I travel for business and stay in Hotels 3-4 nights a week. The costomer service here is lacking very much. From the Manager to the night clerk they do not comunicate. They were all rude. Asked for a late checkout and was allowed one extra hour. At 7minutes after the original check out the front desk was calling to see about charging me for another night. When I asked about it the manager acted as if it was common practice. They are not in the hospitality business buth rather how much can I charge business. They will never have to worry about charging me again for anything.
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- Also Known As:
- Comfort Suites Smyrna Hotel Smyrna