We went during a off season, so we knew that service would be slow in some places but this was ridiculous. We waited in line with no other people waiting for 20 mins for lazer tag before my husband went and got the girl behind the concession, she huffed and buffed and was rude because she also had a line of people needing food, to redeem tickets from games and now was also running the lazer tag, by herself. Afterwards we went down to the magic show, 20 mins before showtime they have one person again running the concession stand, this time my husband asked to speak to a manager, after waiting another 5 mins he comes fumbling out, my husband tells him our complaints and his answer is "Sorry", my husband waits a moment and when realizes this is all he's going to say goes on to say, "look I realize you are probably running a skeleton crew because it's an off season I get that, but to have one girl running the whole concession 15 mins before show time is a bit ridiculous don't you think. Mangers response, "well that's what I was working on when I had to come back here and see what you wanted." WE WILL NOT BE BACK!
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