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“BEAUTIFUL & FRIENDLY” 5 of 5 stars
Review of The Inn at Christmas Place

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The Inn at Christmas Place
119 Christmas Tree Lane, Pigeon Forge, TN 37868   |  
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Winterfest Special
Ranked #2 of 93 Hotels in Pigeon Forge
GreenLeadersBronze level
Terre Haute, Indiana, United States
Senior Reviewer
7 reviews 7 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
“BEAUTIFUL & FRIENDLY”
5 of 5 stars Reviewed October 6, 2013

This was our first time staying at The Inn and it was a wonderful stay!! Clean, Friendly, cookies at night, fresh coffee all day, the best Breakfast bar I have ever seen!! The Rooms are gorgeous and clean & fresh smelling!! The Pools & Hot Tub were nice & clean!! Everyone here is very friendly!! Singing Santa was great!! He IS Santa Claus!! This is the only place we will ever stay on future trips to Pigeon Forge!!

Room Tip: I doubt there is a bad room in this Inn
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Green Features: They have a choice for you to not have the beds remade with new sheets and also a choice if you want fresh towels or keep the ones you have.
  • Stayed October 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,318 reviews from our community

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Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (293)
Date | Rating
  • English first
  • German first
  • Italian first
  • Any
English first
Geneva, Illinois
Senior Contributor
30 reviews 30 reviews
7 hotel reviews
Reviews in 11 cities Reviews in 11 cities
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed September 27, 2013

This was our second time at the Inn at Christmas Place and it was just as amazing as it was the first time. What made even more special was that me and my wife got married on the trip and we couldn't think of a better place to stay. We both love Christmas, so it was an obvious choice. The smell of Christmas as you first walk in and as you walk the hallways, it's just awesome. The music, the amazingly wonderful workers just adds to the stay. Our room had a king bed and it was sooo comfy! We also had a jacuzzi which was super nice. The breakfast is great as well as they have just about everything you want. I just can't say enough about this hotel and how much we love it. We will definitely be back again!

Room Tip: Try the white Christmas coffee, the best!
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  • Stayed September 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
Reviews in 6 cities Reviews in 6 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed September 27, 2013 via mobile

Just returned from a trip to pigeon forge. Stayed at the inn at christmas place and LOVED it. Everyone was so nice. The Inn is beautiful. Rooms were great A very magical place to celebrate Christmas all year long

  • Stayed September 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Johnson City, Tennessee
Contributor
20 reviews 20 reviews
5 hotel reviews
Reviews in 10 cities Reviews in 10 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed September 26, 2013

Admittedly, I am a HUGE fan of Christmas, so this was a no-brainer for me, but I REALLY think the Inn at Christmas place has SO much to offer even the biggest Scrooge... LOCATION! SERVICE! BEAUTY! It's fancy and quaint at the same time. The rooms are modern and well appointed.

These are a few of MY favorite things:

1.The staff members really go above and beyond. Every person we encountered was friendly and so genuine, from the doorman all the way to the groundskeepers. "Hi! How're you doing? Enjoying your stay?" Seriously well chosen and all on board with the property's mission.

2. The POOL! Indoor and outdoor. Outdoor with a slide, heated to extend the season. Indoor is GORGEOUS with a beautiful spa. And here's my favorite part: INDOOR POOL AND SPA ARE OPEN 24HRS! NO KIDDING!

3. The breakfast buffet was VERY good. The lines were a tiny bit long, but it's included in your stay, so if you're not in a hurry, GO EAT!

4. The decor is so wonderful. Something for everyone. The trees and the glockenspiel are charming and beautiful.

5. The singing Santa performance is great, especially for kids. The experience felt surprisingly intimate and genuine and personal.

6 . The location is 2nd to none. Right in the heart of the action. Starbucks and Mellow Mushroom just steps away, next door.

  • Stayed December 2012
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed September 25, 2013

Have stayed here 5 times since they have opened and find many positive things to say. The staff is very very good,they make every effort to take care of your needs. It is very quiet for the late hours and full of Christmas spirit for all the rest. The best place to stay if you want to go back after shopping,Dollywood or any other attraction. This Inn is an attraction itself,cookies,hot cider,clean rooms,great view of the Parkway. Oh and the Breakfast has all of your favorites as well. The few things I feel the need to improve on is the TV and WIFI. The TV they say is HD which is true but they have no hD signal,therefore a 32 inch set becomes much smaller,too small. The WIFI works like half the time and has to be started again and again. The Staff worked had on this to no avail. They need to get in the tech world like all the rest of us.

  • Stayed September 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ellenboro, North Carolina
Senior Contributor
32 reviews 32 reviews
8 hotel reviews
Reviews in 8 cities Reviews in 8 cities
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed September 25, 2013

I have stayed at The Inn at Christmas Place three times. The first was a treat for myself, as I was going through a lot of stress. Loved everything about it! The breakfast buffet is unlike any other ! I brought my grandsons to the Inn, for Easter break. They fell in love, too. The singing Santa was the best. When we got home, they affectionately referred to the Inn, as "our hotel." Brought my daughter and grandsons back, in June. The pool was a hit! The grandsons were so excited to show everything about the Inn to their mom. All the staff were excellent. Can't wait to return!

  • Stayed June 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brook
Senior Contributor
29 reviews 29 reviews
4 hotel reviews
Reviews in 15 cities Reviews in 15 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed September 19, 2013

This is a really pretty place to stay at. The rooms seem very large and very tastefully done. The hotel itself is very beautiful. The staff was very friendly during our entire stay. The landscaping was over the top! Beautiful! And there was an exceptional hot breakfast every morning. Not your typical hotel breakfast at all. They really go the extra mile for breakfast. If you are a Christmas lover you will truly enjoy it and even if you are not that into Christmas you will appreciate the beauty and comfort of this hotel We will stay here again many times.

Room Tip: Ask for a room with a balcony overlooking the gardens
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  • Stayed September 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Inn at Christmas Place

Address: 119 Christmas Tree Lane, Pigeon Forge, TN 37868
Phone Number:
Location: United States > Tennessee > Sevier County > Pigeon Forge
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Green Hotel in Pigeon Forge
#2 Romantic Hotel in Pigeon Forge
#2 Family Hotel in Pigeon Forge
#8 Business Hotel in Pigeon Forge
Price Range (Based on Average Rates): $$
Number of rooms: 145
Official Description (provided by the hotel):
With the old-world charm and elegance of a picturesque Bavarian hotel, The Inn at Christmas Place is your number one destination for a memorable experience. Located just across from its namesake, The Incredible Christmas Place, The Inn offers many unique features, including year-round Christmas decor and beautiful, themed suites. Performances by a two-story glockenspiel, outstanding amenities, and our friendly staff make The Inn at Christmas Place your place to create memories to last a lifetime. ... more   less 
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Also Known As:
The Inn At Christmas Place Hotel Pigeon Forge
Hotel At Christmas Place
At Christmas Place Hotel

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