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“Absolutely Horrible” 1 of 5 stars
Review of Bentwood Ridge Resort

Bentwood Ridge Resort
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Bentwood Ridge Resort
Wears Valley Road, Pigeon Forge, TN   |  
Hotel amenities
Ranked #80 of 94 hotels in Pigeon Forge
1 review
2 helpful votes 2 helpful votes
“Absolutely Horrible”
1 of 5 stars Reviewed April 23, 2008

This place was filthy! Not at all what it is portrayed to be. Huge ruts in the double drive make it difficult to drive on. Toilets didn't work, no one on sight to help. No curtains up to the windows which meant no privacy. (Actually felt scared) Microwave was too dirty to use. Our original cabin had standing water in it so they put us in this dirty one. We only stayed one night and then headed home. (Paid for 7 nights) Didn't get any type of refund even though it was their fault that our original cabin was inhabitable with the stagnant water under the sink!! Do not waste your time or money!

Stayed October 2007
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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4 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Sleep Quality
    1 of 5 stars
  • Service
    1 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    2 of 5 stars
Date | Rating
  • English first
  • Any
English first
Senior Contributor
25 reviews 25 reviews
9 hotel reviews
Reviews in 14 cities Reviews in 14 cities
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed November 6, 2007

First impression as we drove up the gravel road, this is away from the beaten path! Loved the layout of the cabin with the kitchen, living room, washer and dryer, and the fire place! The bedroom was large and comfortable with a nice large bathroom set off to the side. Shower could use some updating but other than that, wonderful

  • Liked — Privacy
  • Disliked — Shower
  • Stayed November 2007, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Baton Rouge,Louisiana
1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed June 8, 2006

This is the best kept secret in the Smokies. Like a home away from home! Spotlessly clean, hardwood floors, like new! EVERYTHING you need from bbque grill to washer/dryer! 2 bath/2 bedrooms for less than a hotel or B&B!!!! Decks full of goodies like picnic table and hot tub. 4 Levels of luxury, jacuzzi in master bedroom on the top floor also! Tucked up into the Smokies, feels secluded, but, a short walk down the lane and the trolley picks you up and takes you anywhere! You can ride from the site to Gatlinburg even, right up to the Aquarium which we recommend doing along with the Haunted House! Ride the trolleys right up to Dollywood or where ever! 50cents per rider, and no parking fees! Be sure to eat at the Alamo and the Bullfish , both wonderful! We stayed 8 days and would have stayed longer, but, the place was already booked again! You have to see this! Perfect for families or 3 couples even!

Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Bentwood Ridge Resort

Address: Wears Valley Road, Pigeon Forge, TN
Location: United States > Tennessee > Sevier County > Pigeon Forge
Hotel Style:
Ranked #80 of 94 hotels in Pigeon Forge
Price Range (Based on Average Rates): $

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