On March 28, 2013, my family & I went zip-lining. We had a great experience once it actually began. You see, I made a reservation ( a week in advance) for a 2:00 pm 7 line zip-lining tour. When we arrived about 1:45 pm it was very crowded & they asked if we had reservations, and after finding our reservation, we were told it would likely be an hour before we could get started. I was okay with that, but the "hour" turned into over 3 hours, this was very poor management. With the weather improving and many people on Spring Break, they should have had more guides on staff that day, especially for the "reserved spots" the ladies at check-in apologized for the wait, but offered no compensation. We did not begin our zip-lining until 5:00 pm. Then when we did it was an absolute BLAST!! Our guides Travis & Corey were the best, truly if it had not been for them I was all set to give a bad review. If I were going to do it again, I would make the first appointment of the day!!
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