This was my first time staying at this location, and i wouldnt even think about staying any place else, our stay was awesome. We were on the top floor in a king jacuzzi suite (room number 627 or 628 i dont remember exactly) facing Mt LeConte and Gatlinburg. The views from our balcony were great, we could see the mountains and Dollywoods fireworks every night which were a added bonus. The room was spotless and decorated nicely with updated furniture and lighting. I loved the lamps because they had plug ins built in which was perfect for iphones, tablets etc. you didnt have to unplug something behind the bed or a nightstand to plug something in. The room, bath, jacuzzi, and balcony were spotless from top to bottom. The bed slept great, we had a nice oversized mini fridge that was hid in a cabinet which i loved, nice flat screen TV, Desk, and fireplace (not in use). Room service was great they were very attentive to the details. As for the pool areas we didnt use but we did go look at them and they looked very nice. We didnt eat breakfast there so cant comment on that. For somebody as picky as me the Park Tower Inn far exceeded my expectations and is a great place to stay. We will definately be back for sure, keep up the good work folks.