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“Nice Stay” 4 of 5 stars
Review of BEST WESTERN Plaza Inn

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BEST WESTERN Plaza Inn
3755 Parkway, Pigeon Forge, TN 37868   |  
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Ranked #16 of 93 hotels in Pigeon Forge
Contributor
15 reviews 15 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
5 helpful votes 5 helpful votes
“Nice Stay”
4 of 5 stars Reviewed October 24, 2012

My family booked one night stay at the Best Western Plaza Inn while we waited for our cabin to be ready the next day. The hotel was clean and the beds were comfortable. The WiFi was excellent and I was able to connect throughout all parts of the room. We paid extra for a room with a mountain view at the back of the hotel, and while we were disappointed the highest we could get was the third floor, the view from the balcony was still very nice. This hotel does not provide the toiletries that most hotels like this provide, so make sure you bring your own shampoo and such. Also, the free breakfast was a little disappointing. The biscuits and gravy were not very good and the waffles maker made very small waffles. The doughnuts came from a bag and were not freshly prepared from a bakery. When we stayed here a few years ago, they had doughnuts from the Krispy Kream down the road. They could use a bit more seating in the breakfast area, as we had to wait to get a table. Other than this, though, we did enjoy our stay here and the location is unbeatable.

Room Tip: Reserve a mountain view room, and try to get a room as high as possible.
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  • Stayed October 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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641 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (92)
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English first
Terre Haute, Indiana
Senior Contributor
30 reviews 30 reviews
Reviews in 7 cities Reviews in 7 cities
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed October 22, 2012

We needed a place to sleep for the night, because our cabin wasn't going to be ready til the following day. Glad we picked the Best Western. We had a mountain view room and it has an outdoor and indoor pool. We didn't have time for the pools, but they were very clean, the outside one was very pretty. They have a breakfast commons hooked to the hotel, and it was free. I highly recommend this place if staying for 1 night or 1 week. Staff was very nice also!

  • Stayed August 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gainesville, Florida
Senior Reviewer
7 reviews 7 reviews
Reviews in 4 cities Reviews in 4 cities
5 of 5 stars Reviewed October 19, 2012

Free light breakfast. Good room with balcony poolside.
Great place to stay. Will stay again next year. Location was very good, not too close to traffic.
Good Indoor and outdoor pools with jacuzzi. Had a fireplace in room. Didn't use it, because we were from Florida and cool weather was comfortable.

Room Tip: Stayed for 3 nights in Oct 2012. Poolside was very good but a little noises when kids in pool.
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  • Stayed October 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed October 15, 2012 via mobile

Hotel staff were very nice and helpful right from checkin. Very clean and a great location. The continental breakfast was great with more variety than I expected. Price was very reasonable! Will definitely stay here again!!!

Stayed October 2012, traveled with family
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wilson, North Carolina
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
Reviews in 5 cities Reviews in 5 cities
34 helpful votes 34 helpful votes
5 of 5 stars Reviewed October 13, 2012

We were here in the spring and the motel was clean, it is sit back away from the traffic so it was quite, we got a suite and everything was perfect, had no problems at check in, there is a pool but we did not use it

  • Stayed April 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nashville, Tennessee
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed October 11, 2012

It was clean and comfortable. Moderately priced and I found a coupon on a Pigeon Froge website that saved us $50. It could use a little updating. The shower was a little on the small side. The t.v. was old and the upholstery could be updated. It was cold the weekend we went and our room was very comfortable without the heat on. The maid service over the weekend was excellent! I would stay here again.

  • Stayed October 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
VA
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed September 25, 2012

Best Western Plaza was very clean, and a pretty good value for the $. The pools were nice; we enjoyed the outdoor pool (great cause many hotels close outdoor pools after labor day; it's often still warm enought to swim in Pigeon Forge until October) in the front of the motel. The front jacuzzi was very warm but did not have enough "bubble"; the back one was not working at all. Breakfast was continental. Nothing special, watered-down orange juice. The rooms were clean, the most important thing. Be sure and ask if rate is with tax when you make a reservation. I thought I had an inclusive rate then it ended up being ten dollars more than I expected. One plus is that check in is 2 pm (check out is 11). I would stay here again, but probably will try somewhere else next time.

  • Stayed September 2012, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about BEST WESTERN Plaza Inn

Address: 3755 Parkway, Pigeon Forge, TN 37868
Phone Number:
Location: United States > Tennessee > Sevier County > Pigeon Forge
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
#5 Best Value Hotel in Pigeon Forge
#11 Romantic Hotel in Pigeon Forge
#12 Family Hotel in Pigeon Forge
#16 Top resorts Hotel in Pigeon Forge
Price Range (Based on Average Rates): $
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Also Known As:
Best Western Plaza Hotel Pigeon Forge
Best Western Pigeon Forge
Pigeon Forge Best Western

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