This hotel was excellent in all aspects. The room was very large including the bathroom area. It included a Jacuzzi tub. There was a dining room with a 4 person table and a kitchenette. The room had 2 queen size beds with a couch and coffee table. it had a large screen (at least 36" or large) TV. It had a small balcony that you could sit on and have coffee. The closet was a sliding door/mirror. The staff was very nice and generous and the breakfast was great. The beds were soooooo comfortable. Will definitely stay here again when in the area. Great all around experience.

spent 2 nights here last week. another nice comfort suites. great location easy access to and from motel. wonderful room with a balcony facing the smokey mountains. breakfast was good with a nice selection of food items, just wish they served a little bit longer. rooms were clean and spacious newer televisions in the rooms. only downfall to the room was they dont carry the nfl network so I couldnt watch the colts game on thur night, other then that I have no complaints. I highly reccomend this motel if your visiting the pigeon forge area

We stayed at this hotel during our trip. Rooms were big and clean, staff friendly, good breakfast bar but the place is a bit worn...needs a paint job at least...located close to most of the dinner shows.

I am very, very surprised to see so many great comments on this property, it really looks suspicious! Our stay was absolutely terrible. I was awake, itching all night long, and was very very afraid that there was possibly bedbugs there. The next morning we showered again, sealed our clothes in plastic bags and immediately checked out. When we told the desk clerk about it, he kind of shrugged it off, and made a "canned" starement about there being 200 or so allergens in the mountains (we have been to these mountains every 3-4 months, for the past 10 yrs with no problems). His "canned" response led me to believe this has happened before, it was way too rehearsed sounding. The carpets were dirty throughout, including room and hallways. The room smelled musty, old, and dirty. The nasty old bedspread was turned down to try to give the illusion of the way newer beds are made up. The mattress was worn out, and we both ended up rolled into the center of the bed, with sore backs. This is a very old property, which was sold to Comfort, once it was so old that no one else would put their brand on it! The enamel trash cans by the elevators are the old "hunter green" that was popular over 15 years ago, and the furniture and mattresses are equally that old! There was mold on the shower curtains, stinky and musty smell. We left there checked into Hampton Inn down the street (see my next review, it was wonderful) , scrubbed ourselves in the shower again, and when we got home took our sealed up clothing straight to the washer with the hottest water available! MISERABLE!!! WORST HOTEL THAT WE HAVE EVER BEEN IN!!