I made a reservation a month in advance. I showed up the morning of the rental at 0845. The Marina was to open at 0900, and we were to be on the water at 0930.
0915 comes around and no one is to be found. Frusterated, I walked up to the repair shop and asked the mechanic about the marina. He said he would help me. He escorted me inside and there was a lady there who did not appear to be happy about something, wearing a "Mountain Cove" shirt. She then told me they were suppost to get some weather later in the day so it may not work out. She then told me the Marina would be open when someone got there.
So I waited till 0930, (departure time) when a black Camaro came flying through the parking lot. (while me and my son (6 yrs old) are standing there). A guy gets out dressed in all black i guess what he thinks is Goth or Punk, whatever, and walks down the dock towards the marina. We follow. (brother-in-law, son and I) The guy unlocks the marina door, then closes it and locks it behind him. Not one time acknowledging we were there. So, My son fed the fish while we waited a little longer (right outside the door). He came outside, walked by us, (no acknowledgement) finally I adressed him and told him why i was there. He said, "Oh yeah, My boss called and we are not renting you a boat today."
I asked why. He said because of the weather. ***Folks, It was a thirty percent chance of scattered showers, At the time of rental It was currently 80 degrees and sunny**** He said he would re-schedule. I asked for a deposit back and called Gator Point, who rented us a very nice boat for about the same price as Mountain Cove's crappy boats. And we enjoyed an awesome "storm free" day of swimming and picnicing on the water.
**real reason for the refusal, Lazy, and did not want to mess with the only reservation for the day** DO NOT RENT FROM THESE PEOPLE, THEY ARE RUDE AND NOT CUSTOMER ORIENTED!!!
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.