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“Great Place to stay” 5 of 5 stars
Review of Hampton Inn Sevierville

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Hampton Inn Sevierville
2.5 of 5 Hotel   |   681 Winfield Dunn Pkwy, Sevierville, TN 37876   |  
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Ranked #6 of 23 Hotels in Sevierville
1 review
“Great Place to stay”
5 of 5 stars Reviewed June 9, 2014

Tiffiany and Sherry were very friendly and professional ,, a "genuine friendly" not the friendly because this is my job. The rest of staff was very friendly also. When you were meet in the hallway or anywhere else you were acknowledged and not just passed by; was very impressed with the overall staff. I would recommend this Hampton to anyone,,as a matter of fact,,I facebooked a "like" for this team and Hampton.

  • Stayed May 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hampton

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250 reviews from our community

Traveler rating
    133
    68
    29
    12
    8
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (25)
Date | Rating
  • English first
  • Any
English first
Cincinnati, United States
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed June 7, 2014

Pool is closed for renovations. We were not told of this when reservation was made. This should have been listed on the web site. Desk clerk was very helpful. Room was clean, breakfast bar was very nice. The food changed from day to day, which was good.

  • Stayed June 2014, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Hampton

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Abingdon, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
5 of 5 stars Reviewed June 5, 2014

check-in staff and check out staff very friendly and helpful. Breakfast plentiful and good, a good variety. Room quiet and clean. Pool a\nd rec area under renovation, so not useable, but that wasn't a problem for us.

  • Stayed May 2014, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hampton

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
5 of 5 stars Reviewed May 30, 2014

Our stay was wonderful! The bedding is excellent, the breakfast was excellent and the staff was so friendly and accomodating! We would highly recommend this location! One of our best stays ever in a hotel!

  • Stayed May 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hampton

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sevierville, United States
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed May 29, 2014

The room wasn't cheap and had no amenities like dryer or pool. Also they were having construction and parking was a challenge. In the elevator the music and information was crowing about the 100% satisfaction guarantee, but when the problems were brought to the attention of those on duty, they just looked sheepish and never offered any solution or reimbursement or discount or compensation.

  • Stayed May 2014, traveled on business
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service

Review collected in partnership with Hampton

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Deborah S, General Manager at Hampton Inn Sevierville, responded to this review, October 20, 2014
Dear Gene R.,
Thank you for staying with us. I do see that during your stay we were under renovations. I would like to let you know that those are complete and our heated indoor pool is open! We are sorry that you were inconvienced by the renovations but do hope that you will come back to stay with us the next time you come for a visit to our area. Let us show you why we are the Best in Southern Hospitality. We look forward to making your next vacation the best it can be.
Deborah S.
General Manager
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Kingsport, Tennessee
1 review
2 of 5 stars Reviewed May 29, 2014

We were disappointed to not have been told when making reservations that construction & renovation was going on or that the pool, whirlpool, and fitness center was closed. Those were the main reasons, along with the hot breakfast - which was great - that we booked that particular hotel, as there were 3 HI's in the area. We were awakened by a jackhammer right below our window, which was on the opposite of the other construction. This info should have been given when reservations were made. The rooms was clean, although showing wear - especially in the bathroom, and the staff was excellent.

  • Stayed May 2014, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hampton

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Deborah S, General Manager at Hampton Inn Sevierville, responded to this review, October 20, 2014
Dear 90tameram,
As the new General Manager, please accept my sincerest appologies. I do know that on our website, there was a posting regarding the renovations, and the pool closure. We extended an invitation to our guests to use the outdoor pool at our sister property. I do hope that you will allow us to show you why we are the Best in Southern Hospitality during your next visit. We want to help you to make wonderful memories during your stay. All of our construction is complete and our heated indoor pool is now open for you to enjoy.
Sincerely,
Deborah S.
General Manager
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Pikeville, United States
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed May 23, 2014

I had a two day business class at a local business. This Hampton was affordable, clean, accessable, comfortable, and all it's staff that I encountered greeted me with a smile and were eager to assist me with whatever I needed.

  • Stayed May 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hampton

Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hampton Inn Sevierville

Address: 681 Winfield Dunn Pkwy, Sevierville, TN 37876
Phone Number:
Location: United States > Tennessee > Sevier County > Sevierville
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Family Hotel in Sevierville
#7 Romantic Hotel in Sevierville
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Hampton Inn Sevierville 2.5*
Number of rooms: 66
Reservation Options:
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Also Known As:
Hampton Inn Sevierville Hotel Sevierville
Sevierville Hampton Inn

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