This is a great place to stay in Pigeon Forge. We stayed a few nights in November. Parking lot clean, well lit, and well maintained. Outside grounds were very well kept and beautifully decorated. The lobby area was also beautifully decorated. Christmas decorations everywhere. Slight wait at check in and check out. They could probably use an extra person working the front desk but it wasn't super bad. The room was spotless. The housekeeping staff does a fantastic job. They are all very friendly as well. We had a mini suite with jacuzzi and we couldn't be more pleased. It was a good size room. Again, decorated with Christmas decorations. The kids loved having a Christmas tree in our room! Bathroom was a good size. Plenty of room. Lots of counter space. We had just a shower, no tub and we really liked it. Huge shower. Plenty of room to move around. The breakfast buffet is incredible. We have never seen such a fantastic breakfast offered at a hotel. Top notch all the way. Plenty of food to choose from, both hot and cold items. The breakfast alone makes it worth staying here! The kids loved seeing Rudolph at breakfast. That was a lot of fun. Our room was quiet. We didn't hear anybody above or below us. All around great stay. I would recommend this inn to anybody. Fantastic stay! Thank you to housekeeping for doing such a great job in the room! Oh, and the location is good too. Close to everything for us.