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“Pigeon Forge Stayover” 5 of 5 stars
Review of BEST WESTERN Plaza Inn

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BEST WESTERN Plaza Inn
2.5 of 5 Motel   |   3755 Parkway, Pigeon Forge, TN 37868   |  
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Ranked #17 of 94 Hotels in Pigeon Forge
Certificate of Excellence 2014
Bradenton, Florida
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
“Pigeon Forge Stayover”
5 of 5 stars Reviewed September 7, 2013

Very nice Hotel, rooms were good in size, stayed in room w/ 2 queen beds, breakfast offered , 3 pools, 2 outside one indoor. walking distance to a lot of different shops and restaurants. Texas roadhouse and McAlister deli. across the street. Cracker Barrel short distance . Located on south end of Pigeon Forge about 7 miles to Gatlinburg. only downfall was the carpet which need a good cleaning or replaced. would recommend as a nice place to stay.

  • Stayed September 2013, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Best Western

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859 reviews from our community

Traveler rating
    397
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    34
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445
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (126)
Date | Rating
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  • English first
  • German first
  • Italian first
  • Spanish first
  • Any
English first
Sunbury, Ohio
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed September 6, 2013

We travel a lot and stay at Best Westerns as much as possible. The staff is friendly and helpful and with discounts such as AAA or the Best Western card, rates are very reasonable. Breakfasts are fresh, plentiful and good quality. Pools are clean. Rooms are clean and room service good. Most rooms have refridgerator, microwave, and cable TV. We don't use WiFi which is available most places. Once we find a good hotel change, we have no reason to change. Best Western gets my business for value, cleanliness and staffing.

  • Stayed September 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Best Western

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A TripAdvisor Member
1 of 5 stars Reviewed September 5, 2013

Rooms were so bad we shortened our trip. First room had stained carpets and smelled like pet urine. 2nd room had so many issues. SMH. We checked out a day early it was so disappointing. The hotel staff was somewhat helpful. The manager "couldnt believe the rooms to be dirty" I offered to show him ours. I had cleaned it myself the first night so we could shower from traveling and go sight seeing. Cracks on the shower walls by the water faucets. Not recommended

  • Stayed August 2013, traveled with family
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 2 of 5 stars Service

Review collected in partnership with Best Western

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mc calla, United States
1 review
3 of 5 stars Reviewed September 5, 2013

this hotel has a great staff and it is in a great location. Very good value for your money and the bed was very comfortable...newer... I would rate it average plus. We are a retired couple looking to save our money yet still desiring a quality place for the money and this hotel fits the bill!!!

  • Stayed August 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Best Western

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jacksboro, Tennessee
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed September 4, 2013

At checkin, I had an additional coupon for 10 or 15% off and the gentleman working happily applied the additional discount, which was very kind as we have 2 small children and live on a budget. The pool area was fantastic, especially the indoor pool! Other experiences with indoor pools have been poor due to the concentration of chlorine in the air, but this one was well ventilated! The only problems we had was poor parking by others staying there in a lot too small, and having a very difficult time backing out of our space. Also, the window unit for the AC was probably original to the building and it was either freezing cold, or burning up, there was no comfort zone. The outlets in the room were loose and our lamp and phone chargers fell out easily. Also, the Internet was very, VERY sketchy and after 10:00 pm, quit working all together. That was very disappointing for us. Other than those fairly minor issues, the hotel was great and we look forward to booking with best western again, as this was our first experience.

  • Stayed September 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Massachusetts, United States
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 3, 2013

Very nice love the location Dollywood right around the corner this is the third time we have stayed here, lots of restaurants to walk to if you want a full breakfast, but the small breakfast at the Plaza is nice could use a few more choices like maybe scrambled eggs very clean cute cafe.Pool is nice inside one is very noisy but we enjoyed the outside, and hot tub after sightseeing lots of walking
Like the refrigerator in the rooms and microwave, coffee maker made myself tea in the evening, also like there is a grocery store in walking distance.
Would stay there again

  • Stayed August 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Contributor
18 reviews 18 reviews
4 hotel reviews
Reviews in 8 cities Reviews in 8 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed September 3, 2013 via mobile


Spent 5 nights. Staff very helpful. This motel does not allow pets. Breakfast had biscuits and gravy, you can make a bear waffle, cereal, hard boiled eggs,donuts & bread.For those who want to take the trolley around town 1 stops out front.You may want to do the trolley when going to Gatlenburg.

  • Stayed August 2013
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about BEST WESTERN Plaza Inn

Address: 3755 Parkway, Pigeon Forge, TN 37868
Phone Number:
Location: United States > Tennessee > Sevier County > Pigeon Forge
Amenities:
Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
#11 Romantic Hotel in Pigeon Forge
#12 Business Hotel in Pigeon Forge
#15 Family Hotel in Pigeon Forge
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — BEST WESTERN Plaza Inn 2.5*
Number of rooms: 201
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Also Known As:
Best Western Plaza Hotel Pigeon Forge
Best Western Pigeon Forge
Pigeon Forge Best Western

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