I made our reservations via Priceline.com. We arrived at the condo late Friday night and get told that they do not have our reservation. I call Priceline who faxes a copy of the confirmation to the front desk. It wasn't what they wanted. It was what Priceline sent to their reservations office asking them to confirm three times and three times they never received anything back from them, but Wyndham wanted to blame Priceline. It wasn't Pricelines fault. Luckily, after a couple of hours with me on the phone and my kids upset along with me they call a manager who finds us a one bedroom for the night. We go to Walmart to get air mattresses because there isn't enough room for all of us to sleep. We sign a paper saying they wouldn't charge us, I assumed because we spent most of the night in their lobby! We get a call the next morning saying they are going to "upgrade" us to a 2 bedroom so we pack our stuff which took more time out of our two days and move again down the hall. We get a call from the timeshare people wanting us to take a tour. She ask would I like a later check out time like at 11 and I say sure thinking I could sleep in. Well, that didn't happen! The music from a marathon that was going on in their parking lot woke me bright and early and though I tried to sleep through it I certainly couldn't sleep through the fire alarm that went off for at least 15 minutes! On top of all this I keep getting phone calls asking if I need help checking out! Now keep in mind I already had a paper slipped under my door reminding me of a 10 a.m check out and a voice mail from the front desk!!!! This was by far the most stressful weekend I have ever spent on vacation! The next time I will stay at the Wilderness where it seemed no one had any problems checking in and I am sure they weren't woke up every five minutes being reminded to get the hell out. Plus as an added bonus, I was charged on Monday in full for 2 days of a two bedroom that I was only in for one day and I was in a one bedroom the night before! What a nightmare! Reserve at your own risk because you will be bugged to within an inch of your life while there. If they can't get you by phone, they will leave a voicemail and if that doesn't work there is always pulling the smoke alarm!!
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- Also Known As:
- Wyndham Vacation Resorts Great Smokies Hotel Sevierville