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“Pretty good food, slow service” 3 of 5 stars
Review of Red Lobster

Red Lobster
1600 Parkway, Sevierville, TN 37862-2849
865-774-7077
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Ranked #52 of 156 Restaurants in Sevierville
Cuisines: Seafood
Dining options: Breakfast, Reservations
Restaurant details
Dining options: Breakfast, Reservations
Gainesville, GA
Top Contributor
93 reviews 93 reviews
57 restaurant reviews
Reviews in 26 cities Reviews in 26 cities
35 helpful votes 35 helpful votes
“Pretty good food, slow service”
3 of 5 stars Reviewed September 15, 2013

We went with a group of 8 people and as would be expected during the dinner hour, it took about 45 min. to get a table. When we were finally seated, it took about 10 min for our drink orders to be taken, and then after taking the dinner order, it was about 20 min or more to get our salads. In the meantime a table of 6 came to sit down next to ours-- and this was about 30 min after we were seated. They had their beverages AND salads within 5 min of being seated and orders taken.

When our food finally arrived, my fish was somewhat cold, so it had obviously been sitting for quite a bit before being brought to the table. The shrimp scampi and fried shrimp were pretty good, and the cheddar biscuits were very good.

The server was pleasant and that's the only thing that really saved her gratuities. The service does need to be better.

  • Visited September 2013
    • 4 of 5 stars Value
    • 4 of 5 stars Atmosphere
    • 2 of 5 stars Service
    • 3 of 5 stars Food
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143 reviews from our community

Visitor rating
    73
    34
    19
    4
    13
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • Portuguese first
  • Any
English first
Salisbury, North Carolina
Top Contributor
67 reviews 67 reviews
48 restaurant reviews
Reviews in 33 cities Reviews in 33 cities
33 helpful votes 33 helpful votes
“Good dependable restaurant”
4 of 5 stars Reviewed September 11, 2013

Since we live in the area, we have a choice of several Red Lobster restaurants. We usually choose this one because it always seems cleaner and more inviting. The food is consistently good and service is good. On our most recent visit we both had the 4 course feast, and it was more than enough food and at a decent price - plus it was very good. The only complaint I have regarding this restaurant is its location. It is in the city of Sevierville, and the local taxaholic politicians have imposed an additional 2% tax on meals there, bring the total tax to just under a whopping 12%. Even though we prefer this restaurant, we will be going to one of the Red Lobsters in Knoxville in the future.

  • Visited August 2013
    • 4 of 5 stars Value
    • 4 of 5 stars Atmosphere
    • 5 of 5 stars Service
    • 4 of 5 stars Food
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lexington, Kentucky
Senior Contributor
41 reviews 41 reviews
18 restaurant reviews
Reviews in 11 cities Reviews in 11 cities
28 helpful votes 28 helpful votes
“Great Food and Staff”
5 of 5 stars Reviewed September 9, 2013

We felt welcome from the time we arrived . One of the servers Brandon came over and shook my hand and thanked me for my service. The waitress we had was fantastic as well. The food was great as well.

Visited September 2013
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Contributor
13 reviews 13 reviews
4 restaurant reviews
Reviews in 4 cities Reviews in 4 cities
10 helpful votes 10 helpful votes
“Grade A Service”
5 of 5 stars Reviewed September 7, 2013

My husband and I walked in the door 2 minutes before closing, we weren't expecting them to let us eat let alone serve us the endless shrimp. from the hostess to our server to the other servers walking around doing their closing duties everyone was very friendly and there was never a sense of urgency to get us out. this is the second time we have been there the first was on our honeymoon and now returning for our one year anniversary both times service and food has been exceptional and we will be back!!!

  • Visited September 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Atmosphere
    • 5 of 5 stars Service
    • 5 of 5 stars Food
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Contributor
14 reviews 14 reviews
6 restaurant reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
“Anniversary Dinner”
5 of 5 stars Reviewed September 4, 2013

We went to Red Lobster for our anniversay, we were sort of ignored at first, then our waiter showed up and acted like we were very lucky to have him as our server. The service was terrible but the saving grace was our food was excellant. The waiter seemed to be lost in his own world even with other customers.

Visited April 2013
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