I just read my last review from 2011, I could not have given a better review, it was a good stay and the desk clerks were helpful. We stayed there again this year in October, 2012, it was ok but we didn't enjoy our visit at all. The weather was the main disappointment but that couldn't be helped. I did notice a big difference in the desk clerks, they do their job but do not go out of their way to be friendly. I remember last year there was a guy who was so helpful and friendly but these women this year were not at all friendly and that is a biggie when it comes to customer service. We will probably return to this hotel and I hope it is a better visit than this one was. One thing that really aggravated me was that when we checked in the desk clerk didn't mention breakfast, although I knew they had one, I had forgotten what time and she didn't tell us anything, so we slept late and was going in to the breakfast room after 10, and was stopped. They could have at least given us coffee, so we left and went out to a great breakfast at The Log House Pancake House at the edge of town. The next morning, we did make it down in time for breakfast but it wasn't so great, and the next morning, we didn't even bother. My main complaint,,,unfriendly employees. If you can deal with that, then it is a good place to stay.
Ask for the front with a balcony, unless you have kids and want to keep an eye on them in the pool...
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.