Room was clean. Beds comfortable. Food was amazing. Every bite all of us ate was wonderful. Hostess accommodates special needs, allergies, etc. Handicapped friendly, BUT there are small steps into home, out to main dining area, and into shower (6") that would be difficult if truly wheelchair bound. Not great for small kids as Victorian décor means lots of breakables everywhere. We managed to keep our toddler from breaking anything, but had to be ever vigilant. Nice place. Nice people.