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“Fantastic for families” 5 of 5 stars
Review of Wyndham Vacation Resorts Great Smokies Lodge

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Wyndham Vacation Resorts Great Smokies Lodge
3.5 of 5 Condominium   |   1425 Old Knoxville Highway, Sevierville, TN 37876   |  
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GreenLeadersGold level
San Jose, California, United States
Senior Contributor
30 reviews 30 reviews
6 hotel reviews
Reviews in 11 cities Reviews in 11 cities
17 helpful votes 17 helpful votes
“Fantastic for families”
5 of 5 stars Reviewed December 27, 2012

This place is great for families with kids. The waterpark runs a shuttle to the front door and the buses are heated. When it's 27 degrees outside that's important. The waterpark passes are included with the stay and we bought the "all stay" adventure park passes for the kids which let's them do the major things all included. You have to pay for normal arcade games but the rock wall, ropes courses, mini golf are all included int the "all stay" pass. There are several restaurants but honestly we bought and cooked food, not for money reasons but for the simple fact it was better healthier food. There are several grocery stores nearby and it's worth the trip for healthier food. The waterpark is amazing. 85 degrees inside while freezing outside. Can't say enough. We will be back.

  • Stayed December 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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191 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (62)
Date | Rating
  • English first
  • Any
English first
Lexington
Top Contributor
116 reviews 116 reviews
19 hotel reviews
Reviews in 35 cities Reviews in 35 cities
43 helpful votes 43 helpful votes
5 of 5 stars Reviewed December 27, 2012

Great activity pool for toddlers, children and adults. We had a great weekend playing in the water or sliding on the slides. Few slides for the family to do together but the adult or older children slides are excellent!!!

Food and restaurants are over priced I would suggest eating out for better value for money but if you don't want to leave the resort you do not have too. The restaurants are in the lodge across the road from the condos so it is either a walk or the shuttle. The walk is fine as long it is not too cold and you have not just been in the pool.
The condo is beautifully decorated and lots of room for every one.
We had a wonderful trip and we have stayed in both the lodge and the Wyndham resort now.
The lodge is better for little children just because it is closer to walk to the pool area and amenities.
We do look forward to visiting again but I would compare both propertied before I go.

Room Tip: Stay in the main Lodge instead of the Wyndham condos it is closer to the pool
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  • Stayed January 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Louisville, Kentucky
Top Contributor
55 reviews 55 reviews
12 hotel reviews
Reviews in 17 cities Reviews in 17 cities
32 helpful votes 32 helpful votes
5 of 5 stars Reviewed December 26, 2012

Love this resort, have visited many times before. When staying here you have access to the water park which is AWESOME! Rooms are VERY clean and staff is extremely friendly. Will be back for sure! (the only small complaint is the internet here is not very good)

  • Stayed December 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
20 helpful votes 20 helpful votes
2 of 5 stars Reviewed December 14, 2012

I made our reservations via Priceline.com. We arrived at the condo late Friday night and get told that they do not have our reservation. I call Priceline who faxes a copy of the confirmation to the front desk. It wasn't what they wanted. It was what Priceline sent to their reservations office asking them to confirm three times and three times they never received anything back from them, but Wyndham wanted to blame Priceline. It wasn't Pricelines fault. Luckily, after a couple of hours with me on the phone and my kids upset along with me they call a manager who finds us a one bedroom for the night. We go to Walmart to get air mattresses because there isn't enough room for all of us to sleep. We sign a paper saying they wouldn't charge us, I assumed because we spent most of the night in their lobby! We get a call the next morning saying they are going to "upgrade" us to a 2 bedroom so we pack our stuff which took more time out of our two days and move again down the hall. We get a call from the timeshare people wanting us to take a tour. She ask would I like a later check out time like at 11 and I say sure thinking I could sleep in. Well, that didn't happen! The music from a marathon that was going on in their parking lot woke me bright and early and though I tried to sleep through it I certainly couldn't sleep through the fire alarm that went off for at least 15 minutes! On top of all this I keep getting phone calls asking if I need help checking out! Now keep in mind I already had a paper slipped under my door reminding me of a 10 a.m check out and a voice mail from the front desk!!!! This was by far the most stressful weekend I have ever spent on vacation! The next time I will stay at the Wilderness where it seemed no one had any problems checking in and I am sure they weren't woke up every five minutes being reminded to get the hell out. Plus as an added bonus, I was charged on Monday in full for 2 days of a two bedroom that I was only in for one day and I was in a one bedroom the night before! What a nightmare! Reserve at your own risk because you will be bugged to within an inch of your life while there. If they can't get you by phone, they will leave a voicemail and if that doesn't work there is always pulling the smoke alarm!!

Room Tip: Don't go!!!!! Stay at the Wilderness!!
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  • Stayed November 2012, traveled with family
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Paris, KY
Contributor
17 reviews 17 reviews
Reviews in 10 cities Reviews in 10 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed December 11, 2012

Love this resort. Extremely clean with friendly staff and a lovely condo with all the comforts of home and more! My husband and I went during the week, when kids were in school, and it was very quiet and relaxing.

  • Stayed December 2012, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
North Carolina
Top Contributor
160 reviews 160 reviews
29 hotel reviews
Reviews in 30 cities Reviews in 30 cities
67 helpful votes 67 helpful votes
5 of 5 stars Reviewed November 12, 2012

We spent the weekend at the Wyndham Resort Wilderness at the Smokies. We were in a presidential suite. This two bedroom condo was very high end with granite countertops, tile floors, stainless steel appliances, spa tub in master, gas logs, flat screen tv's.........it was awesome! This was the nicest condo we have ever stay in. It wasn't connected to the indoor waterpark, but it was a short walk across the parking lot. It was a great weekend getaway!

  • Stayed November 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed October 27, 2012 via mobile

Had a great time at this resort. Everything you may need is available at this resort from food to activities. The employees were very helpful with any problems that may arise. The activities and prices were a great value. Your whole vacation can be done without ever leaving the resort. My family had a blast and without breaking the bank. Lol. Would recommend to anyone who asks about it. Especially those with kids!

  • Stayed October 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Wyndham Vacation Resorts Great Smokies Lodge

Address: 1425 Old Knoxville Highway, Sevierville, TN 37876
Phone Number:
Location: United States > Tennessee > Sevier County > Sevierville
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #6 of 34 Specialty Lodging in Sevierville
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Wyndham Vacation Resorts Great Smokies Lodge 3.5*
Number of rooms: 186
Reservation Options:
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Also Known As:
Wyndham Vacation Resorts Great Smokies Hotel Sevierville

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