While the rooms were fine. The food in the restaurant was so bad that it negated any stars I would give the hotel for overall rating. .
Stay away from the restaurant and room service. Restaurant was near empty and it took and hour to get the food. Salad was insipid and had a funny odor to it. Fried shrimp has all the taste of deep fried sawdust. Cole slaw had a chemical smell and a simple bite didn't hit my palate has being from the food family but more like shredded paper mixed with mayo. Ugh!!! After the main course was served and finished the server brought the bread, which was burnt.
To salvage the meal, I got a bottle of Samuel Adams, figuring you can't ruin a bottle of beer. After I drunk the beer it dawned on me to check the drink by date on the side of the bottle. It was 3 months past its drink by date.
Other people in my party also thought this was some of the worst food they had ever eaten.
The hotel needs to shut down the restaurant immediately.
If you need to eat at this hotel use the vending machines. The food is much better and service much quicker.
- Official Description (provided by the hotel):
- From the time you enter our lodge-style lobby, you will feel right at home at the Holiday Inn Pigeon Forge. We are a completely non-smoking full service hotel in the center of all that Pigeon Forge, TN has to offer. Our knowledgeable guest services team is here to help you with your questions about The Great Smoky Mountains National Park or your favorite local attraction. We will make sure you are ready to get your adventure started in the right direction. Each guest room is equipped with a 42 inch LCD-TV, microwave, refrigerator, and FREE wireless internet. As the only Full-Service Hotel in Pigeon Forge, you will be able to eat, sleep, relax, and play all under one room. We offer over 11,000 sq ft of meeting/banquet space with state of the art audio visual equipment that is perfect for seminars, dinner banquets, weddings, reunions, etc. Our on-site Sales and Catering team is here to ease the stress of planning your event. Whether you are here attending an event, enjoying a meal at our on-site restaurant, or in need of a getaway, we provide you with the level of service that you deserve Enjoy total comfort and convenience in Pigeon Forge with the most trusted name in travel and we will make your stay a memorable one. We are planning for your arrival and waiting to say Welcome Home! ... more less
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- Also Known As:
- Holiday Inn Pigeon Forge Hotel Pigeon Forge
- Pigeon Forge Holiday Inn