We booked our stay a little leery after reading some of the recent reviews on here- but like anything else you're taking a chance either way. We arrived at 12:00 and noticed some other people already getting their rooms although room check in isn't until after 4:00. Our room was not ready yet but said would be very shortly and gave us keys and said would txt the room # to us as soon as ready. Concierge did try to ask about timeshare presentation but wasn't pushy at all. That was last we heard of it the whole time. We went on to indoor park and within an hour got a txt our room was ready. When we got to room it was nice and clean and everything in working order. That night when went to make queen sleeper sofa up for son, the fitted sheet was a twin. Called guest services and had a queen set delivered within 10 mins. Yes, the water at base of storm chaser slide was a little "rusty" looking, but given how frequently it is used and in water constantly and doesn't allow for frequent maintenance, that's kind of a given. It's not necessarily attractive, but it's not harming you for the whole 5 seconds you are in it either. This was the only one that had that issue. The only raft slide my son was tall enough for was at salamander springs. It closed early Monday at 5pm and did not open at all Tuesday. (only indoor park was open due to low volume visitors on weekday- kind of stinks for people with younger children not of school age yet, but understandable from business viewpoint). Overall this was best value for our family as our child isn't tall enough to do all the thrill slides yet-- splash county would've been $140/day for the 3 of us (plus cost if a hotel) and one of us would have had to stay in kiddie area whole time while other rode alone. (we took turns doing this at the wilderness too but the lines weren't terribly long.) we ate outside the resort except for one lunch, which we purchased at grizzly grill. We figured by the time we drove out and factored gas, the price would have come out same and this way we didn't lose playtime. We are not big buffet eaters and couldn't justify $18/person for other meals even if our son ate free (like he'd eat enough to justify the jacked up parent price)
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.