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“Nice Clean Hotel” 4 of 5 stars
Review of Willow Brook Lodge

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Willow Brook Lodge
2.5 of 5 Hotel   |   3035 Parkway, Pigeon Forge, TN 37863   |  
Hotel amenities
Ranked #19 of 94 Hotels in Pigeon Forge
Certificate of Excellence
Cumming, Georgia
Level Contributor
244 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 76 helpful votes
“Nice Clean Hotel”
4 of 5 stars Reviewed December 2, 2012

Willow Brook Lodge is not the Ritz but is a nice place with friendly staff. Our friends stayed there years ago when it first opened and were pleased so we thought we would all go and enjoy a Thanksgiving Holiday together. We found the room clean and the staff most friendly and helpful. The buffet breakfast was adequate and the dinning room most cheerful. They had coffee and cookies in the reception area which was nice. They also had warm cider that my husband and friends assured me was great, I am not a fan so had to take their word for it. If we returned to Pigeon Forge would stay there again as it was a nice experience.

  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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351 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (77)
Date | Rating
  • English first
  • Any
English first
Danville
Level Contributor
66 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
4 of 5 stars Reviewed November 21, 2012

Our visit on Nov. 9 & 10 was a repeat visit. This time we were given room 236. 2 double beds, fridge & microwave. Tub & toilet is in a separate room that is kind of small. Adequate but small. This bath had a Nutone light/heater/fan and it worked quite well. The beds seemed to be a mattress on a box of plywood but both my wife & I thought they were quite comfortable. Either the room was insulated quite nicely from our neighbor or they were very quiet because we never heard them.

Breakfast area had seating for around 50 and guests have to eat & move out otherwise someone is going to be standing around eating on their feet. The cereal selection was not ideal for a diabetic (fruit loops, another sugar filled choice & raisin bran). The staff said that the yellow food was folded scrambled eggs (we didn't try any). There were hard boiled eggs available. Both mornings I had the oatmeal with brown sugar & cinnamon, a biscuit & coffee. We went to the nearby Kroger and got my wife some Greek Yogurt. We brought her own cereal from home and used their bowls, milk, coffee and wheat toast.

If you are repeat guest you will get a certain percentage off your next visit which is very nice. They even kept track of when I visited last. We will be back next year.

Room Tip: Room 236 is very close to the elevator. Guests may roll down to the elevator at early hours trying...
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  • Stayed November 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed November 18, 2012

Last minute trip on a pretty busy weekend. Stayed here and bought tickets to Dixie Stampede as a package. Room was perfectly average. Neither sheets nor toilet was terribly clean (my husband removed one of the pillow cases that was soiled as soon as we arrived so I wouldn't see it...smart man). We chose this facility in large part for the indoor pool. I didn't realize this was a remodeled motel and that we'd have to go outside and across parking lot to get to the pool (this was probably a lack of research on my part). The indoor pool and pool area was just fine. Heated, but just barely. Kids had a great time. Breakfast is also very basic. No eggs, bacon, or waffles.

  • Stayed November 2012
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Murrells Inlet, South Carolina
Level Contributor
28 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed September 10, 2012

We had a suite type room with double beds and a couch. It was a very comfortable stay, we were there for 4 days. Very clean and convienient to everything. A complimentry breakfast was also included which was very good.The staff was friendly.

Room Tip: If you ask for a suite and it's by the pool on the first floor don't get the corner one as t...
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  • Stayed June 2012, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Monroe, Ohio
Level Contributor
82 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
5 of 5 stars Reviewed September 4, 2012

I've been staying here for 15 years and keep coming back. There are two sections to the Willow Brook Lodge: North Lodge and South Lodge. The South Lodge was the original and has had a total make over. The rooms in this section are called "Deluxe." The rooms in the North Lodge wrap around the outdoor pool area. On this trip we stayed in a King Deluxe room and it was very nice! The room was larger then most KB rooms I've stayed in. The Mattress was soft and comfortable. Decor and furniture was all new. Very Clean. The breakfast area is huge. You can sit inside or outside. Besides all the regular continental items there are eggs and biscuits and gravy.

Room Tip: They have a lot of different room options. With and without balcony. Next to pool and not. Updated a...
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  • Stayed September 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Saratoga Springs, New York
Level Contributor
68 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
5 of 5 stars Reviewed September 3, 2012

This hotel is in a beutiful location, close to everything. Original American family owned. The staff is efficient and friendly. The beds are sooo comfortable. Breakfast is complimentary.We have stayed here yearly for the last 15 years. We will definitely return again

Room Tip: rooms in the n building up to 08 have individual balconies, n building 09 and up have a walkway but...
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  • Stayed August 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Amissville, VA
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed September 1, 2012

We recently spent a week with our family at Willow Brook Lodge, Luxury Condos. This was our first stay and we were thoroughly pleased. Our condo was clean, overlooking the river, supplied with everything we needed for the week. It was quiet and safe. We were celebrating my husband's birthday so I brought along a hand mixer, measuring spoons, can opener just in case the kitchen did not have these items. They had everything I needed, mixing bowls, tea pitcher, plenty of empty space for food. Had a washer, dryer, dishwasher, linens. Beds were quite comfortable and the staff was very friendly. Breakfast was well stocked and we were able to enjoy our breakfast outside by the pool every morning. I really can't think of one thing we needed that they did not have!! We will definitely recommend them to our friends and hope to return next year!!

Room Tip: We only stayed once and that was the luxury condos. Highly recommend them!!
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  • Stayed August 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Prices are for 1 room, 2 adults
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Additional Information about Willow Brook Lodge

Address: 3035 Parkway, Pigeon Forge, TN 37863
Location: United States > Tennessee > Sevier County > Pigeon Forge
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Suites Swimming Pool Wheelchair access
Hotel Style:
#13 Romantic Hotel in Pigeon Forge
#13 Family Hotel in Pigeon Forge
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Willow Brook Lodge 2.5*
Number of rooms: 156
Official Description (provided by the hotel):
A resort atmosphere on the Little Pigeon River right in the center of action-packed Pigeon Forge/Gatlinburg, TN of the Smoky Mountains! Featuring a wide variety of rooms with family suites, Pigeon Forge condos, jacuzzis, fireplaces and balconies available. Willow Brook Lodge has an outdoor pool with 75 ft. waterslide and hot tub, an indoor pool and hot tub, a deluxe continental breakfast and wifi internet access included. ... more   less 
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Also Known As:
Willow Brook Hotel Pigeon Forge
Willow Brook Pigeon Forge

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