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BEST WESTERN Plaza Inn: Traveler Reviews

3755 Parkway, Pigeon Forge, TN 37868
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BEST WESTERN Plaza Inn
Ranked #18 of 95 hotels in Pigeon Forge
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237 reviews from our community

Traveler rating
    87
    89
    36
    15
    10
See reviews for
Families
123
 
Couples
51
 
Solo
2
 
Business
2
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Date Rating
Charlotte, North Carolina
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
Reviews in 8 cities Reviews in 8 cities
14 helpful votes 14 helpful votes
“Average stay- Clean room.”
4 of 5 stars Reviewed November 6, 2012

Room was clean and in a location that was convenient to a lot of different places. LOTS of traffic on this road but that isn't the hotel's fault. The breakfast in the morning wasn't amazing but I never really have high expectations for that kind of thing anyway. Shower had lots of hot water and good pressure. Price was best out of all of the other hotels in the area (that didn't seem sketchy) and if I were in the area I wouldn't hesitate to stay here again.

  • Stayed November 2012, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask leynaleynaleyna about BEST WESTERN Plaza Inn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Baxter, Tennessee
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
5 helpful votes 5 helpful votes
“I would go back!”
5 of 5 stars Reviewed October 30, 2012

What a perfect place for a getaway. Service was great, room clean. Carpet was even clean! Great location to see and do things in Pigeon Forge. We didn't even make it to Gattlinburg.
We stayed in the "Mountain View" room with a balcony. If you are going to have "sitting" time I highly recommend it. Grab a cup of coffee and relax!
My cousin thought "continental breakfast" was coffee and donuts. Boy was she wrong! Great breakfast.
When I have the opportunity to go back, I will be staying at the BW Plaza Inn!

  • Stayed October 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
Ask homerfan about BEST WESTERN Plaza Inn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
North Wales, Pennsylvania
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
“Two good days in Pigeon Forge”
5 of 5 stars Reviewed October 25, 2012

The Best Western Plaza was a pleasant stay. Location of the hotel was excellent and the rooms were very clean and comfortable. The wifi connection was easy to use and very fast. All in all a good experience!

  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask ray c about BEST WESTERN Plaza Inn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Contributor
14 reviews 14 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
5 helpful votes 5 helpful votes
“Nice Stay”
4 of 5 stars Reviewed October 24, 2012

My family booked one night stay at the Best Western Plaza Inn while we waited for our cabin to be ready the next day. The hotel was clean and the beds were comfortable. The WiFi was excellent and I was able to connect throughout all parts of the room. We paid extra for a room with a mountain view at the back of the hotel, and while we were disappointed the highest we could get was the third floor, the view from the balcony was still very nice. This hotel does not provide the toiletries that most hotels like this provide, so make sure you bring your own shampoo and such. Also, the free breakfast was a little disappointing. The biscuits and gravy were not very good and the waffles maker made very small waffles. The doughnuts came from a bag and were not freshly prepared from a bakery. When we stayed here a few years ago, they had doughnuts from the Krispy Kream down the road. They could use a bit more seating in the breakfast area, as we had to wait to get a table. Other than this, though, we did enjoy our stay here and the location is unbeatable.

Room Tip: Reserve a mountain view room, and try to get a room as high as possible.
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  • Stayed October 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Terre Haute, Indiana
Senior Contributor
21 reviews 21 reviews
Reviews in 6 cities Reviews in 6 cities
11 helpful votes 11 helpful votes
“Good Hotel with Pretty views”
4 of 5 stars Reviewed October 22, 2012

We needed a place to sleep for the night, because our cabin wasn't going to be ready til the following day. Glad we picked the Best Western. We had a mountain view room and it has an outdoor and indoor pool. We didn't have time for the pools, but they were very clean, the outside one was very pretty. They have a breakfast commons hooked to the hotel, and it was free. I highly recommend this place if staying for 1 night or 1 week. Staff was very nice also!

  • Stayed August 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Additional Information about BEST WESTERN Plaza Inn

Also Known As:
Best Western Plaza Hotel Pigeon Forge
Best Western Plaza Hotel
Best Western Pigeon Forge
Pigeon Forge Best Western
Address: 3755 Parkway, Pigeon Forge, TN 37868
Phone Number:
Region: United States > Tennessee > Sevier County > Pigeon Forge
Amenities:
Free Breakfast Free High-Speed Internet Free Parking Swimming Pool Wheelchair access
Hotel Style:
#19 Family Hotels in Pigeon Forge
Price Range: $
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