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Wyndham Vacation Resorts Great Smokies Lodge: Traveler Reviews

3.5 of 5
1425 Old Knoxville Highway, Sevierville, TN 37876
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Wyndham Vacation Resorts Great Smokies Lodge
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90 reviews from our community

    Trip type
Traveler rating
    58
    18
    7
    5
    2
Date Rating
San Jose, California, United States
Contributor
20 reviews 20 reviews
5 hotel reviews
Reviews in 7 cities Reviews in 7 cities
8 helpful votes 8 helpful votes
“Fantastic for families”
5 of 5 stars Reviewed December 27, 2012

This place is great for families with kids. The waterpark runs a shuttle to the front door and the buses are heated. When it's 27 degrees outside that's important. The waterpark passes are included with the stay and we bought the "all stay" adventure park passes for the kids which let's them do the major things all included. You have to pay for normal arcade games but the rock wall, ropes courses, mini golf are all included int the "all stay" pass. There are several restaurants but honestly we bought and cooked food, not for money reasons but for the simple fact it was better healthier food. There are several grocery stores nearby and it's worth the trip for healthier food. The waterpark is amazing. 85 degrees inside while freezing outside. Can't say enough. We will be back.

  • Stayed December 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lexington
Senior Contributor
48 reviews 48 reviews
9 hotel reviews
Reviews in 18 cities Reviews in 18 cities
23 helpful votes 23 helpful votes
“Great weekend of pool activites”
5 of 5 stars Reviewed December 27, 2012

Great activity pool for toddlers, children and adults. We had a great weekend playing in the water or sliding on the slides. Few slides for the family to do together but the adult or older children slides are excellent!!!

Food and restaurants are over priced I would suggest eating out for better value for money but if you don't want to leave the resort you do not have too. The restaurants are in the lodge across the road from the condos so it is either a walk or the shuttle. The walk is fine as long it is not too cold and you have not just been in the pool.
The condo is beautifully decorated and lots of room for every one.
We had a wonderful trip and we have stayed in both the lodge and the Wyndham resort now.
The lodge is better for little children just because it is closer to walk to the pool area and amenities.
We do look forward to visiting again but I would compare both propertied before I go.

Room Tip: Stay in the main Lodge instead of the Wyndham condos it is closer to the pool
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  • Stayed January 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Louisville, Kentucky
Senior Contributor
40 reviews 40 reviews
8 hotel reviews
Reviews in 11 cities Reviews in 11 cities
21 helpful votes 21 helpful votes
“Wonderful location, great times!”
5 of 5 stars Reviewed December 26, 2012

Love this resort, have visited many times before. When staying here you have access to the water park which is AWESOME! Rooms are VERY clean and staff is extremely friendly. Will be back for sure! (the only small complaint is the internet here is not very good)

  • Stayed December 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
20 helpful votes 20 helpful votes
“Rip off”
2 of 5 stars Reviewed December 14, 2012

I made our reservations via Priceline.com. We arrived at the condo late Friday night and get told that they do not have our reservation. I call Priceline who faxes a copy of the confirmation to the front desk. It wasn't what they wanted. It was what Priceline sent to their reservations office asking them to confirm three times and three times they never received anything back from them, but Wyndham wanted to blame Priceline. It wasn't Pricelines fault. Luckily, after a couple of hours with me on the phone and my kids upset along with me they call a manager who finds us a one bedroom for the night. We go to Walmart to get air mattresses because there isn't enough room for all of us to sleep. We sign a paper saying they wouldn't charge us, I assumed because we spent most of the night in their lobby! We get a call the next morning saying they are going to "upgrade" us to a 2 bedroom so we pack our stuff which took more time out of our two days and move again down the hall. We get a call from the timeshare people wanting us to take a tour. She ask would I like a later check out time like at 11 and I say sure thinking I could sleep in. Well, that didn't happen! The music from a marathon that was going on in their parking lot woke me bright and early and though I tried to sleep through it I certainly couldn't sleep through the fire alarm that went off for at least 15 minutes! On top of all this I keep getting phone calls asking if I need help checking out! Now keep in mind I already had a paper slipped under my door reminding me of a 10 a.m check out and a voice mail from the front desk!!!! This was by far the most stressful weekend I have ever spent on vacation! The next time I will stay at the Wilderness where it seemed no one had any problems checking in and I am sure they weren't woke up every five minutes being reminded to get the hell out. Plus as an added bonus, I was charged on Monday in full for 2 days of a two bedroom that I was only in for one day and I was in a one bedroom the night before! What a nightmare! Reserve at your own risk because you will be bugged to within an inch of your life while there. If they can't get you by phone, they will leave a voicemail and if that doesn't work there is always pulling the smoke alarm!!

Room Tip: Don't go!!!!! Stay at the Wilderness!!
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  • Stayed November 2012, traveled with family
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 1
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Paris, KY
Contributor
18 reviews 18 reviews
Reviews in 10 cities Reviews in 10 cities
2 helpful votes 2 helpful votes
“Excellent resort”
5 of 5 stars Reviewed December 11, 2012

Love this resort. Extremely clean with friendly staff and a lovely condo with all the comforts of home and more! My husband and I went during the week, when kids were in school, and it was very quiet and relaxing.

  • Stayed December 2012, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
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Wyndham Smoky Mountains
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4 of 5 stars 239 Reviews
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Additional Information about Wyndham Vacation Resorts Great Smokies Lodge

Also Known As:
Wyndham Vacation Resorts Great Smokies Hotel Sevierville
Wyndham Vacation Resorts Great Smokies Hotel
Address: 1425 Old Knoxville Highway, Sevierville, TN 37876
Region: United States > Tennessee > Sevier County > Sevierville
Amenities:
Fitness Center Free High-Speed Internet Free Parking Kitchenette Restaurant Suites Swimming Pool
Hotel Style:
Ranked #5 of 38 Specialty lodging in Sevierville
Price Range: $$
Hotel Class:3.5 star (3.5*)
Reservation Options:
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Wyndham Vacation Resorts Great Smokies Lodge
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