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“The one next to Krispy Kreme” 1 of 5 stars
Review of Cracker Barrel

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Cracker Barrel
690 Winfield Dunn Pkwy, Sevierville, TN 37876-5510
(865) 908-3202
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Ranked #38 of 144 restaurants in Sevierville
Cuisines: American
Dining options: Lunch, Dinner
Restaurant details
Dining options: Lunch, Dinner
Allenhurst, Georgia
Senior Contributor
21 reviews 21 reviews
9 restaurant reviews
Reviews in 6 cities Reviews in 6 cities
1 helpful vote 1 helpful vote
“The one next to Krispy Kreme”
1 of 5 stars Reviewed April 6, 2013

We had a horrible experience at the Cracker Barrel next to the Krispy Kreme in Pigeon Forge. It took 10 mins for our server to come to the table. At first thought they were just busy but others around us were getting service. My food was cold when it came out. We saw our server twice, to take order and give ticket. I truly feel that it was a racial issue because others were treated better.

Visited April 2013
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103 reviews from our community

76% Recommend
    49
    30
    13
    5
    6
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • Any
English first
Fort Myers, Florida
Senior Reviewer
6 reviews 6 reviews
4 restaurant reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
“"Yummy"”
5 of 5 stars Reviewed March 17, 2013

Loved the service, friendly people everywhere! Food was great! They never disappoint! Would recommend!

Visited March 2013
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sevierville, Tennessee
Senior Reviewer
6 reviews 6 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
“TERRIBLE SERVICE”
1 of 5 stars Reviewed March 12, 2013

We live in Sevierville and this is the 2nd time we went to this a cracker barrel store on route 66. We gave them the benefit of the doubt the first time as we went back. The service and food was TERRIBLE. My sweet potato I sent back the first time because it was all shriveled up and coming off the skin because it was burnt. The second time she brought me the sweet potato was even worse. It only looked like it had 2 bites in it and very tiny. I told her I didnt want it at all. My cucumber and onion salad wasnt a salad. It was 4 tiny bruised tomatoes, and a very very tiny onion??? A salad??? Drink refills was a big no no. I had to make sure I saved enough to swallow my food. My daughters mashed potatoes was crusty on top and hard. The waitress, which had long blonde hair was in a hurry for everything. We went around 8;00 at night. We called the manager back, John and he was no help, no wonder the service and food was terrible because a manager like him running a store is terrible himself. He acted like we had the wrong store and he hasnt got a complaint before. We used to love cracker barrel but we wont go to the one in Pigeon Forge either knowing he runs that one too.

  • Visited March 2013
    • 1 of 5 stars Value
    • 1 of 5 stars Atmosphere
    • 1 of 5 stars Service
    • 1 of 5 stars Food
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Atlanta
Senior Reviewer
7 reviews 7 reviews
Reviews in 6 cities Reviews in 6 cities
18 helpful votes 18 helpful votes
“Yummy”
5 of 5 stars Reviewed March 9, 2013

Good food. Good service. Good price. Just like every other ones I have visited. Do visit one on your next road tri

Visited March 2013
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Knoxville, Tennessee, United States
Top Contributor
59 reviews 59 reviews
33 restaurant reviews
Reviews in 18 cities Reviews in 18 cities
28 helpful votes 28 helpful votes
“Good food served with southern hospitality”
5 of 5 stars Reviewed March 3, 2013

We usually go for breakfast after church. We are always greeted & never have to wait more than 10 minutes (even when they are busy). The food is always good & served with a smile.

Visited March 2013
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