We stayed at this hotel on the way back from vacation. I love the Country Inn and Suites in most areas however this is a huge blemish on their name. First of all the rooms are tiny and not very clean ( dust and pieces of trash on the floor) The towels had yellow stains and the pillows are very old. The electrical cords under the desk are a health hazard and just looks terrible.
I went to the pool to play with my 2 year old, the fan was so loud you could not talk to the person next to you. Not to mention how rusted and dusty the fan was. After leaving the pool which was out of towels. I went to the front desk soaking wet and dripping with my two year old, the front desk attendant came back to the desk to sit on the computer said hi???? but didn't ask if there was something she could get me... So I waited patiently while she was doing whatever on the computer, then she started to check a text message so I was guessing she wasn't and I said excuse me, she snapped back "what" I said " I would like 2 towels please the pools is out" she grunted as she stood up and toke another 5 minutes to leave and find me a towel. I must say This is the worst customer service or lack there of I have ever seen. Mean while my little girls and I are soaking dripping wet standing in the lobby freezing cause the ac was on full blast.
The only good part of the whole night was this hotel was walking distance to several nice restaurants which is nice after being stuck in the car most of the day.
The breakfast was ummm food I guess.
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- Also Known As:
- Country Inn & Suites Knoxville i-75 North Hotel Powell
- Country Inn And Suites Knoxville i-75 North
- Country Inn Powell
- Powell Country Inn