Old Smoky Mountain Cabins: Traveler Reviews


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Back to Old Smoky Mountain Cabins
238 Web Road, Townsend, TN 37882

Traveler Reviews

Rating summary
3.5 of 5 stars 3 reviews
Excellent
1
Very good
0
Average
0
Poor
1
Terrible
1
By trip type
All (3)
Business (0)
Couples (0)
Family (0)
Friends getaway (0)
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[ Date ] [ Rating ]
“Wouldn't reccomend the Smoky Mountain Cabins”

Old Smoky Mountain Cabins

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1 of 5 stars
A TripAdvisor Member
West Chester, OH
16/17 found this review helpful
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This was our second stay with Smoky Mountain Cabins; my husband and I were actually married there several years ago and they have since made many upgrades for the wedding program and facilities they provide.

However, the cabin we stayed in the second time was actually dirty when we got there. We soon found out why: the vaccuum was broken (although, that didn't necessarily explain the dirty bathrooms with hair and foul things stuck to the floor and inside of the showers. The rental company refused to replace the vaccuum, or even let us borrow a vaccuum for the week.

We did receive a winter booking discount (and stayed in the summer), so our total was $1300+ for one week in a 3 bedroom, 3 bath, with loft and game room cabin.

I would reccomend going with a different rental company when visiting the Smoky Mountains near and around Gatlinburg, Tennessee. There are so many to choose from that settling for less than wonderful shouldn't have to be an option!

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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“Prefer Gatlinburg”

Old Smoky Mountain Cabins

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2 of 5 stars
A TripAdvisor Member
Nashville, TN
6/8 found this review helpful

Worn carpet, non-functional dryer, dated furnishings and interior...you get the picture. Hard to tell from the web or the brochure. Would definitely opt for a Gatlinburg cabin if I had it to do again. Townsend in general is a place where it just ain't happening (as opposed to P. Forge and G-burg). Of course, some folks like it that way.

  • My ratings for this hotel
    • 4 of 5 stars Value
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
  • Date of stay March 2005
  • Member since July 07, 2005
  • I recommend this hotel for Older travelers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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“Love Townsend”

Old Smoky Mountain Cabins

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5 of 5 stars
A TripAdvisor Member
Lena, MS
6/6 found this review helpful

My family has rented cabins from Old Smoky Mt Cabins for the past 19 yrs. We have never had any complaints. The owners are very friendly and eager to please. We always enjoy our trips to Townsend.

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Old Smoky Mountain Cabins Address

238 Web Road, Townsend, TN 37882