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“Average stay- Clean room.” 4 of 5 stars
Review of BEST WESTERN Plaza Inn

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BEST WESTERN Plaza Inn
2.5 of 5 Motel   |   3755 Parkway, Pigeon Forge, TN 37868   |  
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Ranked #17 of 94 Hotels in Pigeon Forge
Certificate of Excellence 2014
Charlotte, North Carolina
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
14 helpful votes 14 helpful votes
“Average stay- Clean room.”
4 of 5 stars Reviewed November 6, 2012

Room was clean and in a location that was convenient to a lot of different places. LOTS of traffic on this road but that isn't the hotel's fault. The breakfast in the morning wasn't amazing but I never really have high expectations for that kind of thing anyway. Shower had lots of hot water and good pressure. Price was best out of all of the other hotels in the area (that didn't seem sketchy) and if I were in the area I wouldn't hesitate to stay here again.

  • Stayed November 2012, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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824 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (122)
Date | Rating
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  • English first
  • German first
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English first
Baxter, Tennessee
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed October 30, 2012

What a perfect place for a getaway. Service was great, room clean. Carpet was even clean! Great location to see and do things in Pigeon Forge. We didn't even make it to Gattlinburg.
We stayed in the "Mountain View" room with a balcony. If you are going to have "sitting" time I highly recommend it. Grab a cup of coffee and relax!
My cousin thought "continental breakfast" was coffee and donuts. Boy was she wrong! Great breakfast.
When I have the opportunity to go back, I will be staying at the BW Plaza Inn!

  • Stayed October 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
North Wales, Pennsylvania
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed October 25, 2012

The Best Western Plaza was a pleasant stay. Location of the hotel was excellent and the rooms were very clean and comfortable. The wifi connection was easy to use and very fast. All in all a good experience!

  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Contributor
16 reviews 16 reviews
5 hotel reviews
Reviews in 7 cities Reviews in 7 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed October 24, 2012

My family booked one night stay at the Best Western Plaza Inn while we waited for our cabin to be ready the next day. The hotel was clean and the beds were comfortable. The WiFi was excellent and I was able to connect throughout all parts of the room. We paid extra for a room with a mountain view at the back of the hotel, and while we were disappointed the highest we could get was the third floor, the view from the balcony was still very nice. This hotel does not provide the toiletries that most hotels like this provide, so make sure you bring your own shampoo and such. Also, the free breakfast was a little disappointing. The biscuits and gravy were not very good and the waffles maker made very small waffles. The doughnuts came from a bag and were not freshly prepared from a bakery. When we stayed here a few years ago, they had doughnuts from the Krispy Kream down the road. They could use a bit more seating in the breakfast area, as we had to wait to get a table. Other than this, though, we did enjoy our stay here and the location is unbeatable.

Room Tip: Reserve a mountain view room, and try to get a room as high as possible.
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  • Stayed October 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Terre Haute, Indiana
Senior Contributor
30 reviews 30 reviews
Reviews in 7 cities Reviews in 7 cities
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed October 22, 2012

We needed a place to sleep for the night, because our cabin wasn't going to be ready til the following day. Glad we picked the Best Western. We had a mountain view room and it has an outdoor and indoor pool. We didn't have time for the pools, but they were very clean, the outside one was very pretty. They have a breakfast commons hooked to the hotel, and it was free. I highly recommend this place if staying for 1 night or 1 week. Staff was very nice also!

  • Stayed August 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gainesville, Florida
Senior Reviewer
7 reviews 7 reviews
Reviews in 4 cities Reviews in 4 cities
5 of 5 stars Reviewed October 19, 2012

Free light breakfast. Good room with balcony poolside.
Great place to stay. Will stay again next year. Location was very good, not too close to traffic.
Good Indoor and outdoor pools with jacuzzi. Had a fireplace in room. Didn't use it, because we were from Florida and cool weather was comfortable.

Room Tip: Stayed for 3 nights in Oct 2012. Poolside was very good but a little noises when kids in pool.
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  • Stayed October 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed October 15, 2012 via mobile

Hotel staff were very nice and helpful right from checkin. Very clean and a great location. The continental breakfast was great with more variety than I expected. Price was very reasonable! Will definitely stay here again!!!

Stayed October 2012, traveled with family
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about BEST WESTERN Plaza Inn

Address: 3755 Parkway, Pigeon Forge, TN 37868
Phone Number:
Location: United States > Tennessee > Sevier County > Pigeon Forge
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
#14 Family Hotel in Pigeon Forge
#14 Romantic Hotel in Pigeon Forge
#17 Business Hotel in Pigeon Forge
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — BEST WESTERN Plaza Inn 2.5*
Number of rooms: 201
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Also Known As:
Best Western Plaza Hotel Pigeon Forge
Best Western Pigeon Forge
Pigeon Forge Best Western

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